BUSM-- Quizzes

Individuals who commit crimes and end up in prison may vary in how they cope. Some give up, some do not, others are in between. An individual prison time to develop a new skill, or learn something new may have ______

A high internal locus of control

Using David McCelland's framework. Messner is high on the need for ______

Achievement

Which trait is most highly correlated with being a good team member and being high on job performance.

Agreeableness

Cohesive teams have a number of behaviors in common. Team members will pay more attention to one another, sit nearer to one another and are good at coordinating their actions. Team members also have a sense of "we-ness" and attraction to group members, and task commitment. By definition, what connects cohesive team members together?

An emotional connection

A student complains to a teacher that they are "not good at multiple choice questions. This student has no learning disabilities, so the teacher suspects the student has not learned to study correctly and underestimates the time it takes to learn. The teacher then tries to put the student in control of their learning by discussing effective learning strategies. The teacher is trying to remedy:

An external locus of control

When confronted with a work problem, Jess was unlikely to try and solve problems because he percieved them as beyond his control . Consequently, when he witnessed harassment, he looked the other way, assuming someone else would solve the problem. Jess is displaying:

An external locus of control

Who tends to become a workplace _____? Typical characteristics include abuse of authority and power and the need to control another person. High levels of machiavellanism may also lead to this behavior.

Bully

Teams can possess a form of intelligence called team __________

C

The study of management helps students develop the skills needed to understand the big picture confronting information. Management helps managers keep their focus on long-term goals. Which skill is emphasized in the study of management?

Conceptual

As an undergraduate, which set of managerial skills are you focusing on? Two answers

Conceptual and technical

The personality trait of ______ describes a person of whose behavior is perserving, careful, thorough, melitcuous, self- disciplined, determined, organized, hard-working, and seeking to do what is right.

Conscientiousness

A middle manager reviews the performance evaluations of three people hired within the last year. Since the performance evaluations are all positive, the middle manager decides that the hiring system is working well. What managerial task is the manager performing?

Controlling

in her principles of management class, jennings emphasizes that in addition to technical, conceptual, diagnostic, and interpersonal skills, managers need to be good at which two skills?

Decision making and problem solving

The EEOC recommends that you do not hire individuals based on personality traits because this practice has resulted in hiring bias. On what basis does the EEOC recommend that you hire people?

Essential job qualifiers

In social loafing experiments, subjects were put in situations where they thought they were participating with one, two, three or more others, but were actually working alone. In these situations, social loafing stopped

False

Team C is determined by the average G scores of individual team members

False

There is a general theory of motivation, just as there is a general theory of gravity. This theory explains how people are motivated in different work situations, in different life stages, and in different cultures.

False

In what job might it be important to include traits in your hiring process

Flight attendent

If you are high in G factor, as evidenced by your high grades in math, what other subjects may you be good at?

Geography, spelling, spanish, and basketweaving

Social loafing isn't anything we do on purpose. Even the most diligent and hard-working people do it. In the slides we discuss a few ways to design teams to avoid social loafing. As a manager, you'll choose all of the following methods EXCEPT:

Having clear sanctions to penalize social loafers.

Which personality trait serves Elosie well in her work?

High negative affect (neuroticism)

Anaya is fun to be around because she has a positive outlook and is friendly and socialable. the Disney corperation would like to hire her to fill an management position. where she would interact with complaints about their Disney expirence. Anaya is probably ________

High on extraversion

The ability to understand, alter, lead, and control the behavior of other indivisuals or groups, are _______ skills

Human

The personality trait ______ describes indivisuals who are rational and unemotional, may be willing to lie to attain their personal goals, put little emphasis on loyalty and friendship, and enjoy manipulating others' behavior. "Griffin, Phillips, Gully, 2017)

Machiavallanism

Authoritarianism is a personality characteristic describing whether individuals are willing to carry out orders because it is their duty in a hierarchical system. Some organizations try to cultivate authoritarian cultures because the consequences of insubordination can be disastrous. Which one of the following organizations typically tries to create an authoritarian.

Military

Some teams are specialists in creating and spreading emotions in large crowds. The _________________ spreads both excitement, and perhaps a little anxiety, with their _________________.

Not .................... CU parking agents; tickets

Design and coaching are two duties associated with the _____________

Not ..........roles of team members with strong social skills

Shelby comes to her group meeting with team members Drake, Fortuno, and Melania. Shelby is always irritable and critical - the others tend to be less critical and more positive in their temperaments. . What does the research predict will happen to the team mood?

Not................. it will go up and down

At a meeting with everyone in the organization, the leader described a future of grim funding shortages and a variety of environmental factors causing the funding shortages. The message was clear, "unless we innovate," we will not be able to continue to fund our most important projects." By design, the message was delivered to crease a sense of urgency and to reduce complacency. How does this situation relate to what we are studying?

Not............the leaders is asking team members to use intellectual skills.

Which of the four management tasks is responsible for determining 1) who reports to who 2) what the duties for each job are 3) and what departments are needed to accomplish the organization's goals

Organization

Which task is described below? The steps are (1) deciding which goals the organization will pursue, (2) deciding what strategies attain these goals, (3) deciding how to allocate resources to pursue strategies that attain those goals.

Planning

George Schultz, an economist who served as the Secretary of State during the Reagan administration, played a vital role in the Theranos Scandal. Elizabeth Holmes CEO of Theranos, befriended Schultz, who was in his 80's. Schultz enlisted powerful military and government officials to serve on the Board, including Henry Kissenger, former Secretary of State, and Jim Mattis, former head of US Central Command and later Defense secretary. Schultz's network of friends provided the credibility to Theranos that Holmes needed to carry on her work. Holmes most likely scores high on:

Power

Today's business teams, whether technology oriented or not, are advised to use a ______________________ interdependence working style because of the complexity of work performed. Workers need to know about their co-workers work, and even be able to comment on it, make suggestions or changes. Communication is paramount, as is the ability to work together.

