Chapter 12

43) ________ provides software tools to automate development methodologies and reduce the amount of repetitive work in systems development. A) CASE B) CAD C) JAD D) RAD

A) CASE

35) The process of creating workable information systems in a very short period of time is called: A) RAD. B) JAD. C) prototyping. D) end-user development.

A) RAD

55) A(n) ________ is a detailed list of questions submitted to external vendors to determine how well they meet the organization's specific requirements. A) RFP (Request for proposals) B) RFQ (request for quotations) C) RAD (rapid application development) D) JAD (Joint application development)

A) RFP (request for proposals)

17) Order the following steps in the systems development lifecycle in the correct sequence. A) Systems analysis, systems design, programming, testing, conversion, production and maintenance B) Systems analysis, systems design, programming, conversion, testing, production and maintenance C) Systems design, systems analysis, programming, conversion, production and maintenance, and testing D) Systems design, systems analysis, programming, testing, conversion, production and maintenance

A) Systems analysis, systems design, programming, testing, conversion, production and maintenance

50) Users prefer systems that: A) are oriented to facilitating organizational tasks and solving business problems. B) work with existing DBMS. C) are able to provide optimum hardware and software efficiency. D) are capable of storing much more data than they need.

A) are orientated to facilitating organizational tasks and solving business problems

33) If an organization's requirements conflict with the software package chosen and the package cannot be customized, the organization should: A) change its procedures. B) outsource the development of the system. C) redesign the RFP. D) change the evaluation process.

A) change its procedures

40) An entire information system is broken down into its main subsystems by using: A) high-level data flow diagrams. B) low-level data flow diagrams. C) process specifications. D) structured diagrams.

A) high-level data flow diagrams

32) Of the following, which is the most important reason for creating a mobile version of a business's Web site? A) Mobile devices provide access from anywhere. B) Mobile devices use touch interfaces. C) Mobile devices use lower bandwidth. D) Mobile devices use different platforms.

A) mobile devices provide access from anywhere

45) A PERT chart: A) portrays a project as a network diagram consisting of numbered nodes that represent tasks. B) is used to evaluate project risk and time. C) displays a horizontal bar for each project task. D) tracks progress of, and modifications to, project tasks.

A) portrays a project as a network diagram consisting of numbered nodes that represent tasks

34) "Hidden costs," such as ________ costs, can easily undercut anticipated benefits from outsourcing. A) vendor selection B) hardware C) software D) employee salary

A) vendor selection

36) This type of systems development is characterized by significantly speeding the generation of information requirements and involving users at an intense level in the systems design. A) RAD B) JAD C) Prototyping D) End-user development

B) JAD

30) As a technical project manager you have decided to propose implementing a prototyping methodology for a small Web-based design project. What is the order of steps you will follow in this project? A) Develop the prototype, use the prototype, revise and enhance the prototype. B) Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype. C) Define the requirements, develop solutions, select the best prototype, and implement the prototype. D) Define the requirements, develop the prototype, revise and enhance the prototype.

B) identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype

51) Which of the following tools may help identify risk areas associated with employee acceptance of a new information system? A) Formal planning software B) Organizational impact analysis C) System prototype D) Feasibility study

B) organizational impact

26) In a direct cutover conversion strategy, the new system: A) is tested by an outsourced company. B) replaces the old one at an appointed time. C) and the old are run together. D) is introduced in stages.

B) replaces the old one at an appointed time

18) Which process develops a detailed description of the functions that a new information system must perform? A) Feasibility study B) Requirements analysis C) Systems design D) Test plan development

B) requirements analysis

42) Which of the following is a technique used to create Web sites that will conform to the screen resolution of the user? A) Native design B) Responsive design C) End-user design D) Multi-platform design

B) responsive design

20) Systems design: A) identifies the system's information requirements. B) specifies how the new system will fulfill the information requirements. C) identifies alternate solutions for solving the problem. D) defines the problem and specifies its causes.

B) specifies how the new system will fulfill the information requirements

23) System testing: A) includes all the preparations for the series of tests to be performed on the system. B) tests the functioning of the system as a whole. C) tests each program separately. D) provides the final certification that the system is ready to be used in a production setting.

B) tests the functioning of the system as a whole

46) Which process is used to develop risk profiles for a firm's information system projects and assets? A) Information systems plan B) Scoring model C) Portfolio analysis D) Feasibility study

C) Portfolio analysis

44) ________ refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints. A) Systems analysis B) Systems design C) Project management D) Project implementation

C) Project management

25) In a parallel conversion strategy, the new system: A) is tested by an outsourced company. B) replaces the old one at an appointed time. C) and the old are run together. D) is introduced in stages.

