Ch 11 quiz

Experts believe that determining how best to ______ employees is today's greatest human resource management challenge because it affects the long term success of the company.

compensate

A competitive compensation program is important to a company because:

it provides incentives that motivate employees, it attracts qualified employees, and it maintains a competitive position by controlling costs

Service organizations struggle with high employee costs since these firms are _____-intensive.

labor

The federal law that specified that men and women doing equal jobs must be paid the same wage is the _____ _____ Act of 1963.

Equal Pay

Select three activities that are steps in the selection process.

- Obtain complete application forms - Establish probationary periods - Conduct background investigations

The roles and responsibilities of HRM professionals have evolved primarily because:

- organizations recognize that employees are their ultimate resource - changes in the law have rewritten traditional practices

Human resource managers perform several important functions so the organization has the people it needs to achieve its goals. They include:

- recruitment and selection - training and development - developing compensation systems

Under the Civil Rights Act of 1964, it is illegal for employers to discriminate based on:

- sex - religion - race

Three principles companies must understand in developing a more diverse management group are:

- the need to do it early to attract and retain them - that they will serve their increasingly diverse customers better - bringing a more diverse group to management will increase long-term profitability

List the steps of the typical selection process starting with the first step at the top and listing them in order to the last step on the bottom.

1. obtain complete application forms 2. conduct initial and follow up interviews 3. give employment tests 4. Conduct background investigations 5. Obtain results from physical exams 6. Establish probationary periods

The Family and Medical Leave Act of 1993 requires employers with 50 or more employees to provide up to ____ weeks of unpaid leave per year upon birth or adoption of an employee's child or upon serious illness of a parent, spouse, or child.

12

For firms with ______ or more employees, the Civil Rights Act of 1964 outlawed discrimination in employment based on sex, race, color, religion, or national origin.

15

Which federal law makes it illegal to discriminate against those over 40 because of their age?

Age Discrimination in Employment Act of 1967

The law that prohibits employers from discriminating in hiring, pay, or promotion and requires reasonable accommodation for workers with disabilities is the ______.

Americans With Disabilities Act of 1990

What is an outcome of developing female and minority managers?

It allows businesses to serve their increasingly female and minority customers better

Safety and health conditions in the workplace are regulated by which piece of legislation?

Occupational Safety and Health Act of 1970

What federal law regulates safety and health conditions in most private industries and some public-sector organizations?

Occupational Safety and Health Act of 1970

According to the Equal Pay Act of 1963, men and women must be paid the same wage if they ______.

are doing equal jobs

The information gathered from comparing an employee's work to an established standard is ______.

a performance appraisal

True or false: The Family and Medical Leave Act of 1993 affects businesses with 15 or more employees.

false, The FMLA affects businesses with 50 or more employees.

Examples of fringe benefits that provide additional compensation to employees beyond wages include:

health insurance paid vacation sick days

The Americans with Disabilities Act of 1990 prohibits employers from discriminating against ______ individuals with disabilities.

qualified

What is a performance appraisal?

the evaluation of employees' job performance and contributions to the organization