Chapter 04: Assignment

According to the universal ethical standards identified by the nonprofit, nonpartisan Character Counts organization, which of the following illustrates the core value of citizenship? a. Contributing to the community and protecting the environment b. Being self-controlled, self-disciplined, and persevering c. Being honest, not deceiving, and doing what you say you'll do d. Tolerating cultural differences and being considerate about them

a. Contributing to the community and protecting the environment

Which of the following steps should an organization follow to bring its code of ethics to life? a. Protection should be established for people who report illegal or unethical behavior. b. The code of ethics should not apply to outside parties such as suppliers, distributors, and customers of the organization. c. Employees should be allowed to choose the kind of moral principles that they wish to follow. d. The code of ethics should be limited to being local in scope and need not address global issues.

a. Protection should be established for people who report illegal or unethical behavior.

In the context of code of ethics, the best-known code is the Johnson & Johnson Credo, which has guided the company profitably through a number of crises. One of the striking elements of the credo is: a. that it commits to a fair return for stockholders. b. that it commits to a centralized organizational structure. c. the firm focus on collusion. d. the firm focus on ethnocentrism.

a. that it commits to a fair return for stockholders.

According to _____, customers can freely purchase the products that meet their needs. a. the right to choose b. the right to be informed c. the right to be safe d. the right to be heard

a. the right to choose

_____ refers to the amount of harmful greenhouse gases that a firm emits throughout its operations, both directly and indirectly. a. Ecolabeling b. Carbon footprint c. Environmental cycle d. Bioremediation

b. Carbon footprint

In the context of ethical choices, which of the following is a strong predictor of ethical leadership? a. Ethnocentrism b. Personal empathy c. Lobbying d. Collusive bidding

b. Personal empathy

Shayla is performing a social audit of her company. She needs to evaluate how well the firm is meeting its ethics and social responsibility objectives. To do this, she first establishes the goals that the company should strive to meet. Which of the following is most likely to be the subsequent step performed by Shayla? a. She would evaluate future goals and seek funding to achieve them. b. She would determine how to measure the achievement of the established goals. c. She would quantify the involvement of the firm in community activities. d. She would do a research on how competitors are working toward the achievement of social responsibilities.

b. She would determine how to measure the achievement of the established goals.

In the context of social responsibility, stakeholders refer to: a. officials who review company records to identify the accrued revenue of an organization. b. any groups that have a personal interest in the performance and actions of an organization. c. workers of all ages who continue to seek undue advantages from their employers. d. employees who report their employer's illegal activities to the media or higher official authorities.

b. any groups that have a personal interest in the performance and actions of an organization.

The board of directors of a tile manufacturing company meet to discuss the installment of a new high-end machinery. They all agree that installing the machinery in the workplace could result in a lot of employees being laid off because of the reduced need for manual labor. At the same time, canceling the order placed for the machinery could cause legal issues as the company has already signed a contract with its suppliers. The board of directors thus weigh both the options to see which would cause them less inconvenience. In this scenario, the board of directors face a(n) _____. a. moral lapse b. ethical dilemma c. illegal impasse d. planned obsolescence

b. ethical dilemma

Universal ethical standards are ethical norms: a. that have been laid down by the United Nations. b. that apply to all people across a broad spectrum of situations. c. set up for employees by individual organizations depending on their office culture. d. established for the senior citizens of every nation.

b. that apply to all people across a broad spectrum of situations.

_____ refers to marketing partnerships between businesses and nonprofit organizations, designed to spike sales for the company and raise money for the nonprofit. a. Niche marketing b. Double loop marketing c. Cause-related marketing d. 360-degree marketing

c. Cause-related marketing

_____ refers to developing and promoting environmentally sound products and practices to gain a competitive edge. a. Crowdsourcing b. Bioremediation c. Green marketing d. 360 degree branding

c. Green marketing

Which of the following statements is true of the Sarbanes-Oxley Act? a. It ensures that a code of ethics is applied both globally and locally in organizations. b. It requires senior managers to contribute a percentage of their income for social responsibility. c. It requires that financial officers personally certify the validity of their financial statements. d. It ensures the application of right and wrong as well as good and bad in a business setting.

c. It requires that financial officers personally certify the validity of their financial statements.

In the context of carbon footprint, employee commutes, supplier emissions, and product-use emissions are categorized under _____. a. Scope 1 emissions b. Scope 2 emissions c. Scope 3 emissions d. Scope 4 emissions

c. Scope 3 emissions

In the context of socially responsible companies, codes of conduct work best with _____. a. the absence of monitoring and enforcement b. rigorous compliance of rules even when faced with ethical dilemmas c. a commitment to finding solutions that work for all parties involved d. a resolve to maximize financial benefits for the business

c. a commitment to finding solutions that work for all parties involved

Oponium, a laptop manufacturer, offers a variety of gaming laptops at discounted prices. However, the laptops have been designed in such a way that they have performance issues after being used for six months, thereby generating revenue for the company through service charges. In this scenario, Oponium's business conduct is: a. illegal but ethical. b. illegal and unethical. c. legal but unethical. d. legal and ethical.

c. legal but unethical.

Aquin, a cell phone manufacturer, has released a new model of smartphones. The smartphones have been designed in such a way that they offer excellent performance in the first few months, but develop technical issues after a certain period. Thus, the customers are bound to repurchase a new phone within a short period. In this scenario, Aquin's strategy is an example of _____. a. crash simulation b. whistle-blowing c. planned obsolescence d. modular function deployment

c. planned obsolescence

According to the universal ethical standards identified by the nonprofit, nonpartisan Character Counts organization, being self-controlled and self-disciplined and being accountable for your choices represent the core value of _____. a. fairness b. trustworthiness c. responsibility d. respect

c. responsibility

Deborah is an executive at Aviroend Inc. Her boss has assigned her the task of reviewing the firm's ethics and social responsibility objectives. To prepare a report, she gathers data from various sources, internal as well as external, and uses software tools to create graphs and charts that capture how socially responsible Aviroend has been since the establishment of its ethics and social responsibility goals. In this scenario, Deborah is performing a(n) _____ of Aviroend. a. ethical review b. quality check c. social audit d. socio-commercial analysis

c. social audit

Companies that step in with on-site day care programs for workers facing challenges such as raising kids are fulfilling their: a. consumerism duties. b. legal roles. c. social responsibility. d. stakeholder criterion.

c. social responsibility.

Gladys, a doctor at Talthron Hospital, notices that one of the trustees of the hospital is falsifying the data of Medicare patients when submitting reports to the government. She reports this misconduct to the media. In this scenario, Gladys can be considered a _____. a. social auditor b. grandstander c. whistle-blower d. corporate philanthropist

c. whistle-blower

Which of the following is a similarity between ethics and social responsibility? a. Both rarely influence the decisions of individual employees in a workplace. b. Both refer to abstract philosophies about right and wrong on an individual level. c. Both are mandated by law and are codified in the legal system. d. Both play a vital role in building profitable businesses and a vibrant community.

d. Both play a vital role in building profitable businesses and a vibrant community.

Which of the following statements is true of corporate responsibility? a. It refers to the need for commitments from an organization's senior management. b. It is designed to spike sales for the company and raise money for a nonprofit. c. It ensures that the code of ethics of an organization is both global and local in scope. d. It focuses on contributions made to the community through the efforts of a business.

d. It focuses on contributions made to the community through the efforts of a business.

Socially responsible companies make it easy for consumers to express legitimate complaints and develop highly trained customer service people to respond to the complaints. This ensures customers _____. a. the right to choose b. the right to be safe c. the right to be informed d. the right to be heard

d. the right to be heard