chapter 11 project management

Individual rewards for outstanding work would NOT include

Letters of commendation. Public recognition. Desirable job assignments. Judiciously making exceptions to the rules. Correct Response All of these are examples of individual rewards for outstanding work.

Which of the following would be an appropriate situation to require facilitating group decision making?

When strong group commitment is needed to decide methods to reduce project scope

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project?

adjourning

Which of the following would be considered the MOST effective project reward?

all expenses paid trip for members and their family

Every project has the same potential to evolve into a high-performance team.

false

Going native is the ability that some project teams have to bypass the normal policies and procedures that everyone in the organization is supposed to follow.

false

When facilitating group decision making, a project manager should identify a problem in terms of its alternate solutions so that team members can more easily reach a decision on how to solve the problem.

false

During which stage of team development do team members establish ground rules and try to find out what behaviors are acceptable and what performance expectations are?

forming

Which of the following is commonly associated with high-performing project teams?

mistakes are viewed as opportunities of learning

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

report progress to top management

During the delivery phase of a project's life cycle, the most significant source of conflict is

schedules

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

team members are selected by their managers

The essence of positive synergy can be found in the phrase

the whole is greater than the sum of the parts

Conflict is inevitable and can be a desirable part of project work.

true

Most project managers advocate the use of group rewards rather than individual rewards.

true

One important factor that a project manager must acknowledge when recruiting project members is the management structure being used to complete the project.

true

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.

true

The first team meeting sets the tone for how the team will work together.

true

The project manager must quickly establish operational ground rules for how the team will work together. These include planning, tracking, managing change, and relationship decisions. Which of the following is an example of a planning decision?

what are the specific roles and responsibilities of the participants

Researchers have found that high-performance teams have norms for team interaction. Which of the following is NOT one of those norms?

when a decision has to be made everyone should agree before moving forward