Ch. 10

11. Which of the following describes an officially defined set of relationships, responsibilities, and connections that exist across an organization?

Formal organization

4. An organization with a horizontal structure is also known as a flat organization because it often features only a few levels of organizational hierarchy.

True

6. Culture change, among the most difficult kinds of changes to create within an organizational system, often involves reshaping and re-imagining the core identity of the organization.

True

9. Planned change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end.

True

14. ABC Products has a highly vertical organizational structure that is designed to generate a high degree of standardization and control. ABC Products can be described to have which of these structures?

Mechanistic

2. The informal organization is emergent, meaning that it is formed through the common conversations and relationships that often naturally occur as people interact with one another in their day-to-day relationships.

True

8. Strategic planning and implementation is perhaps the most common type of organization-level change.

True

13. The degree to which people are organized into subunits according to their expertise is referred to as:

specialization

15. XY Products has a horizontal organizational structure with many individuals across the company empowered to make organizational decisions. XY Products can be described to have which of these structures?

Organic

11. Which term describes a system for accomplishing and connecting activities that occur within a work organization?

Organizational Structure

1. Organizational design refers to the constant shifts that occur within an organizational system.

False

10. In deficit-based change, leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work.

False

3. A diffuse organization concentrates resources in only a one or very few locations, or only a few individuals are authorized to make decisions about the use of resources.

False

5. A geographic structure describes an organization that has multiple reporting lines of authority.

False

7. Transformation change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization.

False