Ch 8
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Really nice to see you. How's it going today?" Skill:_______ Stage:___________
A, open question 1 empathic relationship B, encourager 1 empathic relationship
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Could you tell me what you'd like to talk about today?" Skill: Stage:
A. open question 2 story and strengths
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "What, specifically, do you plan to do next week?" Skill:_______ Stage:__________
A. open question 5. Action
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Given it all, the problem and your assets, what would be an ideal solution?" Skill:________ Stage:_____________
A. open question, 3 goals
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Puzzled about your parents?" Skill:____________ Stage:____________
B. encourager 2. story and strengths
Instructions: Listed below are several qualities related to empathy. Mark the letter that corresponds to the qualities in the descriptions below. a. Basic empathy f. Concreteness b. Subtractive empathy g. Immediacy c. Additive empathy h. Nonjudgmental attitude d. Positive regard i. Authenticity and congruence e. Respect and warmth ____ Trying to feed back to a client what he has been saying, but missing the essence of what has been said.
B. subtractive empathy
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "So, let's see if I have it straight. On one hand, you feel anxious and worried about telling your parents you are quitting school. You know you'd like to anticipate their reaction and you'd like that reaction to be positive. Your strength has been dealing directly and honestly with them. Have I heard you correctly?" Skill:________ Stage:____________
C. paraphrase 4 restory
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "That means you've got two options so far: telling them directly that you are leaving and simply doing nothing about it at all." Skill:_________ Stage:____________
C. paraphrase 4. restory
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "So next week you are going to talk to your sister and rehearse your comments and also get her opinion. Beyond that you want to sit on it for a week. Correct?" Skill:__________ Stage:___________
C. paraphrase 5 action
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Sounds as if one of your major strengths is being direct and honest with your parents." Skill:__________ Stage:_____________
C. paraphrase 2. story and strenghts
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Looks like you're saying you want to set up a situation where you can anticipate what your parents will do when you tell them that you plan to quit school." Skill:__________ Stage:_____________
C. paraphrase 3. Goals
Instructions: Listed below are several qualities related to empathy. Mark the letter that corresponds to the qualities in the descriptions below. a. Basic empathy f. Concreteness b. Subtractive empathy g. Immediacy c. Additive empathy h. Nonjudgmental attitude d. Positive regard i. Authenticity and congruence e. Respect and warmth ____ Searching through the negative talk of a client and finding something that can be reframed in a more optimistic fashion.
D. positive regard
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "It all leaves you anxious and scared, but at the same time very determined." Skill:___________ Stage:_______________
D. reflection of feeling
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Sounds as if you're confused and puzzled about your difficulty with your parents." Skill:__________ Stage:___________
D. reflection of feeling 4. restory
Instructions: The five stages of a simple structure for the interview are listed below. Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed and also list the stage/dimension of the interview most likely represented. Skill Stage/Dimension a. Open question 1. Empathic relationship b. Encourager 2. Story and strengths c. Paraphrase 3. Goals d. Reflection of feeling 4. Restory 5. Action Use an asterisk to indicate "any stage." "Sounds as if you feel very optimistic and enthused about what you're going to do next week." Skill:_______ Stage:________
D. reflection of feeling 5. action
Instructions: Listed below are several qualities related to empathy. Mark the letter that corresponds to the qualities in the descriptions below. a. Basic empathy f. Concreteness b. Subtractive empathy g. Immediacy c. Additive empathy h. Nonjudgmental attitude d. Positive regard i. Authenticity and congruence e. Respect and warmth ____ Being very specific with examples.
F. concreteness
Instructions: Listed below are several qualities related to empathy. Mark the letter that corresponds to the qualities in the descriptions below. a. Basic empathy f. Concreteness b. Subtractive empathy g. Immediacy c. Additive empathy h. Nonjudgmental attitude d. Positive regard i. Authenticity and congruence e. Respect and warmth ____ Being open to many points of view and demonstrating this with open nonverbal and verbal communication.
H. non-judgemental attitude
Instructions: Listed below are several qualities related to empathy. Mark the letter that corresponds to the qualities in the descriptions below. a. Basic empathy f. Concreteness b. Subtractive empathy g. Immediacy c. Additive empathy h. Nonjudgmental attitude d. Positive regard i. Authenticity and congruence e. Respect and warmth ___ An absence of discrepancies and incongruity.
