CAPM Round 1

You have been assigned as a project manager for a new international project, and your project team includes team members form three countries. Most of the team members have not previously worked with people from other countries. The project has support from your top management. Under this scenario, how would you BEST ensure that the cultural differences do not interfere with the project? A) Ask one person at every meeting to describe something special about their culture. B) Ensure that in every meeting each team member chooses their words carefully when they communicate. C) Do not always speak in only one language. D) Ensure that every team member understands the detailed work.

A) Ask one person at every meeting to describe something special about their culture.

Naomi has been designated as Scrum Master in the current project. Which of the following are forms of intrinsic motivators that she may come across while working with the project team? (Choose all that apply.) A) Autonomy B) Mastery C) Competition D) Purpose

A) Autonomy B) Mastery D) Purpose

Which of the following tools are suitable for identifying and clearing impediments and blockers in an Agile system development project? (Choose two.) A) Backlog assessment B) Gantt chart C) Value stream analysis D) Sprint retrospective

A) Backlog assessment D) Sprint retrospective

You are a business analyst tasked with defining the acceptance criteria for an adaptive project. Which of the following are considered tools and techniques to help with the creation of the acceptance criteria? A) Behavior-drive development B) Story elaboration C) Definition of ready D) Definition of done E) Glossary

A) Behavior-driven development B) Story elaboration D) Definition of done

You are the project manager of one of the many projects in a large software development program. At one of the senior management status review meetings, one of the project managers reports that the project is on schedule. However, the deliverables of that project manager's project form inputs to your project, and you know that many of the deliverables of the project were late because it affected your work. What should you do? A) Discuss this matter with the other project manager. B) Let work continue as it has ben. C) Bring this matter to the attention of your boss. D) Complain about this to the individual's program manager.

A) Discuss this matter with the other project manager.

Vanessa Wilson is a project manager at a food-processing unit. After successfully completing the first phase of the project, she decides to formally close the phase. Which of the following points should she consider regarding the tools and techniques that she may require to utilize for closing the phase? (Choose two.) A) Expertise of the people with specialized knowledge/training in management control, audit, and legislation and regulations should be considered. B) Formal/informal meetings are held to confirm that the deliverables have been accepted and the exit criteria have been met. C) Expertise of the people with specialized knowledge/training in knowledge and information management and organizational learning should be considered. D) Voting and multi-criteria decision analysis are two of the data analysis techniques used in the process of close project or phase.

A) Expertise of the people with specialized knowledge/training in management control, audit, and legislation and regulations should be considered. B) Formal/informal meetings are held to confirm that the deliverables have been accepted and the exit criteria have been met.

What is included in the project charter? A) High-level requirements B) A WBS C) A detailed project schedule D) A scope statement

A) High-level requirements

In a meeting with some of the stakeholders, you are asked by a stakeholder to add work to the project scope. You will incur extra costs if you incorporate this extra work, but the project sponsor has already denied additional funds on your project. What is the BEST choice you could make in this situation? A) Inform the stakeholder that the cope cannot be expanded. B) Add the work in your regular scope, and allow your team members to complete the work. C) Evaluate the impact of adding the additional scope or work. D) Inform the sponsor about the stakeholder's request.

A) Inform the stakeholder that the scope cannot be expanded.

You are the project manager for a Web site development project undertaken to provide shipment-tracking capabilities for the various manufacturing facilities. During the final stage of user acceptance testing, a business analyst has raised a concern that a shipment summary report, which was specifically requested during initial requirement study, has not been delivered. What should be the next action you take? A) Refer to the WBS, and then either accept or deny the business analyst's claim. B) Refer to the scope management plan, and then either accept or deny the business analyst's claim. C) Refer to the minutes of the meetings to see if this item was requested, and then decide if that should have been part of the scope. D) Refer to the project charter to see if this item is part of the charter.

A) Refer to the WBS, and then either accept or deny the business analyst's claim.

During which of the following Performance Domains should a project manager become familiar with an organization's mission, vision, and goals for the future? A) Stakeholder and Planning B) Measurement and Uncertainty C) Team and Development Approach and Life Cycle D) Project Work and Delivery

A) Stakeholder and Planning

Kenneth Zhu, a project manager, and his team met their deadline, although it was not easy and several risks were involved. However, Kenneth influenced the risk owners to take timely and proactive actions to avoid or mitigate the risks. Kenneth must update the issue log as a result of the risk responses that were taken. Which information will he update in this document? A) The problems that were identified as part of undertaking the implementing risk responses process. B) New assumptions that were made, new constraints that were identified, and the existing constraints that were updated. C) Information on the risk responses that may prove useful for the future phases of a project or for a future project. D) Agreed-upon risk response strategies and actions that were taken implement the chosen response strategy.

