Chapter 1 Practice Quizzes_MGT300FALL23

Middle managers are responsible for: a) the daily supervision of the nonmanagerial employees. b) fine-tuning and developing the skills of top managers. c) establishing the organization's goals and visions. d) finding the best way to use resources to achieve organizational goals. e) creating the top-management team.

d

Sanjay is a mechanical engineer who can examine and detect a problem, determine cause and effect, and provide a solution. This demonstrates _______ skill. a) human b) negotiation c) technical d) conceptual e) structural

d

_______ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper. a) Total quality management b) Innovation c) Crisis management d) Turnaround management e) Restructuring

d

According to Mintzberg's typology, a manager who decides to expand internationally to obtain new customers is a(n): a) entrepreneur. b) negotiator. c) figurehead. d) liaison. e) disseminator.

a

Jonas' company is discussing how it can be more socially responsible. What does social responsibility entail? a) the obligations a company has toward the people and groups affected by its activities b) the ways a company can support its employees over and above other stakeholders c) avoiding illegal activities that will hurt the company's reputation d) including the community and other stakeholders in every decision that is made e) choosing when to put the company first and when to allow others to also benefit

a

José is the manager of Sandy's Candy, a popular confectioner in Illinois. He is in charge of outlining future organizational goals to employees at company meetings and emphasizing the ethical guidelines that employees are expected to follow at work. According to Mintzberg, he is performing the role of a a) figurehead. b) negotiator. c) monitor. d) liaison. e) resource allocator.

a

José is the manager of Sandy's Candy, a popular confectioner in Illinois. He is in charge of outlining future organizational goals to employees at company meetings and emphasizing the ethical guidelines that employees are expected to follow at work. According to Mintzberg, he is performing the role of a: a) figurehead. b) negotiator. c) monitor. d) liaison. e) resource allocator.

a

Madelyn informs employees about changes taking place in the external and internal environments that affect the sales of the company's products. She explains how the changes will also affect them and the organization. According to Mintzberg, she is playing the role of a(n): a) entrepreneur. b) disseminator. c) disturbance handler. d) monitor. e) liaison.

b

Planning in an organization involves: a) establishing task relationships that allow people to work together. b) developing strategies for how to achieve high performance. c) motivating individuals to achieve organizational goals. d) establishing accurate measuring and monitoring systems. e) measuring how well the organization has achieved its goals.

b

The general ability to understand, alter, lead, and control the behavior of other workers is a _______ skill. a) conceptual b) human c) technical d) structural e) diagnostic

b

To increase effectiveness, middle managers: a) suggest ways to use resources to improve customer service. b) evaluate whether the organization's goals are appropriate. c) suggest ways to use resources to improve production. d) suggest ways use resources to cut costs. e) evaluate the performance of all departments.

b

What is a consequence of restructuring? a) increase in the size of departments b) loss of jobs c) increase in hierarchical levels d) increase in customer satisfaction e) improvement in morale of employees

b

A consequence of empowerment is a(n): a) decrease in number of managers. b) decrease in effectiveness. c) increase in performance. d) decrease in performance. e) increase in turnover.

c

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a: a) disseminator. b) figurehead. c) monitor. d) spokesperson. e) negotiator.

c

Margene is the product manager at Fashions Ltd., a company that designs and manufactures clothes and fashion accessories. Noticing the rising popularity of rhinestone jewelry and the fact that only a handful of stores actually stocked it, she decides to take advantage of the latent demand in the market. Margene knows that she is taking a risk by committing organizational resources to pursuing this idea, but she is confident about the merit of her decision. In deciding the allocation of resources for attaining her goals, which managerial task is Margene performing? a) leading b) organizing c) planning d) restructuring e) controlling

c

Middle managers are: a) often called supervisors. b) responsible for daily supervision of the nonmanagerial employees. c) expected to make specific decisions about the production of goods and services. d) responsible for the performance of all departments. e) trained to establish long-term organizational goals.

c

_______ measures the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals. a) Efficiency b) Task management c) Effectiveness d) Diversification e) Differentiation

c

The public relations manager of an oil company explained what the company intended to do to tackle the threat to marine life caused by an oil spill when one of its tankers crashed. According to Mintzberg, the public relations manager is playing the role of a: a) liaison. b) figurehead. c) leader. d) disseminator. e) spokesperson.

e