Ch 9,10, & 11 business exam
Anton Sudavarian
Job sharing
Pharmaceutical in india
Pricing strategy
What is NOT I need identified in Maslow's hierarchy of needs?
Psychological needs
Cedric Stein
Purchasing
Jimi Hendrix
Self actualization
Step in the new product development process
All of the above
Current trend in production and operations management
BPM
The original Hawthorne studies were set up to study:
Lighting
_____ Is the combining of natural resources, human resources, and capital to produce goods and services services
Production
A CAD/CAM System is a(n):
Production design and control system
American Handgunner
Psychographic
North Carolina Krispy Kreme
Quality control
Children's hospital in Denver
Rewards; reinforcement
Mumbai, India
Target market
Topik
Target market
Variable pay
A portion of an employees pay is directly linked to an individual or organizational performance measure
According to the equity theory employees value their own outcomes in relation to their own outputs. Then they compare the outcomes to inputs ratio to:
Any or all of the above
Diapers
Are creating product line extensions
One of the biggest shortcomings of Gantt charts is that they:
Are static
PERT charts differ from critical path method in one important way. PERT charts ____
Assign 3 time estimates for each activity
And example of a convenience product is a
Bar of soap
A recent siminar
Benefit
_____ segmentation is based on what the product will do rather than on consumer characteristics
Benefit
Rego fix
Cellular manufacturing
According to equity theory, if employees perceive that an inequity exist, they may:
Change their work habits
______ Uses a computer to design and test new products and modify the existing ones
Computer aided design
_____ combines computerized manufacturing processes with other computerized systems used before and after manufacturing
Computer integrated manufacturing
Theory Z style of management
Contains many elements from Japanese management
Cherokee Spring Mill
Continuous
Total quality management focuses on:
Continuous improvement
Goal of cellular manufacturing
Create a team environment
A short story describing how reluctant British citizens are to play party games that might result in them looking foolish
Culture
______ Is this set of values, ideas, attitudes, and symbols created to shape human behavior
Culture
Hans guten
Customization
Based on the expectancy theory, managers who want to motivate their employee should
Determine the rewards valued by each employee
Manufacturing Resource Planning (MRP II)
Does all of the above
Theories X and Y are studies from:
Douglas McGregor
_____ a Computerized resource planning system
ERP
Demography is the study of
Educational levels, income levels, ages, household size all of the above
Shenshen Zhogxing Telecom
Niche competitive advantage
The accent modification center
Niche competitive advantage
Price is
None of the above
Supply chain management
None of the above
Commissions
Not a form of variable pay
Least likely to use an intermittent process
Oil refinery
Rapstar Xzibit
Opinion leader
Which of the following is an expense item for an independent bookstore
Order forms
Taco Bell
Outsourcing
Bart Peitz paramedic
Physiological
When planning a ___ strategy, a manufacturer will deal with wholesalers and retailers
Place (distribution)
Two new product pricing strategy is most often used by marketers are
Price scamming and penetration pricing
Aldi
Pricing
Job rotation
Regular shifting of assignments
A strategy that focuses on forging long term partnerships with customers
Relationship marketing
In Herzberg's model, which of the following would be an example of a motivating factor
Responsibility
A product that passes test marketing is ready for market introduction, which is called
Roll out
A manufacturing company in which industrial engineers have maximized efficiency
Scientific management
In new product development ________ Is the stage at which products that do not meet new product goals are rejected
Screening
Inventory management performs all of the following tasks except:
Selling
The Hawthorne affect
Workers respond to attention from superiors, and they like their opinions to be valued
A continuous production process has all of the following characteristics except:
Low volume
_____ factors must be present to prevent work dissatisfaction
Hygiene
In herzburg's theory, salary is an example of:
Hygiene factor
A ____ Shop manufacturing firm that engages in customization
A job shop
Produces special customer orders is called a:
A job shop
United way, Sierra club, Girl Scouts
All the above
A basic form of market segmentation that uses such a variables as age, education, and income is called
Demographic
Topik
Demographic and psychographic
CAM used computers to
Develop and control production processes
Heavy moderate and light users
Volume
Frederick Taylor
Work efficiency
A company that is experimenting with flextime, telecommuting, and job sharing is interested in:
Work scheduling options needed to retain quality employees
Safeway stores
Theory X
Is the process in which a firm continuously collects and evaluates information about its external environment
Environmental scanning
Middle level managers are most successful using the:
Equity theory
Job enlargement
Expansion of the number of tasks performed by workers
Products that are difficult to move out of the plant once they are manufactured are in a:
Fixed position
_____ charts are bar graphs
Gantt
Disney world relies on _____ theory
Goalsetting
Operations management is:
The management of the production conversion process
Scheduling tool that assigns 3 time estimates for each activity
The program and evaluation review technique
Robotics
The technology involved in designing, constructing, and operating computer controlled machines
14 million office workers in the US
Theory X
Nurses at children's Memorial Medical Center appreciate _____ of management
Theory Y
One, two, three article on healthcare
Theory capital X style of management
In a retail store, a POS terminal would be used to:
Track inventories
Katherine Cozzine
Unsought