A) The problems that were identified as part of undertaking the implementing risk responses process

Which three statements define the scrum master's role in gathering requirements? (Choose three.) A) Translate the needs of product owners and customers B) Prioritize tasks on the product backlog C) Handle external impediments or complications D) Bridging all gaps by ensuring effective communication E) Acting as a resource manager during requirements gathering

A) Translate the needs of product owners and customers C) Handle the external impediments or complications D) Bridging all gaps by ensuring effective communication

Which option BEST defines a work package? A) an activity or task at the lowest level of a work breakdown structure. C) a unit of work within a project that is estimated to be completed on the same day it is begun B) an activity that represents a tangible and verifiable piece of work that must be the same day as it is begun D) a group of activities assigned to a single organizational unit

A) an activity or task at the lowest level of a work breakdown structure

As the project manager, you decide to estimate costs using characteristics of the project and a mathematical estimate. Which type of cost estimating are you using? A) parametric estimating B) bottom-up estimating C) vendor bid analysis D) analogous estimating

A) parametric estimating

In agile, who is considered a key stakeholder that requires representation by the product owner? A) Anyone from the outside the team who tests a project's outcome B) Anyone from outside the team who has a direct interest in a project's outcome C) Anyone from within the team who works towards a project's outcome D) Anyone from within the team who has a direct interest in a project's outcome

B) Anyone from outside the team who has a direct interest in a project's outcome

You are working on estimating costs for a current project. You need to ensure that you create the appropriate outputs. The following options are outputs of this process, EXCEPT: A) Cost estimates B) Cost baseline C) Basis of estimates D) Project document updates

B) Cost baseline

______ is a methodology or framework that extends scrum across an organization holistically. A) Large Scale Scrum (LeSS) B) Enterprise scrum C) Scaled Agile Framework (SAFe) D) Disciplined Agile (DA)

B) Enterprise scrum

You decide to implement a recognition and reward system to increase cohesiveness and motivate the team members. Which action would be BEST to take? A) Implement a team-member-of-the-month program to spotlight a team member for putting forth extra effort each month. B) Establish an incentive for team members who turn in their status reports in a timely manner. C) Implement a zero sum reward. D) Give all team members a gift certificate for a local restaurant.

B) Establish an incentive for team members who turn in their status reports in a timely manner.

You are a business analyst assigned to a short-term project to uncover issues with a new product. You are asked to help the customer support team assess which types of complaints from the new product are causing the most customer service calls. Which tool should you use to achieve this task? A) Business case B) Pareto diagram C) Use case D) SWOT

B) Pareto Diagram

You have been asked to take over a project because the project manager has quit. Management gives you all of the project reports and files. The project files and reports show that the project is on schedule and within budget. You meet the project team and talk to the client about the project progress. Based on what the team says, the project appears to be over budget, as some of the costs have not been accounted in the project. The cost overrun is 18% to date. Your BEST course of action would be to: A) Cut down a few non-critical features to control costs. B) Present the status after your full review, and then start working on the project. C) Let management know about the irregularities of the project. D) Ask management to give this project to someone else.

B) Present the status after your full review, and the start working on the project.

You are a business analyst assigned to a new customer checkout process project. You need to detail the current and future processes of this project so that your organization can easily assess whether the proposed enhancements make the best business sense. Which tool should you use to achieve this task? A) Business case B) Process flow C) Use case D) SWOT

B) Process flow

One of your stakeholders is interested in viewing the scope of your current adaptive project. He wants to assess what work is prioritized, based on user requirements. Which of the following reports can you share with this stakeholder? A) Burnup chart B) Product backlog C) Burndown chart D) Sprint backlog

B) Product backlog

You are asked to take on the responsibility of helping to groom the product backlog for an adaptive project. Which of the following roles are you being asked to undertake? (Select as many as apply.) A) Project manager B) Product owner C) Business analyst D) Scrum master

B) Product owner C) Business analyst

Which techniques and tools are used to create a product roadmap? (Select as many as apply.) A) Glossary B) Product vision C) Workshops D) Story maps E) Feature set models

