Chapter 11 Quiz

"Pitch" and "volume" are synonyms for how loudly you speak. a. True b. False

b. False

"Delivery" refers to how a message is communicated nonverbally through your voice and body. a. True b. False

a. True

"Nonverbal immediacy" refers to conveying the message, through effective use of facial expressions, that you are personable and likeable. a. True b. False

a. True

One important rule about using presentational aids is to share a presentational aid only when talking about it. a. True b. False

a. True

All of the following statements about effective delivery are true EXCEPT for a. effective delivery uses a lot of footnotes. b. effective delivery is animated. c. effective delivery sounds natural and spontaneous. d. effective delivery is conversational.

a. effective delivery uses a lot of footnotes.

When speaking in front of a camera, a. use your voice and body in ways that are intelligible, conversational, animated, and poised, just as you would if the camera were someone in the room with you. b. limit your speech to no more than five minutes to avoid boring your audience. c. try to ignore the camera as much as possible. d. avoid using presentational aids since those who only have audio access or who view them on a small smartphone screen won't understand the information on them.

a. use your voice and body in ways that are intelligible, conversational, animated, and poised, just as you would if the camera were someone in the room with you.

Effective delivery is conversational, meaning a. your audience perceives you as talking with them. b. your audience feels soothed by your soft, monotone voice. c. your audience perceives you as performing in front of them. d. your audience perceives you as reading to them.

a. your audience perceives you as talking with them.

"Responding to audience feedback" refers to making sure the audience likes you. a. True b. False

b. False

A speaker's appearance is unimportant because the audience will be focusing on the content of the speech. a. True b. False

b. False

Speaking notes should include a complete outline of your speech. a. True b. False

b. False

You should always deliver your speech exactly how you practiced it. a. True b. False

b. False

During her speech, Amie noticed confused expressions on the faces of several listeners, so she decided to explain her point in a different way. Amie was a. avoiding the use of alternative developmental material. b. aware of and responding to audience feedback. c. adapting to an anticipated audience reaction. d. correcting a mistake.

b. aware of and responding to audience feedback.

To be intelligible means to be a. smart. b. understandable. c. enthusiastic. d. talented. Hide Feedba

b. understandable.

Rather than focusing on your notes, you should look at your audience at least _____% of the time. a. 50 b. 100 c. 90 d. 20

c. 90

All of the following should be included in your speaking notes EXCEPT for a. information about exactly where you plan to share presentational aids. b. delivery cues. c. a complete list of references used. d. details that must be cited exactly.

c. a complete list of references used.

People who move to Boston are often amused when they hear the city pronounced "Bawwston," or when they hear the word "car" pronounced "cah." These are examples of a. jargon. b. speech rate. c. accent. d. volume.

c. accent.

Internet accessibility makes it possible to speak publicly to multiple audiences across the country and around the world. To adapt your delivery for virtual audiences, you should a. tell a lot of jokes to keep people interested. b. read from your notes to ensure that you don't make mistakes or leave out important information. c. consider not just those who are informed about the topic, but also those who may not be informed, may be apathetic, and may even be hostile toward it. d. use music videos to "spice up" your presentation.

c. consider not just those who are informed about the topic, but also those who may not be informed, may be apathetic, and may even be hostile toward it.

Which type of speech is delivered with only seconds or minutes of advance notice? a. extemporaneous. b. manuscript. c. impromptu. d. scripted.

c. impromptu.

If an audience member asks a question you don't know the answer to, you should a. ask if anyone else in the audience knows the answer. b. ignore the question. c. make up an answer to avoid appearing ignorant. d. admit that you don't know the answer, offer to follow up later, then move on.

d. admit that you don't know the answer, offer to follow up later, then move on.

Television news anchors are usually good at achieving conversational style with this type of speech: a. impromptu. b. extemporaneous. c. manuscript. d. scripted.

d. scripted.