Ch. 9

Rail travel in the United States was established around the

1830s

The pleasure traveler constitutes what percentage of the rental car market?

30%

Cities often establish an organization to attract and retain visitors. This is called

Convention and Visitors Bureau

An example of a popular ecotourism destination is

Costa Rica

Which major tourist country destination does NOT have a cabinet-level official for tourism?

The United States

Which statement is false with regard to travel agencies?

Travel agents make their money by charging the provider a fee.

What organization supports the World Tourism Organization?

United Nations

All of the following are trends in tourism EXCEPT:

a decrease in cost of air travel

One of the greatest influences on tourism is

airlines

Travel agents

are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels

One yield management technique for maximizing sales income by lowering the price of seats according to expected demand is

capacity control

Interdependency between various segments of the hospitality industry means that

each segment, to an extent, depends on another for business

The airline industry, like other segments of the hospitality industry, relies on ________ markets as a source of business.

feeder

The largest single cost for airline operations is

labor

The benefits of the hub-and-spoke system include all of the following EXCEPT:

larger-capacity planes can be used

200 million people are employed in the tourism industry, making it the

largest producer of tax revenues

Travel is on the increase and expected to continue to increase in the coming years due to

longer life span

All of the following are considered part of the social and cultural impact of tourism on destinations EXCEPT:

lower rates of employment

Sustainable tourism

places a broad-based obligation on society

Tour operators

promote tours and trips that they plan and organize

Travel in the middle ages was mostly for

religious reasons

Ecotourism is synonymous with

sustainable tourism

Business travelers stay over a Saturday night when they travel in order to

take advantage of lower airfares

The country that is number 1 in tourism revenue is

the United States

New money spent by tourists and then respent by hotels and restaurants in the community for goods and services is known as

the multiplier effect

The greatest global employment opportunity is

tourism

A person who spends less than a year traveling to places other than their environment is known as a

tourist

Which of the following would be considered business travel?

travel shows and exposition