ch 8

a grievance is a formal complaint by an employee that his or her supervisor has violated some part of the union-management contract

true

a labor union is an organization that represents workers in their disputes with management over wages, hours, and working conditions

true

human resource management is the process of hiring, developing, motivating and evaluating people in order to achieve organizational goals

true

recruitment is the attempt to find and attract qualified applicants in the external labor market

true

Which of the following statements about unemployment compensation is true? A. unemployment compensation provides former employees with money for a certain period while they are unemployed. b. if an employee is relieved of his or her job after only two days of employment he or she is eligible for unemployment compensation c. unemployment compensation pays employees for lost work time cause by work related injuries d. The federal government pays unemplyment compensation e. all of the above

A

_________provides new employees with informations about company policies, salary, benefits, and parking. it also includes work rules and performance expectations: a. an employment lecture b. orientation c. sumulation d.employee instruction e. job guidance

B

___________is the process of determining which persons in the applicant pool possess the qualifiations necessary to be successful on the job a. evaluation b. two-way feedback c. qualifying d. acquisition e. selection

E

Which of the following is NOT one of the main activities for a human resource manager a. recruiting and selecting employees b. training and developing employees c. coordinating marketing and production activities d. performance planning and evaluation e. organizational career management

c

one of the documents that help human resource planners find the right person for a specific job is a list of tasks and responsibilities required of the job. this document is known as a a. job worksheet b. job specification c. skill list d. job description e. personal requirement

d

since the development of affirmative action programs, companies no longer require physucal examinations as part of the selection process

false