B) Product vision C) Workshops D) Story maps E) Feature set models

You have been assigned as a business analyst to a new project using an adaptive approach. Which of the following artifacts are you NOT responsible for creating? A) Acceptance criteria B) Project plan C) Business case D) Stakeholder communication plan

B) Project plan

Todd Williams is a newly appointed project manager at a manufacturing unit. He is identifying the tools and techniques that will help him effectively manage project information and knowledge. Which of the following points should he consider? (Choose three.) A) The knowledge management tools and techniques help in sharing simple, unambiguous, and codified explicit knowledge. B) The knowledge management tools and techniques used in a project vary depending on the nature of the project and the level of innovation and complexity involved. C) The knowledge management tools and techniques can be used face-to-face, which will help build the trust relationships needed to manage knowledge. D) Leadership and networking are two of the many interpersonal skills that can be used during knowledge and information sharing.

B) The knowledge management tools and techniques used in a project vary depending on the nature of the project and the level of innovation and complexity involved. C) The knowledge management tools and techniques can be used face-to-face, which will help build the trust relationships needed to manage knowledge. D) Leadership and networking are two of the many interpersonal skills that can be used during knowledge and information sharing.

_____ refers to a methodology or framework focused on using smaller, co-located development teams, frequent development cycles, and incremental builds. A) Scaled Agile Framework (SAFe) B) eXtreme Programming (XP) C) Dynamic Systems Development Method (DSDM) D) Kanban

B) eXtreme Programming (XP)

You are performing stakeholder analysis for an upcoming project. You have decided to use the Salience model. Which factors will you analyze? A) power and influence B) power, urgency, and legitimacy C) influence and impact D) power and interest

B) power, urgency, and legitimacy

Which of the following tools are suitable for identifying and clearing impediments and blockers in an agile system development project? (Choose two.) A) Gantt chart B) Value stream analysis C) Backlog assessment D) Sprint retrospective

C) Backlog assessment D) Sprint retrospective

In an Agile project, at which phases are team mentoring performed the most? (Choose two.) A) Throughout the project B) Midpoint of a project C) Beginning of a project D) End of a project

C) Beginning of a project D) End of a project

Which of the following is NOT an input to a product roadmap? A) Business objectives B) Business goals C) Business architecture D) Business feature requirements

C) Business architecture

You are a business analyst tasked with defining acceptance criteria for an adaptive project. Which of the following is NOT considered an input to the acceptance criteria creation process? A) Analysis models B) Requirements C) Business goals and objectives D) Solution evaluation

C) Business goals and objectives

Your customer has demanded product specification changes that will add three weeks to the critical path. As a project manager, which action should you take? A) Recover the three weeks in the project by crashing. B) Refuse to make the changes. C) Discuss the impact of the change with your customer. D) Recover the three weeks in the project by fast tracking.

C) Discuss the impact of the change with your customer.

You are a business analyst assigned to conduct elicitation (requirements gathering) activities for a new project. Which of the following is NOT considered one of the four stages of the information gathering process? A) Intro B) Close C) Execute D) Follow-up E) Body

C) Execute

You are working on a time and material contract for a client. The client is undertaking this type of project for the first time. You realize that the project will be delivered at 80% of the project upper cap kept by the client. Your BEST course of action would be to: A) Bill for the entire 100%, and make 20% more margin on the project. B) Add activities so that you still make the same money as projected. C) Let your senior management know about the project cost. D) Let your customer know that you will be completing the project under budget.

C) Let your senior management know about the project cost.

Which statement is true regarding a strong matrix organization? A) All of the power rests with the project manager. B) The project manager is referred to as a coordinator. C) Most of the power rests with the project manager. D) It is the same as a tight matrix organization.

C) Most of the power rests with the project manager.

Which term refers to a prioritized list of work for the project team that includes required functionalities and other product-related information with respect to features, bugs, technical work, and knowledge? A) Burndown charts B) Project baseline C) Product backlog D) Project roadmap

C) Product backlog

Which of the following roles would a business analyst interface with for the purpose of assisting them by championing project changes, connecting them to the project team, and acting as their advocate? A) Functional manager B) Project manager C) Project sponsor D) Portfolio manager

