Chapter 02: Assignment: The Environment and Corporate Culture

Doeringer's research suggests that Japanese managers pay ----- attention to values and ------- attention to business performance.

a lot of/a lot of

Culture can be defined as

a set of key values, beliefs, and norms

companies involved in electronics, e-commerce, and fashion often use an-------- culture because they must move quickly to respond to rapid changes in the environment

adaptability

Laws such as the Affordable Care Act and technologies such as mobile apps are components of CVS Health's --------- , while the company's customers are not.

general environment

In your company, people talk about Owen, the auto mechanic who stripped an entire car to find an electrical problem, as a role model for everyone to follow.

Hero

One of Tony Hsieh's most important roles now is to act as a cultural leader for Zappos. Using your knowledge of cultural leaders, which of the following would be the best ways for Hsieh to guide the culture at Zappos in light of the switch to Holacracy? Check all that apply.

-Communicate directly to employees about the changes and expectations. -Relinquish his title as CEO in response to the change to a boss less organization.

You are trying to get a group of students interested in forming an organization to help fight fee increases at your college. Unfortunately, things don't seem to be going very well—nobody in your group volunteered to go to a meeting with your college president next week. You want to create a culture that is active and involved.

-Don't talk about taking action. Instead, get to know your team members better. -Paint a verbal picture for your team of what life would be like if fees were reduced. -Make sure that you do what you want your team to do. If you want them to volunteer, you need to volunteer, too.

The U.S. Fish and Wildlife Services sent investigators to St. Vincent Island to see if they could find any trace of red wolves and other endangered wildlife after the storm-------. Governor Nathan Deal of Georgia signed a legislative package that granted $270 million to state agencies and local governments that were affected by Michael. The package also gives the timber industry a tax credit for expenses they incurred during the hurricane--------. Fox News projected that Hurricane Michael would cause $30 billion in damage over the course of its run--------.

-Natural -Legal-political -Economic

1-Walmart recently teamed with Bharti Enterprises, Inc. to create a new wholesale business that supplies restaurants, hospitals, vegetable vendors, and hotels. 2-United Airlines buys Continental Airlines to create one airline company with more than 87,000 employees. 3-Harley-Davidson hires an outside research firm to search through massive amounts of data to reveal patterns that help decipher and predict competitors' actions.

1-Joint ventures 2-merger 3-Boundary-spanning roles

in the following diagram, identify the different types of corporate cultures

A- Adaptability B- Involvement c-Achievement D-Consistency

Corporate culture (Connect) In the following diagram, identify the levels of corporate culture.

A-Visible B. Invisible

1. General and task environments (Connect, Perform) The following diagram is missing three key terms. Please label the missing terms.

A.Suppliers B.Employees C.International

Every year, the entire company gathers to watch employees with 25 years of service get a gold watch, showing that the company values loyalty and length of service.

Ceremony

Heidi tells you that she wants to systematically analyze how the culture of Camp Bow Wow relates to its environment. Read about the following event and tell her what aspects of the company's environment it directly involves. Customers tell Heidi that they would feel more comfortable leaving their dogs at Camp Bow Wow if at least some of the camp counselors were accredited, veterinary technicians. Check all that apply.

Employees/Internal environment

Based on previous research regarding the impact of values on business performance, you would expect that------- managers would have higher-performing companies.

Japanese

Which of these is a story that would convey Camp Bow Wow's culture? One day, a dog owner was in a car accident and couldn't pick up her dog, so Sue Ryan took the dog to the animal control shelter and gave them the owner's contact information. One day, a dog owner was in a car accident and couldn't pick up her dog, so Sue Ryan took that dog home with her overnight to take care of it. Every month, all the franchise owners have a video conference to celebrate the "Owner of the Month," whom Heidi chooses based on customer comments. Every month, all the franchise owners have a video conference to discuss trends and share solutions to comm

One day, a dog owner was in a car accident and couldn't pick up her dog, so Sue Ryan took that dog home with her overnight to take care of it.

Hero Stanford University tells students that they will "Grasp the forces driving the change," while students at Ryerson University are attracted by "Wisdom. Applied."

Slogan

Sepsis is one of the leading causes of death in the United States and very expensive to treat, but now a joint venture of managed services provider Hitachi Consulting, medical device manufacturer Vital Connect, and information specialist Clear Story Data has developed a --------- that can detect sepsis early enough to treat it by uploading real-time patient data to the cloud and analyzing it there with many other pieces of data.

big data analytics solution

Firefighters have a tradition of holding -------- for many events, including the graduation of a new firefighter and the acquisition of a new rig. In the latter case, the tradition is to push it into the firehouse and take a picture of it with all the firefighters to post on the wall.

ceremonies

Miller and Anheuser Busch are ---------, and their ads contrasting their respective Bud Light and Miller Lite brands of beer have been very entertaining.

competitors

Heidi talks in the video about her determination to protect the brand and ensure the safety of the animals in Camp Bow Wow's care, and at the same time, the business has grown from her original $80,000 investment to many franchises. You would advise Heidi that her company is characterized by ---------

high cultural values and high performance

A trend has been for states to increase their minimum wage, and at the beginning of 2014, 13 states raised the minimum amount employers may pay most workers. The change in these regulations and the ongoing advocacy for more such changes is part of the ---------- of the general environment.

legal-political dimension

Jarden, which owns brands such as Mr. Coffee and Oster, announced a -------- with Waddington Group, a maker of disposable plasticware, which it would acquire for $1.3 billion.

merger