I. authenticity and congruency
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ is emphasized in person-centered counseling.
a. Initiating the session
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ "How are you feeling today?"
a. Initiating the session
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ "Today, we'd like to look at the reasons your child ran away. I'd like to hear your point of view first, and then your son's."
a. Initiating the session b. Gathering data
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ "On one hand you want career advice, but on the other you now sound like you want to go into long-term therapy. Let's talk for awhile. How do you put that together?"
a. Initiating the session b. Gathering data c. Mutual goal setting
According to Ivey, Ivey, and Zalaquett, if you combine the five interview stages with the basic listening sequence you will be able to complete a full interview using only listening skills. a. True b. False
a. True
By acting as a mirror and asking questions, counselors can encourage many of their clients to find their own directions. a. True b. False
a. True
Intentionality in counseling and psychotherapy requires accurate information. a. True b. False
a. True
During the ____ stage of the interview clients may feel at ease and know what to expect. a. Empathic relationship b. Story and strengths c. Goals d. Restory e. Action
a. Empathic relationship
Which of the following is NOT one of the steps in Benjamin Franklin's problem-solving model? a. Establish a relationship b. Identify the problem c. Generate alternatives d. Decide what action to take
a. Establish a relationship
"Hello Carl, could you tell me how I might be of help?" Identify the stage from the five-stage counseling model where an interviewer would most likely use this question. a. Stage 1: Empathic relationship - Initiating the session b. Stage 2: Story and Strengths - Gathering data c. Stage 3: Goals - Mutual goal setting d. Stage 4: Restory - Working e. Stage 5: Action - Terminating
a. Stage 1: Empathic relationship - Initiating the session
Which of the following statements is TRUE of the microskills? a. The microskills offer interviewers some predictability during a client session. b. The interviewer can always depend on the expected consequences detailed in the overview. c. The microskills must be used in the specific order as described to increase effectiveness. d. All of these
a. The microskills offer interviewers some predictability during a client session.
"Virtually all interviewing, counseling, and psychotherapy sessions involve ____, often deciding what actions to take in intrapersonal or interpersonal conflict." a. decisions b. organizing a plan c. expression of underlying emotions d. movement toward implicit goals
a. decisions
The basic listening sequence can be used ____. a. widely in many fields of endeavor b. only in interviewing, counseling, and psychotherapy c. to help counselors become more effective d. to help clients become more effective
a. widely in many fields of endeavor
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ "Could you give me a specific example of your conflict with your wife?"
b. Gathering data
Benjamin Franklin's problem-solving model emphasizes the importance of the empathic relationship. a. True b. False
b. False
Client records are very important, but it is OK if an interviewer does not take any notes. a. True b. False
b. False
The skills of the Basic Listening Sequence (BLS) must be used in a specified sequence in order to be useful to the interviewer and make sense of the client conversation. a. True b. False
b. False
___________identified the characteristics that make an ideal relationship and working alliance. a. Freud b. Rogers c. Skinner d. Ivey
b. Rogers
"Patricia, what is your concern?" Identify the stage from the five-stage model of the interview where an interviewer would most likely use this statement. a. Stage 1: Empathic relationship - Initiate the session b. Stage 2: Story and Strengths - Gather data c. Stage 3: Goals - Mutual goal setting d. Stage 4: Restory - Working e. Stage 5: Action - Terminating
b. Stage 2: Story and Strengths - Gather data
"Robert, I'd like to know some things that have gone well for you at work." Identify the stage from the five-stage model of the interview where an interviewer would most likely use this statement. a. Stage 1: Empathic relationship - Initiate the session b. Stage 2: Story and Strengths - Gather data c. Stage 3: Goals - Mutual goal setting d. Stage 4: Restory - Working e. Stage 5: Action - Terminating
b. Stage 2: Story and Strengths - Gather data
"So far we've heard that you really aren't comfortable in class and that you have difficulty in speaking up. Could we shift emphasis for awhile, and would you tell me about one of your success stories in the Cambodian community?" This is most likely which stage of the interview? a. Empathic relationship - Initiating the session b. Story and strengths - Gathering data c. Goals - Mutual goal setting d. Restory - Working
b. Story and strengths - Gathering data
Awareness, Knowledge, and Skills: The Five-Stage Model for Structuring the Session a. defining the problem b. identifying the interviewer role c. drawing out stories, concerns, and issues d. identifying client strengths
b. identifying the interviewer role
The basic listening sequence consists of which skills? a. attending behavior, listening skills, and self-disclosure b. questions, encouragers, paraphrases, reflection of feeling, and summarizations c. verbal underlining, attending behavior, and influencing skills d. open questions, closed questions, attending behavior, and check-out
b. questions, encouragers, paraphrases, reflection of feeling, and summarizations
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ Clients from other cultures or less verbal clients may prefer the interviewer to place this section earlier in the session.
c. Mutual goal setting
The theory and philosophy of the five-stage decisional style is similar to: a. Sigmund Freud's Psychoanalytic Therapy. b. Alfred Adler's Individual Therapy. c. Carl Rogers's Person-Centered Therapy. d. Aaron Beck's Cognitive Therapy.
c. Carl Rogers's Person-Centered Therapy.
With regard to taking notes during the session, which of the following is NOT true? a. If you are relaxed about note-taking, it will seldom become an issue. b. You should obtain permission to take notes about the client. c. Detailed note-taking is critical to maintaining a useful treatment plan. d. If you are worried about taking notes, it will likely be a problem.
c. Detailed note-taking is critical to maintaining a useful treatment plan.