C) Project Sponsor

Victor Lewis is a project manager at a company that specializes in manufacturing cotton apparel for men and women. For the new project, he is planning the material, supplies, and equipment needed. He knows the company already has a stock of broadcloth and chintz, the two most widely used cotton fabrics. He plans to use the available stock and procure the remaining materials if needed. However, he wants to make sure that no other projects will compete for the same stock while the project is executing. Which of the following project documents should Victor refer to? A) Risk register B) Requirements documentation C) Stakeholder register D) Activity list

C) Stakeholder register

On the last day of acceptance testing, an employee reports a defect: the copyright date shows 2012 where it should be 2018. You project scope statement/WBS read "Display appropriate copyright notice on Web site." You have written communications that show they supplied the date of 2012. A) Tag the item as "Not a Defect" along with supporting documentation, and mark it as complete because the deliverable is complete according to the project scope statement, WBS, and supplied information. B) Ask the project team how much work is involved in making the change and see if you can accommodate it in the project schedule without affecting the project completion date. C) Tag the item as "Not a Defect" along with support documentation and ask the customer to submit a change request. D) Tag the item as "Not a Defect" along with supporting documentation, and proactively determine how critical this change is for the customer.

C) Tag the item as "Not a Defect" along with support documentation and have the project manager ask the customer to submit a change request.

Initiating process activities result in all of the following, EXCEPT: A) The stakeholder register B) The project charter C) The project scope statement D) Formal authorization of the project

C) The project scope statement

Which one of the following is NOT an output of the scrum methodology? A) Burndown chart B) Sprint backlog C) User story D) Product backlog

C) User story

As a project director you must choose a project manager. One, Christine, is a new hire who has not yet managed any projects for your company. The other, Andrea, has been with the company for several years and was hired about the time as you. You and Andrea have already established a good professional working relationship as well as a friendship. Christine and Andrea have similar work experience and credentials. A quick evaluation of the two shows no clear differences that would make you choose one over the other. The decision must be made soon. How should you proceed? A) You should immediately exempt yourself from the decision process to avoid the appearance of conflict of interest. B) You should pick Christine to give her a chance with her first project. C) You should do a more thorough evaluation of the two candidates. D) You should pick Andrea because you are more familiar with her work and competencies.

C) You should do a more thorough evaluation of the two candidates.

After creating the activity list, activity attributes, and milestone list when defining project activities, your project team proceeds to sequencing the activities. Which of the following tools and techniques could NOT be used in this task? A) leads and lags B) dependency determination and integration C) expert judgement D) PDM

C) expert judgement

Each time you meet with your project sponsor, he emphasizes the need for cost control on your new e-business project. You are currently monitoring project work and compiling the outputs of this process. You want to provide the project sponsor with an output of htis process that will help to alleviate his concerns. Which of the following should you provide as a result of this process? A) change requests B) revised cost forecasts C) work performance reports D) cost management plan

C) work performance reports

Which of the following statements is TRUE regarding a value delivery office versus a project management office? A) A project management office is focused on continuous delivery of values to its customers. B) A value delivery office is centered on compliance and predictability with a tight change management control process. C) A project management office acts as an enabler and focuses on mentoring and coaching the project teams on how to be more effective in their roles. D) A value delivery office anticipates changes in the business needs and providers flexibility for the team to collaborate.

D) A value delivery office anticipates changes in the business needs and provides flexibility for the team to collaborate.

You are the project manager. The project is a great success, and you senior management recognizes this. You have four team leaders working on the project. Each leader has a team of eight people. One of the team leaders i not performing to the expected level, seems to be very aggressive with the team, and has received negative feedback from the team. This team leader's knowledge regarding project management is not up to par. Senior management asks you to talk to this team leader as an immediate superior. Your BEST course of action would be to: A) Inform the team leader that senior management is not happy with the leader's performance B) Have a discussion with this team leader on project management best practices. C) Have a discussion with this team leader on the team's feedback. D) Ask the team leader to do a self-evaluation, and then share the team's feedback with the team member.

D) Ask the team leader to do a self-evaluation, and then share the team's feedback with the team member

During the team huddle you are discussing a client requirement in the backlog. One of your team members proposes an idea on how to meet the requirement, but the other team members are skeptical and say the proposed solution does not seem feasible. As a project manager, what should you do? A) Propose an alternative solution to meet the requirement. B) Remove the client requirement from the backlog. C) Limit any further suggestions from the team. D) Ask the team to be respectful of other's opinions.

D) Ask the team to be respectful of other's opinions.

