CH 27: Printers and Multifunction Devices Quiz

Install a driver for a similar printer.

Janet just bought a new computer. She wants to install her three-year-old inkjet printer on the new system but has lost the driver disc. She can't get on the Internet to download the latest drivers. What should she do for drivers?

He needs to set the default printer.

John just installed a second printer on his system. When he prints in Microsoft Word, the job goes to the wrong printer. What does he need to do to get print jobs always to go to one printer or the other?

A nozzle is clogged.

Kevin's inkjet printer isn't printing blue (cyan). He checks the ink levels and sees that there's plenty of ink. What should he consider next?

CMYK

The dye-sublimation printing technique is an example of what method of color printing?

Vacuum the printer.

Beth's laser printer is printing tiny specks on the paper. What should she do first?

He has run out of yellow ink.

Frank's color inkjet printer no longer prints the color yellow, though it prints all the other colors just fine. The printer worked fine last month, the last time he printed in color. Which of the following is the most likely problem?

Impact

Sheila in accounting needs to print receipts in duplicate. The white copy stays with accounting and the pink copy goes to the customer. What type of printer should you install?

The printer is out of toner.

The output from Diane's laser printer is fading evenly. What should she suspect first?

The printer and monitor need to be calibrated.

The output from your inkjet printer appears much darker than what you see on your screen. What is the problem?

Try to find the error in the user's guide or maintenance program or online.

Ursula's laser printer has stopped working and is displaying this error message: "Error 81 - Service." What should she do first?

Use a network printer connected directly to the network.

What is the best way to make a printer available to everyone on your network and maintain the highest level of availability?

Process, charge, expose, develop, transfer, fuse, and clean

What is the proper order of the laser printing process?

Transfer corona

Which part of a laser printer applies a positive charge to the paper that attracts the toner particles to it?

Install more printer RAM and disable RET.

Your laser printer fails to print your print jobs and instead displays a MEM OVERFLOW error. What can you do to rectify the problem? (Select two.)