Reciprocal

You are playing pool in a dusty old pool hall. Your friends are there and some new people you don't know. You are very good at pool; some would even call you a pool shark." When your turn comes, all eyes are on you. You focus; then you take your shot and three balls are instantly delivered to their respective pockets on the pool table. Everyone is awed by your amazing skills.

Social facilitation

Performance gains that result when individuals coordinate their actions.

Synergy

In the welcome video, Dr. Jennings describes how our exploration of management can be divided into three levels. Check the three levels

Team, organizational, indivisual

Teams have a number of disadvantages. All of the following describe disadvantages of teams. However, one statement is false. Which on is it?

Teams do not do as well making decisions with one, demonstrable answer (in comparison with individuals).

What is the definition of Organizational Behavior? More than one apply

The study of organizations, the study of the interface (interaction) between the organization and the people, the study of human behavior in an organization

The most successful managers, as evidenced by high employee morale, score high on power. These successful managers also show another distinct pattern in their scores. What is it?

Their scores for being liked are lower than their powers.

Empirically valid personality tests can help managers in a variety of ways, as discussed in class. Select all that apply:

They can help you diagnose performance issues, they can help you understand your own style and preferences, they can help you select indivisuals that will perform well over the long term.

During a situation with many unknowns, such as the onset of the COVID lockdown, a calm approach and _____ are valuable leadership characteristics.

Tolerance for ambiguity

Herzberg's research suggests that salary may not be the place way to increase employee motivation. Herzberg's research suggests that salary may be a "dissatisfied." In other words, salary does not motivated individuals in the best of circumstances. However, when salary is not thoughtfully determined at an organizational level, it may lead to dissatisfaction.

True

Overpayment is an inequity in the Equity Model of motivation. True or False?

True

The _____ personality types were identified by cardiologists who wanted to predict who might or might not expirence a heart attack. In fact, congruent with this theory, about 14-18 percent of sudden heart attacks come after major emotional stress and are more likely when the person is angry.

Type A and B

Intrinsically motivated behavior occurs when performing the behavior is itself a reward. With extrinsic motivators, the reward is:

a monetary or social

Team members come to work with their own emotions. The combination of the emotions of individual team members is known as:

bottom up emotional influence

In which human resource practice is it especially important to know about motivation theory?

compensation

Emotions are shared among team members. Emotions spread in process called emotional _____________

contagion

___________________- is a form of free riding that occurs when individuals feel that their contribution to an effort won't make a difference.

diffusion of responsibility

What can a manager learn about bonuses from the "Paying for Grades" experiment? Note: Salary is typically a fixed bi-weekly or monthly payment that employees receive automatically for their work. Bonuses are pay-for-performance tools and give employees cash if their performance reaches a pre-determined level.

employees will be motivated only as long as bonuses are provided.

Groups and teams can help an organization gain a competitive advantage because _______________ (select all that apply)

enhance performance, increase responsiveness to customers, increase innovation, increase employee innovation and satisfaction

A recent Wall Street Journal article reported that workers were returning to the office in far lower numbers when they had long commutes. Which statement best describes the psychological state caused by long commutes?

high dissatisfaction

Motivation theories focus on the ________________ in equity theory.

inputs

In the video where researchers paid kids to get good grades, which motivation theory was being directly tested?

intrinsic and extrinsic motivation

Most people are motivated by _____________ at work

intrinsic and extrinsic motivators

Jobs with that are interesting and challenging and are high on the factors in the Job Characteristics Model (Oldman & Hackman), typically result in _________________ motivated employees. "The Job Characteristics model posits that autonomy, feedback, meaningful work, and the ability of workers to use a variety of skills to complete an entire task, is the basis of motivation.

intrinsically

Elementary school children were paid for getting good grades in an experiment conducted in Coshoction Ohio. Which of the following statements is true about the results of the experiment conducted?

math scores increased with rewards, but when the rewards were withdrawn, scores dropped below where they were before the experiment.

Motivation is a psychological force that determines the direction, the effort, and the _________________ people demonstrate when faced with roadblocks and obstacles. (Spelling counts on this one!)

persistence

We've described teams in this course as having a clear and stable membership, as managing their own work, as having a specific goal, and as having interdependent goals. Which form of interdependence is least likely to fit this definition?

pooled

When managers learn about equity theory, they may feel they have a tool to determine whether employees feel their pay is equitable. All the manager needs to do is ensure inputs are related to the outcomes employees receive. However hard a manager to make pay fair, the manager has no control over who an employee chooses as their

referent

In the capuchin monkey experiment, the experimenter represented:

the boss

Why did the capuchin monkey throw the cucumber at the experimenter?

the monkey felt underpayment inequity

If someone perceives underpayment inequity, which of the following actions are possible? Select all that apply.

they may leave the organization, they may change their perceptions and realize they work less, they may ask for a raise, they may work less

Why did the Capuchin monkey throw the cucumber at the experimenter?

to protest underpayment inequity

Observations of teams with high C reveal that these team are very good at:

turn-taking

Class ic free-riding in teams is often described as getting credit without doing any of the work. When is free-riding likely to occur?

when an individual feels their lack of effort will go unnoticed.

Two or more people who interact with each other to accomplish certain goals or meet certain needs

work group