Ch. 8 Video Exercise
As Sue explains to Professor Klein, in a business process, _____ interact to achieve a business function.
activities
According to the information presented in this video, _____ information systems use shared databases and shared workflow applications.
enterprise
Based on the information presented in this video, the central idea of business process redesign is that _____.
integrated cross-functional business processes increase efficiency
According to the Ghost of Permitting Past, the old version of the application approval process depicted in this video was a(n) _____ business process.
sequential
As Sue explains in this video, the application approval process needed to be redesigned for all the following reasons EXCEPT _____.
the process was satisfying for both homeowners and personnel