ch 18 pt 2

The rule of thumb is that perks should take no more than _____ of the annual personnel budget.

3 percent

_____ means having a way for the person who has failed to meet a metric, or made a mistake, or is facing firing to have their side of the story heard.

Line of appeal

Which of the following is a management philosophy of selecting and promoting people based solely on their being the most capable person for the job?

Meritocracy

Which of the following is a recommended fair personnel policy guideline across family and non-family members?

Owners should let family and nonfamily members pick and choose from a set of privileges or benefits.

Which of the following is true of 401(k) plans?

They are typically easier to administer and are less expensive than traditional pension plans.

To treat family and nonfamily employees as similarly as possible in a business, it is important to:

create career ladders for nonfamily members.

Lines of communication means having a way for the person who has failed to meet a metric, or made a mistake, or is facing firing to have their side of the story heard.

false

Off-the-job techniques include apprenticeships, internships, and job rotation.

false

The employee referral method is an example of an overused, high-cost recruitment method.

false

When interviewing a promising prospective employee, it is best to only have one interviewer. This helps you be sure that you understand the individual as well as possible.

false

After determining an organization's compensation philosophy, the next step in developing a compensation plan is to:

find comparison factors for salary.

A common reason people leave a company is if they feel they are not developing professionally.

true

A job description defines and discusses all the essential knowledge, skills, and abilities that are needed to fill a position.

true

After determining whether one is hiring someone for an hourly or salaried position, one of the first steps in developing a compensation plan is to determine the organization's salary philosophy.

true

Making training an ongoing process is a good way to encourage dialog with employees when their learning curve goes flat.

true

Meritocracy is the management philosophy of selecting and promoting people based solely on their being the most capable person for the job.

true