Chapter 1

Which of the below is the key term that defines the confirmation or validation of an event or object?

A fact is the confirmation or validation of an event or object.

The department within a company that records, measures, and reports monetary transactions is called _______________.

Accounting

Which of the following is considered information?

Best-selling item by month is information.

Business intelligence is information collected from multiple sources. Which of the following provides an example of a source that would be included in business intelligence?

Business Intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

How are the majority of companies today typically organized?

Companies today are typically organized by departments or functional areas.

Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of a piece of data Cheryl would be using to successfully perform her job?

Data are raw facts that describe the characteristics of an event or object. Data for Cheryl would include 'Craig Newmark customer number is 15467'

How does the text recommend that a company operate if it wants to be successful in the information age?

For companies to operate as a whole and be successful in our current business environment, they must operate interdependently between departments.

Which of the following represents the department that maintains policies, plans, and procedures for the effective management of employees?

Human resources maintains policies, plans, and procedures for the effective management of employees.

MIS is a business function. Which of the following does MIS perform to help aid the company in decision making and problem solving?

MIS is a business function, which moves information about people, products, and processes across the company to facilitate decision making and problem solving.

Greg works for Geneva Steel Corporation. Greg's duties include managing the overall processes for the company and transforming the steel resources into goods. Which department would Greg most likely work in?

Operations management manages the process of converting or transforming resources into goods or services.

Which of the following provides an accurate definition of systems thinking?

Systems thinking is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs, while continuously gathering feedback on each part.

An overview of systems thinking includes input, process, output, and feedback

True Statement

The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer

True Statement

Three key resources - people, information, and information technology (in that order of priority) - are inextricably linked. If one fails, they all fail

True Statement

What is the name of a company's internal MIS department?

Typical organizations have an internal MIS department, often called Information Technology (IT), Information Systems (IS), or Management Information Systems (MIS).