Ch. 5 Quiz Questions

It is estimated that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication

65-93%

Having to wait to see a physician or attorney, even if you have an appointment, conveys the message that the physician's time is more valuable than yours. This is an example of the importance of ______ in nonverbal communication

chronemics

Non-verbal communication is rule-guided. T or F?

True

Nonverbal behaviors should be interpreted while keeping in mind individual differences and context. T or F?

True

Unlike verbal communication, nonverbal communication is unintentional. T or F?

False

You should try to interpret a person's nonverbal communication independent of culture or setting. T or F?

False

Nonverbal behaviors are generally more influential than verbal communication in establishing the relational level of meaning. T or F?

True

People with high status and/or power tend to touch others and invade others' space more than do people with less power and/or status. T or F?

True

When nonverbal and verbal messages contradict each other, people are more likely to believe the nonverbal message

True

The personal objects we use to announce our identities and heritage and to personalize our environments are known as

Artifacts

Maintaining direct eye contact is a sign of respect and attentiveness around the world. T or F?

False

Men are more likely than women to use nonverbal behaviors to express how they feel. T or F?

False

Nonverbal communication does not reflect cultural values. T or F?

False

Cosmetic surgery and eating disorders are associated with _______, one type of nonverbal behavior.

Physical appearance

Six year old Timmy dud not get a toy from the supermarket that he really wanted. He refuses to sit near his mom or even hold her hand when he walks to the car. He is using his _______ to indicate his anger.

Proxemics

Cultural training does not influence which emotions we express and how we express them. T or F?

True

Environmental factors such as architecture, room design, and color scheme affect how we feel and act. T or F?

True

In some cultures, kisses on both cheeks are the standard mode of greeting and bidding goodbye to business contacts. T or F?

True

Individualistic cultures tend to assign each member more personal space. T or F?

True

In Bruno's car, he has many bumper stickers and several souvenirs from all the road trips that he has made in that car. What are Bruno's personal items examples of?

artifacts

Studies on _________ show that people spend more time eating, eat less, and rate food more highly in a fine dining situation

environmental factors

The sense of touch is

haptics

Kandoor has a hard time pronouncing some English words, because his first language is so different from it. Kandoor is having some problems with:

paralanguage

Cosmetic surgery and eating disorders are associates with ______ one type of nonverbal behavior

physical appearance

Morgan is a teacher and wants to make sure that her students respect one another. She has a rule that if a student wants to talk, then the student must raise his/her hand before speaking. This rule helps to:

regulate interaction

Para language is communicated through

tone, pauses, pitch, and rate (not hand gestures)