Chapter #12

Future HR needs are determined by the organization's current level of production and the popularity of its products.

False

Assessment centers are best used to select ________.

Individuals for management positions

Downsizing is the planned elimination of ________ in an organization.

Jobs

Terrence worked closely with the new hire, showing him repeatedly how to do the job, pairing him with a job coach, sending him to classes, etc., but it wasn't enough. In addition to the costs of this training, what other costs are involved in this situation?

Lost profits from the employee's incompetence

After 75 years in business, ABC Corp. has decided it is time to overhaul its compensation system. What advice would you offer its HR manager?

Make it more flexible and reduce the number of pay levels

Tim is a candidate for an automotive mechanic's position. He is asked to deconstruct and reconstruct part of an engine motor to demonstrate his skill. This is an example of a(n) ________.

Performance-simulation test

Turnover is high among new hires at Stewart's company. At one exit interview, Stewart asked the departing new hire why she was leaving so soon. Which one of the following statements is the most likely response?

The higher level employees repeatedly overemphasize the company's positive points while interviewing candidates.

Which one of the following is true of written tests as a selection tool?

They are relatively good predictors for supervisory positions

Affirmative action programs help ensure that decisions and practices enhance the employment, upgrading, and retention of members from protected groups such as minorities and females.

True

Employers are changing from traditional to defined contribution plans as a cost-cutting measure.

True

The burden is on managers to prove that the selection devices they use are a valid predictor of job performance.

True

Title VII of the Civil Rights Act requires that employment tests be job-related and consistent with business necessity.

True

In Germany, ________ are groups of nominated or elected employees who must be consulted when management makes decisions involving personnel.

Work councils

________ involves predicting which applicants will be successful if hired.

Selection

Companies can legally take disciplinary action against an employee who complains of a hostile work environment.

False

In which one of the following decruitment methods does an organization refrain from filling the openings created by voluntary resignations or normal retirements of its employees?

Attrition

The top management of the company asks Earl to make use of a rating scale that will rate the employees' actual job behaviors. The managers are asking Steve to use a ________.

Behaviorally anchored rating scale

If human resource planning shows a surplus of employees, management can reduce the organization's workforce through ________.

Decruitment

Larry is in charge of recruitment for entry-level positions at Merlin Infosystems. He believes that job interviews should include a realistic job preview. Which one of the following is Larry likely to do during job interviews?

Tel the employee about possible overtime

The final three activities of the human resource management process ensure ________.

That the organization retains competent and high-performing employees