BUSN MAN. TEST #3

Which of the following is an example of a direct form of discrimination?

An organization refusing to promote employees belonging to an ethnic minority into management

Bernard, a senior manager at Duepoint Inc., manipulates his subordinates to gain personal benefits by promising them false rewards. Bernard's personality trait is an example of _____.

Machiavellianism

_____forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment relationship.

Title VII of the Civil Rights Act of 1964

Which of the following financial documents shows a listing of all the organization's assets and liabilities at a given point in time?

balance sheet

_____, sometimes called indirect compensation, are things of value other than compensation that an organization provides to its workers.

benefits

Christine admires her friend Paul's extraverted nature. She knows that he is always ready to meet with her and other colleagues to share ideas. Christine's knowledge about Paul portrays the _____ component of her attitude.

cognitive

The conflict individuals may experience among their own attitudes is called _____.

cognitive dissonance

_____ thinking is a skill that allows people to see similarities between situations or events.

convergent

Sara is an efficient supervisor at a restaurant, which is part of a large national chain. She was recently sent to a two-week educational course by her employer to help her get the skills she needs for promotion to a higher management post. The human resource management concept illustrated in the scenario is _____.

development

Which of the following is a process perspective on motivation?

equity theory

According to Maslow's hierarchy, _____ needs include the need that people have for respect and recognition.

esteem

Charlie's belief that only luck determines what happens to him portrays that he has _____.

external locus of control

A(n) _____ compares different elements of a balance sheet or an income statement to one another.

financial ratio

A popular retail outlet provides its salespersons a small bonus for every sale that exceeds a $50 bill amount. The type of reinforcement used here is _____.

fixed ratio

Work schedules that allow employees to select, within broad parameters, the hours they work is called _____.

flex time

Which of the following is an effective individual strategy for managing diversity?

fostering tolerance

The purpose of bureaucratic control is to:

get employee compliance

Brianna's employer has announced a goal of getting workers to live a healthier lifestyle. Because of this, Brianna has improved the foods she eats and is getting more physical activity. Which attribute of the expanded goal-setting theory best portrays this example?

goal acceptance

An individual who experiments with new ideas and gambles on new products is said to have a(n) _____.

high risk propensity

Jessica, a university student, accepts everything Prof. Hendricks has to say solely because he is the professor. It can be inferred that Jessica has _____.

highly authoritarian personality

A category of temporary workers is:

independent contractors

Which of the following is true of the debt ratio?

it reflect ability to long term financial obligations

_____ is a systematized procedure for collecting and recording information about jobs within an organization.

job analysis

Someone who is content with a low level job, is not confident, and focuses on extrinsic rewards has _____.

low self esteem

_____ is defined as the set of forces that cause people to behave in certain ways.

motivation

Number of claims processed, total sales, and scrap rate are all examples of _____.

objective performance appraisal criteria

Google partnered with Nielsen Co. to poll users about ads on Google+. Nielsen then packaged the information for advertisers. This was a response to advertiser complaints about the effectiveness of ads on the social network. This indicates that Google is placing an emphasis on _____ controls.

operations

Postaction control is applied to _____.

outputs

Employees at an accounting agency are prohibited from using social networking websites while at work. Their personal e-mails are also closely monitored for reasons of confidentiality. The control system at this organization suffers from:

overcontrol

_____ is the process of giving employees a voice in making decisions about their own work.

participation

Identify the inducement that an organization provides to its employees.

pay

Individuals become aware of and interpret information about their environment through a set of processes called _____.

perception

Rewards tied specifically to _____ have the greatest impact on enhancing motivation.

performance

Patricia, a joyful personality, is disgruntled on hearing that Terry, a subordinate, has moved ahead of her for a promotion. Realizing that Terry has been rewarded for his potential, she congratulates him and returns to her normal self. Patricia's mood swing portrays a high degree of _____.

positive affectivity

A company that carefully evaluates job applicants is using _____ control.

preliminary

Everyone working or volunteering for Girl Scouts goes through a background check before they can work with girls or handle money. This is an example of:

preliminary control

_____ compares each employee with a fixed standard rather than comparison with other employees.

rating

A(n) _____ lists each important managerial position in an organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified fill-in.

replacement chart

The Age Discrimination in Employment Act:

requires passive nondiscrimination

Aside from motivational strategies such as the content perspective, process perspectives, and reinforcement perspectives, an organization's _____ is its most basic tool for managing employee motivation.

reward system

According to Maslow's hierarchy of needs, once an individual has satisfied his physiological needs, he turns his focus towards _____ needs.

security

​Jason, a manager, is working on a new project that involves a lot of statistics. Jason is looking for employees with a background in statistics. He can find this information in the _____ of his company.