"Given all the things we've talked about so far, what would you like to have happen in class with Professor Doe?" This is most likely what stage of the interview? a. Empathic relationship - Initiating the session b. Story and strengths - Gathering data c. Goals - Mutual goal setting d. Restory - Working
c. Goals - Mutual goal setting
"Robert, describe an ideal solution." Identify the stage from the five-stage counseling model where an interviewer would most likely use this statement. a. Stage 1: Empathic relationship - Initiating the session b. Stage 2: Story and Strengths - Gathering data c. Stage 3: Goals - Mutual goal setting d. Stage 4: Restory - Working e. Stage 5: Action - Terminating
c. Stage 3: Goals - Mutual goal setting
Define the problem, define goals and generate alternative solutions, and select an approach comprise the classic three-step decisional or problem-solving model credited to Benjamin Franklin. What two steps were added to create the current five-stage interview model? a. Empathic relationship, closing b. Structuring the session, developing a checklist c. Structuring the session, developing a checklist d. Goals, story, and strengths
c. Structuring the session, developing a checklist
During the ____ stage of the interview a more ideal story ending might be defined. a. empathic relationship b. story and strengths c. goals d. restory e. action
c. goals
During the ____ stage of the interview clients might seek to learn how to live more effectively with situations or events that cannot be changed at this point (e.g., rape, death, an accident, an illness). a. empathic relationship b. story and strengths c. goals d. restory e. action
c. goals
During the ____ stage of the interview clients will discuss directions that he or she might want to go, new ways of thinking, desired feeling states, and behaviors that might be changed. a. empathic relationship b. story and strengths c. goals d. restory e. action
c. goals
In the five-stage counseling model, Stage 4: Restory does NOT include ____. a. generate alternatives b. confront client incongruities and conflict c. identifying the interviewer role d. help clients create new stories, thinking, and behavior
c. identifying the interviewer role
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ "So, let me put it together. You want to work on your relationship with your daughter... and your ideal way of doing it is.... What comes to your mind as possible alternatives for action?"
d. Working
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ involves creating solutions through the basic problem-solving model of: (a) defining the problem, (b) generating alternatives, (c) deciding on action.
d. Working
"You've decided that you want to be more assertive with your friends. That's great, but now let us make a specific plan to take that idea home." This is most likely what stage of the interview? a. Story and strengths - Gathering data b. Goals - Mutual goal setting c. Restory - Working d. Action - Terminating
d. Action - Terminating
The basic listening sequence can operate in which of the following settings? a. Management b. Sales c. Medicine d. All of these
d. All of these
"What has worked for you before?" Identify the stage from the five-stage counseling model where an interviewer would most likely use this question. a. Stage 1: Empathic relationship - Initiating the session b. Stage 2: Story and Strengths - Gathering data c. Stage 3: Goals - Mutual goal setting d. Stage 4: Restory - Working e. Stage 5: Action - Terminating
d. Stage 4: Restory - Working
Which one of the following statements regarding the Microskills Hierarchy is NOT true? a. The Ivey Taxonomy and the Microskills Hierarchy represent a systematic breakdown of the key skills required for intentional interviewing. b. The Ivey Taxonomy and the Microskills Hierarchy provide fairly consistent predictions of client responses when the interviewer accurately executes a specific skill. c. The Ivey Taxonomy and the Microskills Hierarchy provide flexibility for the interviewer when the unexpected occurs. d. The Ivey Taxonomy and the Microskills Hierarchy, with experience, become automatic and allow an interviewer to always predict client responses when the interviewer accurately executes a specific skill.
d. The Ivey Taxonomy and the Microskills Hierarchy, with experience, become automatic and allow an interviewer to always predict client responses when the interviewer accurately executes a specific skill.
A working alliance is important in the: a. empathic relationship stage. b. reflection of feelings step. c. action and relapse prevention phase. d. all of these
d. all of these
The basic listening sequence can help ensure that ____. a. the client is encouraged to bring out the facts, feelings, and thoughts around their issues b. clients tell their stories more fully c. clients feel that their stories have been heard d. all of these
d. all of these
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing ____ is easy to omit after working so hard in the session.
e. Terminating and generalizing
Instructions: The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the stage of the interview as: a. Initiating the session b. Gathering data c. Mutual goal setting d. Working e. Terminating and generalizing _____ involves role-playing, follow-up and support, and homework.
e. Terminating and generalizing
According to the five stages of interviewing, you can plan for termination, as appropriate, in this stage. a. Empathic relationship b. Story and strengths c. Goals d. Restory e. Action
e. Action
"Will you do it?" Identify the stage from the five-stage model where an interviewer would most likely use this question. a. Stage 1: Empathic relationship - Initiating the session b. Stage 2: Story and Strengths - Gathering data c. Stage 3: Goals - Mutual goal setting d. Stage 4: Restory - Working e. Stage 5: Action - Terminating
e. Stage 5: Action - Terminating
During the ____ stage of the interview clients may demonstrate a change in behavior, thoughts, and feelings in daily life outside of the interview. If this stage is ignored, the chances for change may be reduced. a. empathic relationship b. story and strengths c. goals d. restory e. action
e. action
