Chapter 12

Which one of the following does NOT belong in the "1-2-3" strategic model for using influencing skills? a. Follow an appropriate treatment plan and structure the session. b. Listen to the client and be sure you understand where he or she is coming from and whether they know what to expect. c. Select a relevant influencing strategy, keep it brief, and time it appropriately to meet client needs. d. Observe the client response to your intervention. Check-out its usefulness.

a. Follow an appropriate treatment plan and structure the session.

"Tell me more about the conflict you had with your friend..." is an interviewer statement you would MOST LIKELY hear in which of the five dimensions of self-disclosure? a. Listen b. Self-reference c. Share and describe your thoughts, feelings, or behaviors d. Appropriate immediacy and tense

a. Listen

Which of the following is an expected result from interviewer use of self-disclosure? a. The client may reveal more personal detail, create trust and establish a more equal relationship. b. The client will learn more about the interviewer and develop a better relationship. c. The client will resolve an old issue and focus on a new problem. d. The client may recognize the power of the interviewer and profit more from his or her guidance.

a. The client may reveal more personal detail, create trust and establish a more equal relationship.

Which one of the following is NOT an accurate part of the process of providing good feedback? a. The interviewer is in charge of the feedback. b. Focus on something the client can do something about. c. Feedback should be concrete, specific, and lean. d. Keep your comments nonjudgmental and interactive.

a. The interviewer is in charge of the feedback.

According to the authors, the most effective self-disclosures, generally, are: a. in the present tense. b. in the past tense. c. in the future tense. d. intense.

a. in the present tense.

"I think you're doing that just because you want attention." This is an example of ____________. a. interpretation b. logical consequences c. self-disclosure d. feedback

a. interpretation

The "1-2-3" pattern of using influencing skills is best described by which of the following? a. Ask the client, behave in an intentional way, be congruent in your actions b. Attend to the client in order to understand, use the influencing skill, check-out the consequences of your intervention c. Understand the antecedent, check the resultant behavior, influence d. Ask questions to obtain data, reflect feelings to understand, check-out the accuracy of your skill usage

b. Attend to the client in order to understand, use the influencing skill, check-out the consequences of your intervention

"You tried to stand up for your rights in the garage and that was a start." What kind of feedback is this? a. Vague, judgmental, negative feedback b. Concrete nonjudgmental, positive feedback c. Corrective feedback d. None of the above

b. Concrete nonjudgmental, positive feedback

What do biofeedback instruments measure? a. Cognitive functions b. Feeling functions c. Physiological functions d. Your thoughts

b. Feeling functions

"My thoughts about your disclosure..." is an opening of an interviewer statement you would MOST LIKELY hear in which of the five dimensions of self-disclosure? a. Listen b. Self-reference c. Share and describe your thoughts, feelings, or behaviors d. Appropriate immediacy and tense

b. Self-reference

Neurofeedback is also known as: a. neuropsychology. b. biofeedback for the brain. c. low voltage ECT. d. feedback.

b. biofeedback for the brain.

Following the general rule of avoiding surprises and letting the client know what is going to happen in the session is an important ________ and builds comfort and trust. a. agenda item b. disclosure c. rule d. goal

b. disclosure

According to the authors, feedback is least effective when: a. it deals with one or two things at a time. b. it is general rather than specific. c. it is a check to ensure clear communication. d. it is asked for by the recipient.

b. it is general rather than specific.

Interviewer interpretation may provide the client with a new frame of reference. Which of the following is MOST LIKELY an interpretation? a. "You're upset and troubled." b. "Sounds like you want some help right now." c. "Sounds like your fear of rejection led you to seek rejection from your wife." d. None of the above.

c. "Sounds like your fear of rejection led you to seek rejection from your wife."

Which one of the following does NOT belong in the five dimensions of self-disclosure? a. Listen b. Use "I" statements c. Call the client by name d. Share / describe your thoughts feelings or behaviors briefly

c. Call the client by name

"Your effort was in the right direction. You can do even more if we set up an assertiveness training session for you." What kind of feedback is this statement? a. Vague, judgmental, negative feedback b. Concrete nonjudgmental, positive feedback c. Corrective feedback d. None of the above

c. Corrective feedback

Which of the following is CORRECT regarding self-disclosure? a. Use extensive self-disclosures to ensure clients understand your communication b. Include as many ideas as possible to effectively help the client c. Return the focus to the client as quickly as appropriate d. All of the above

c. Return the focus to the client as quickly as appropriate

. Self-disclosure or making self-talk relevant to the client includes all EXCEPT which of the following dimensions? a. Self-disclosure must be genuine in relation to the client. b. Self-disclosure should be timely and not interrupt the client's point of view. c. Self-disclosure is effective in maintaining a client focus in the interview. d. Self-disclosure is most powerful when made in the present tense.

c. Self-disclosure is effective in maintaining a client focus in the interview.

"I also grew up in an alcoholic family and understand some of the confusion you feel..." is an interviewer statement you would MOST LIKELY hear in which of the five dimensions of selfdisclosure? a. Listen b. Use "I" statements c. Share and describe your thoughts, feelings, or behaviors d. Appropriate immediacy and tense

c. Share and describe your thoughts, feelings, or behaviors

"I'd feel more comfortable if I weren't the center of attention." This is an example of: a. interpretation. b. logical consequences. c. self-disclosure. d. feedback.

c. self-disclosure.

"I'm really feeling bad right now." This is an example of: a. interpretation. b. logical consequences. c. self-disclosure. d. feedback

c. self-disclosure.

Which of the following is an element of appropriate interviewer self-disclosure? a. Related past personal life experience of the interviewer b. Interviewer observations, opinions, or feelings toward the client c. Begins with an "I" statement d. All of the above

d. All of the above

"Right now I feel...," is the opening of an interviewer statement you would MOST LIKELY hear in which of the five dimensions of self-disclosure? a. Listen b. Self-reference c. Share and describe your thoughts, feelings, or behaviors d. Appropriate immediacy and tense

d. Appropriate immediacy and tense

When you are multiculturally different from your client, which of the following is TRUE regarding appropriate self-disclosure? a. Multicultural differences are fairly obvious and can be disclosed spontaneously. b. Frequent practice of the microskills and experience will make self-disclosure a natural part of your interviewing style. c. Self-disclosure must include every aspect of your experience that the client needs to hear. d. The frank disclosure of differences helps establish rapport and may be essential to building a trust relationship.

d. The frank disclosure of differences helps establish rapport and may be essential to building a trust relationship.

Interviewer self-disclosure can generate client talk and create additional trust, but caution must be observed because _____________. a. clients' rights may be abused if self-disclosure is used too early b. counseling and interviewing can operate successfully without self-disclosure c. not everyone agrees that self-disclosure is a wise skill to include among counselor techniques d. all of the above

d. all of the above

When feedback is negative it is most effective if: a. the person can do something about the situation. b. it is delivered in a nonjudgmental tone of voice. c. it includes emphasis on strengths. d. all of the above.

d. all of the above.

Research shows that clients of counselors who self-disclose: a. have low trust in their counselors and frequently drop out of treatment. b. like their counselors, but report higher levels of symptom distress. c. like their counselors more and report lower levels of symptom distress. d. have higher levels of symptom distress and frequently drop out of treatment

d. have higher levels of symptom distress and frequently drop out of treatment

Feedback is least effective: a. as a check to ensure clear communication. b. when it deals with more than two things at a time. c. when it is asked for by the recipient. d. when it is general rather specific.

d. when it is general rather specific.