skills inventory

A company that specializes in indoor farming has recently acquired a large warehouse. Which of the following budgets will this company use to determine and plan the area available for various functions?

space budget

Tyler is the marketing manager at MarketAds Inc., and Emily is an account manager reporting to him. Tyler instructs Emily to improve public opinion. The goal that Emily was given lacks goal _____.

specificity

Organizations make the decision of whether to have a centralized or decentralized international control system when they are addressing issues of ____ control.

strategic

The report issued about a major packaging defect showed a culture at an organization that did not listen when small safety issues were raised. Each issue by itself might not have caused the flaw. This example illustrates:

the need for control in order to reduce the accumulation of errors

A job description is most likely to provide information about:

the tools, material, and equipment used to perform the job

A criticism against executive compensation in recent years is that:

there seems to be no relationship between organization's performance and executives compensations

_____ is defined as determining the extent to which a selection device is really predictive of future job performance.

validation

Every alternate day, quality control inspectors at McHeinz Inc. randomly select items from an assembly line for inspection, and compliment the workers for every product that meets their expectations on quality. However, they vary the number of items they inspect each time.This motivates the employees to put in more effort to ensure that all the items are of the required quality. What reinforcement schedule are the quality control inspectors using?

variable ratio

_____ are usually set up through a procedure called job evaluation-an attempt to assess the worth of each job relative to other jobs.

wage structures

_____ control is an approach to organization design characterized by formal and mechanistic structural arrangements.

Bureuacratic

_____ refers to pay awarded to employees on the basis of the relative value of their contributions to the organization, which is a performance-based reward arrangement for individuals.

Merit pay

The _____ sets up a procedure for employees to vote on whether to have a union.

National Labor Relations Act

Which of the following statements is true of auditing?

Organizations contract with certified public accountants for external audits

Employment requirements such as test scores and other qualifications are legally defined as having a(n) _____ on minorities and women when such individuals meet or pass the requirement at a rate less than 80 percent of the rate of majority group members.

adverse impact

Teresa, a recruiter, needs to know basic information such as the name, educational background, and the work experience of a candidate she will be interviewing. Teresa can find this information in the candidate's _____.

application blank

Which of the following perspectives on motivation concerns "what" motivates people rather than "how" they are motivated?

content

While matching human resource supply and demand, managers can handle predicted shortfalls by _____.

convincing individuals who are approaching retirement to stay

Which of the following is a typical cause of task-demand stress?

having to make fast decisions with incomplete information

Personal attributes that vary from one person to another are called _____.

individual differences

Managers can improve the effectiveness of the control system by:

integrating control with planning

In the Myers-Briggs framework, people who enjoy completion or being finished are typically categorized as _____.

judging types

During the scheduling of a project, a plant manager is told that she has 30 workers for 6 hours a day, 5 days a week. This is part of a(n) _____ budget.

labor

Which of the following is a non-monetary budget?

labor budget

Which of the following ratios assesses the ease with which an organization's assets can be converted into cash?

liquidity ratio

A manager expends extra effort because she has been told that she will get a $50,000 bonus if her team meets their quota. She also feels stress because she has been informed that she will be put on probation if she does not get her team to perform above last year's total. Which of the following does this scenario illustrate?

performance to outcome expectancy

_____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another.

personality

According to Maslow, an individual is motivated first and foremost to satisfy _____ needs.

physiological

_____ is a reward system wherein an organization pays an employee a certain amount of money for every unit he or she produces.

piece rate incentive plan

The creative process typically begins with a period of _____.

preparation

The _____ budget shows the anticipated differences between sales or revenue and expenses.

profit

_____ is a group based incentive reward system where the distribution of gains is tilted heavily toward the employees.

scanlon plan

At a high school, final examinations are held online. During the examination, the difficulty level of questions assigned to students is modified based on how well individual students perform. This is an example of _____ operations control.

screening

Fred has seen some movies depicting wars that took place in Iraq-all directed by women-which were so inaccurate that he refuses to see another war movie. Fred assumes that women are incapable of creating war movies. Fred's assumptions are an example of _____.

stereotyping

The General Adaptation Syndrome (GAS) represents the normal process by which an individual reacts to _____.

stressful events

During surgery, surgeons make quick decisions knowing the consequences of a wrong one. They are most likely to feel stress due to _____.

task demands

Theresa gets her energy from solitude, prefers detail-oriented concrete projects, and bases her decisions on logical reasoning. Based on the Myers-Briggs framework, Theresa can be differentiated as a(n) _____.

thinker

In human resource management, _____ usually refers to teaching operational or technical employees how to do the job for which they were hired.

training

The _____ is the most powerful schedule in terms of maintaining desired behavior.

variable ratio