Ch. Patient Education
If you were demonstrating to a patient how to use a glucose meter, you would be teaching to which learning domain?
psychomotor
The stage of grief and loss in which a patient may begin to express emotions more freely and identify the changes caused by a health loss is known as:
resolution
Which of the following statements is true regarding patient education?
return demonstrations are the best method of verifying whether patients are able to accurately and safely perform skills
Which of the following is the best example of an age-appropriate teaching strategy?
the medical assistant sits on the floor with a 4 yo girl and shows how they can poke the dolls finger to test blood glucose
The medical assistant is planning a teaching session for a patient who has been recently diagnosed with Type 2 diabetes. To help remove potential barriers to learning, the medical assistant will be sure to do all of the following EXCEPT:
use medical terms intentionally so the patient will learn to understand them
For patients with a cultural barrier to learning, which of the following should a medical assistant do?
use simple language and wording
Which of the following terms is correctly matched to its definition?
Jargon: technical, specialized language used by professionals that seems pretentious and confusing to other people.
Which of the following terms is correctly matched to its definition?
Self-efficacy- refers to a person's perception of how capable and confident he feels about being able to make a specified change or accomplish a goal
Which of the following is the best teaching strategy the medical assistant should use on a 4 yo patient?
allow him to use the stethoscope on you
Which of the following should a medical assistant do to be an effective teacher?
ask questions and listen to determine a patient's level of understanding
Which of the following learning domains involves the intellect and includes thinking on several levels?
cognitive
When a patient adheres to a plan of care, it is said he is
compliant
Which of the following is the initial stage of grief and loss?
denial
J.T. Chapin has been diagnosed with prostate cancer. You notice during today's appointment that he appears sad and complains of being tired and not being able to sleep. Which stage of grief and loss could J.T. be in?
depression
After providing a patient with instructions on how to operate a glucose meter, the medical assistant should
document the patient education in the patient's chart
All of the following are stages of grief and loss identified by Kubler-Ross EXCEPT a. acceptance b. resolution c. bargaining d. empathy
empathy
When the medical assistant tells a patient, 'Mrs. Kursonis, I do know how you feel," she is said to be showing
empathy
Which of the following is an example of a long-term learning objective?
ensuring and obese patient adapts to permanent diet modifications
When teaching her 85 yo patient about taking her new blood pressure medication, the medical assistant should:
face the patient while speaking to her
All of the following are methods of engaging learners EXCEPT:
having the learner read the instructions
One key to help patients make positive behavioral changes is:
increasing the patient's self-efficacy
Which of the following is NOT an effective strategy the medical assistant can utilize to help the patient increase her feelings of self-efficacy?
instruct the patient to lose 40 pounds in the next month
All of the following are factors affecting patient compliance EXCEPT: a. help from family and friends b. internet access c. living situations d. finances
internet access
The psychomotor domain involves
learning skills that requires the learner to use various senses and the manipulation to objects
A teaching analogy refers to:
making a comparison between two objects or situations
Which of the following is considered a physical barrier to a person's learning?
noisy medical office
The medical assistant should take all of the following into consideration when providing patient education EXCEPT: a. patients ability to understand english b. patient's ability to understand what is being said c. patients ability to pay the exam fee d. patient's ability to hear well
patients ability to pay exam fee
Which of the following comments made by the medical assistant will most help to increase the patient's feelings of self-efficacy?
'i believe you can do this'
Which of the following patient statements indicates he is most receptive to education activities
'i feel cheated by diabetes because i can't eat whatever i want to like my friends can'
Which of the following comments made by the medical assistant represents the correct first step in the patient education process?
'please tell me what you already know about diabetes'
