Ch 11: Motivating Employees

Rhett, the supervisor of a construction crew, assumes that his employees have little ambition and dislike work. He uses this assumption to micromanage their work. From this description of Rhett, it can be inferred that he is a ________?

Theory X manager

In which of the following situations has the Pygmalion effect been utilized to increase motivation?

a manager tells all his or her employees that he or she expects much higher performance from them

Jim was praised by his manager for his work. In this case, according to Maslow's hierarchy of needs, Jim's _________ needs have been met?

esteem

A Theory Y manager ________?

focuses on developing the potential of his or her employees

According to David McClelland's theory of motivation, the need for power refers to the desire to ________?

gain control and authority over other people

Which of the following is true about Vroom's expectancy--valence theory?

it is based on employees' perceptions of rewards and whether they are able to achieve them

The content theories of motivation imply that money _________?

motivates people when it meets their needs

According to Douglas Mcgregor, Theory X managers assume that _________?

people's primary need is for security

Edgar, a student at New York University, goes to Luanda every summer to teach poor kids. He volunteers with an Angolan government agency for two months every year for this purpose. Which of the following needs categorized by Maslow's theory does Edgar want to satisfy?

self-actualization

Which of the following is an intrinsic reward?

the happiness one experiences while gardening