Reviewing the risks of a product and understanding the status of a particular performance feature is the responsibility of a _____ A) Technical architect B) Project manager C) Business architect D) Business analyst

D) Business analyst

Your company has asked you to act as project manager for a new project. The new potential project will be awarded by the project sponsor. You used to work for the other company that is bidding on the project. You have insider knowledge on the competitor's techniques and processes that is protected by a non-disclosure agreement that you signed when you resigned your position at the competitor. You decide to inform management of this ethical issue. Of which ethical issue is this an example? A) Abuse of power B) Discrimination C) Favoritism D) Conflict of interest

D) Conflict of interest

_____ is a methodology or framework focused on iterative development and continuous customer feedback. A) Scaled Agile Framework (SAFe) B) eXtreme Programming (XP) C) Kanban D) Dynamic Systems Development Method (DSDM)

D) Dynamic Systems Development Method (DSDM)

During a client visit for a project status meeting, you meet the client's senior project manager, who happens to be a childhood friend. You have a nice discussion catching up on each other's experiences and professional progress. You realize that your friend is not PMP-certified. Your project-related information, however, lists your friend as a project stakeholder and a PMP-certified professional who will be acting as a mentor for the project. What should you do in this situation? A) Inform your senior management about the improper use of the PMP designation, and ask them to talk to the client. B) Inform the client's senior management about the improper use of the PMP designation. C) Send a copy of the Code of Ethics and Professional Conduct to your friend, and ask your friend to act accordingly. D) Inform PMI about the incident, and provide them with details.

D) Inform PMI about the incident, and provide them with details.

You are the project manager for a web site development project undertaken to provide shipment-tracking capabilities for the various manufacturing facilities. During the final stage of user acceptance testing, a business analyst has raised a concern that a shipment summary report, which was specifically requested during the initial requirement study, has not been delivered. What should be the next action that you take? A) Refer to the scope management plan, and then either accept or deny the business B) Refer to the project charter to see if this item is part of the charter. C) Refer to the minutes of the meetings to see if this item was requested, and then decide if that should have been part of the scope. D) Refer to the WBS, and then either accept or deny the business analyst's claim.

D) Refer to the WBS, and then either accept or deny the business analyst's claim.

As part of your current Agile project, you decide to develop epics to document the features and requirements of the stakeholders. What is a valid reason for doing this? A) The project has too much uncertainty. B) The acceptance criteria or measurements cannot be documented. C) The user story is too small and requires more stakeholder viewpoints. D) The user story is to big to complete within an interation.

D) The user story is too big to complete within an interation.

You are the project manager on a large construction project that has multiple phases and a long duration. The project is a great success, and your senior management recognizes this. You have a feedback session with your team. One of your team members gives you feedback regarding your leadership style. He mentions that you could improve your leadership style. Your BEST course of action would be to: A) Ask your other team members how they feel about your leadership style. B) Talk to your superior, and ask your superior for feedback on your leadership style. C) Ignore this person's remarks because your project has been a success. D) Think of ways you can improve your leadership style.

D) Think of ways you can improve your leadership style.

Which of the following is NOT an important consideration when a business analyst is working with a design team on a project? A) Advocating on behalf of the business B) Sharing current state and business needs C) Giving feedback on design proposals D) Writing branding requirements

D) Writing branding requirements

All options are conflict resolution techniques, EXCEPT: A) avoiding B) compromising C) collaborating D) discussing

D) discussing

What does NOT point to an abnormality when analyzing a control chart? A) runs B) points outside the lower control limit C) trends D) points between the control limits

D) points between the control limits

What is used for trend analysis as a quality control tool? A) control chart B) fishbone diagram C) Pareto diagram D) scatter diagram

D) scatter diagram

Match the given interface models to their corresponding characteristics. (Each interface model matches with a single characteristic.) Interface model characteristics: Functional user display of final solution Model of screens or pages for user review Static diagrams or sketches of user interface Model displaying breakdown of page-level requirements Model displaying detailed system requirements Static mockups of web features using limited tools Model displaying report requirements Interface Models: Low-fidelity wireframe Low-fidelity prototype High-fidelity prototype User interface flow Report table System interface table Display/action/response model

Low-fidelity wireframe - Static mockups of web features using limited tools Low-fidelity prototype - Static diagrams or sketches of user interface High-fidelity prototype - Functional user display of final solution User interface flow - Model of screens or pages for user review Report table - Model displaying report requirements System interface table - Model displaying detailed system requirements Display/action/response model - Model displaying breakdown of page-level requirements