CH 10

________ is an approach that integrates various automated factory systems. CIM TPS MRP CRM

CIM

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. ERP II ERP III ERP I ERP IV

ERP II

_______ are designed to correct a lack of communication among _________. FAIS; TPS ERP; FAIS FAIS; ERP ERP; TPS

ERP; FAIS

________ is the correct evolution of POM planning. ERP ARP MRP ERP MRP MRP II MRP MRP II ERP MRP ARP ERP

MRP MRP II ERP

_______ is part of the ________ process and occurs when the company is trying to increase its inventory. Make-to-stock; production Make-to-stock; procurement Make-to-order; production Make-to-order; procurement

Make-to-stock; production

Most organizations design TPS to process transactions as soon as they occur. This is called _________. OLAP source data processing OLTP batch processing

OLTP

_______ is part of the ________ process and involves sending goods that are in the warehouse to customers. Sell-from-stock; procurement Sell-from-stock; fulfillment Configure-to-order; procurement Configure-to-order; fulfillment

Sell-from-stock; fulfillment

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. best-of-breed vanilla custom as-is

best-of-breed

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. drill-down comparative exception routine

comparative

_______ is an advantage of cloud-based ERP systems. Control Security Recovery Cost

cost

A transaction is any business event that generates ________ worthy of being captured and stored in a database. data knowledge information wisdom

data

SCM systems are ________ systems. interorganizational intraorganizational exterorganizational extraorganizational

interorganizational

Organizations typically invest in cloud-based ERP systems because they are _________. more accessible less error-prone more secure less expensive

less expensive

The ________ process originates in the warehouse department and ends in the accounting department. production fulfillment marketing procurement

procurement

The fulfillment process originates in the ________ department and ends in the ________ department. sales; accounting warehouse; warehouse accounting; sales warehouse; accounting

sales, accounting

Legacy systems were developed as _________. Integrating systems ERP Silos DSS

silos

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. as-is custom best-of-breed vanilla

vanilla

_______ is an extended ERP module. Financial management Supply chain management Operations management HR management

Supply chain management

A(n) ________ report summarizes the performance of critical activities. ad hoc drill-down comparative key indicator

key indicator