BUSN 001 CH 8

Unemployment compensation pays employees for lost work time caused by work-related injuries.

FALSE

A study of the tasks required to do a job well is called a job analysis.

TRUE

Arbitration is the process of settling a labor-management dispute with a binding decision.

TRUE

Performance appraisals are used most often to make decisions about pay raises, training needs, and advancement opportunities.

TRUE

Recruitment is the attempt to find and attract qualified applicants in the external labor market.

TRUE

The NLRB defines the bargaining unit as employees who are eligible to vote and who will be represented by a particular union if it is certified.

TRUE

The selection interview is designed to test an applicant's communication ability and motivation.

TRUE

Collective bargaining is the process of making a binding decision in labor negotiations.

FALSE

In business, an example of a protected class would be the spotted owl, whose habitat loggers and the paper industry may not disturb.

FALSE

Since the development of affirmative action programs, companies no longer require physical examinations as part of the selection process.

FALSE

Which of the following statements about unemployment compensation is true?

Unemployment compensation provides former employees with money for a certain period while they are unemployed.

Employers set up _____ to expand job opportunities for women and minorities.

affirmative action programs

Which of the following is a type of on-the-job training?

apprenticeship

Jon Schwartz is an electrical engineer. He works as a temporary worker for a contracting company that builds germ-free rooms for university researchers. While he likes the extra income, he would much rather stay home and work on the novel he is writing. His wife earns a six-figure income so money is not an issue. Schwartz is an example of a(n):

contingent worker

Which of the following is NOT one of the main activities for a human resource manager?

coordinating marketing and production activities

In employee selection, the initial screening consists of two stages. They are the:

employment application form and the preliminary interview

Which of the following benefits do unions nearly always stress in an organizing campaign?

grievance procedures

Programmed instruction:

is a self-paced, highly structured training method

Since Cate Langton was hired in the marketing department of a consumer products manufacturer, she has worked in its public relations department, she has worked in its advertising department, and she has worked to help design collateral sales material and point-of-purchase displays. Next week she will go out on the road as a salesperson. What method of training is Langton's employer using?

job rotation

In an organization with a unionized labor force, the shop steward:

represents union members in complaints to management