C) and the old are run together

47) You have been hired by a pharmaceutical company to evaluate its portfolio of systems and IT projects. Which types of projects would be best avoided? A) Any high-risk projects B) Any low-benefit projects C) High-risk, low-benefit projects D) None - any project might be beneficial

C) high-risk, low-benefit projects

27) Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed: A) compliance. B) production. C) maintenance. D) acceptance.

C) maintenance

41) Object-oriented development could potentially reduce the time and cost of writing software because: A) object-oriented programming requires less training. B) iterative prototyping is not required. C) objects are reusable. D) a single user interface object can be used for the entire application.

C) objects are reusable

48) You would expect to find all of the following in an information systems plan except: A) key business processes. B) budget requirements. C) portfolio analysis. D) milestones and planning.

C) portfolio analysis

22) Unit testing: A) includes all the preparations for the series of tests to be performed on the system. B) tests the functioning of the system as a whole. C) tests each individual program separately. D) provides the final certification that the system is ready to be used in a production setting.

C) tests each individual program seperately

49) The project risk will rise if the project team and the IS staff lack: A) RAD experience. B) web services. C) the required technical expertise. D) CASE tools.

C) the required technical expertise

37) The term structured, when discussing structured development methodologies, refers to the fact that: A) the finished software is highly documented. B) the development process is highly documented. C) the techniques are step by step, with each step building on the previous one. D) a defined hierarchy of objects and classes are used to structure the programming.

C) the techniques are step by step, with each step building on the previous one

53) Which of the following Web development languages is used for mobile applications because it supports cross-platform mobile applications? A) Java B) Javascript C) XML D) HTML5

D) HTML5

29) In the traditional systems development lifecycle, end users: A) are important and ongoing members of the team from the original analysis phase through maintenance. B) are important only in the testing phases. C) have no input. D) are limited to providing information requirements and reviewing the technical staff's work.

D) are limited to providing information requirements and reviewing the technical staff's work

21) Transferring data from a legacy system to the new system would be defined by which system design specification category? A) Input B) Database C) Manual procedures D) Conversion

D) conversion

38) The primary tool for representing a system's component processes and the flow of data between them is the: A) data dictionary. B) process specifications diagram. C) user documentation. D) data flow diagram.

D) data flow diagram

24) Acceptance testing: A) includes all the preparations for the trials. B) tests the functioning of the system as a whole. C) tests each program separately. D) provides the final certification that the system is ready to be used in a production setting.

D) provides the final certification that the system is ready to be used in a production setting

31) When systems are created rapidly, without a formal development methodology: A) end users can take over the work of IT specialists. B) the organization quickly outgrows the new system. C) hardware, software, and quality standards are less important. D) testing and documentation may be inadequate.

D) testing and documentation may be inadequate

28) The oldest method for building information systems is: A) component-based development. B) prototyping. C) object-oriented development. D) the systems development lifecycle.

D) the systems development lifecycle

19) The entire system-building effort should be driven by: A) organizational change. B) feasibility studies. C) data. D) user information requirements.

D) user information requirements

14) User concerns and designer concerns are usually the same at the beginning of the project.

FALSE

15) Scope describes the full length of time required to complete a project.

FALSE

2) Documentation reveals how well the system has met its original objectives.

FALSE

4) Failure to address properly the organizational changes surrounding the introduction of a new system can cause the demise of an otherwise good system.

FALSE

54) A prototype is the final working version of an information system.

FALSE

57) Ergonomics is the interaction of people and machines in the work environment, including the design of jobs and legal issues.

FALSE

1) A native app is one that is designed to run on a specific platform.

TRUE

10) Object-oriented development is more iterative and incremental than traditional structured development.

TRUE

11) Businesses can use component-based development to create their e-commerce applications.

TRUE

12) CASE tools facilitate the creation of clear documentation and the coordination of team development efforts.

TRUE

13) An information systems plan shows how specific information systems fit into a company's overall business plan and business strategy.

TRUE

16) Successful implementation of an information system requires the participation of end users in the project.

TRUE

3) A new information system is not considered in production until conversion is complete.

TRUE

5) Gantt and PERT charts are two common formal planning tools for project management.

TRUE

52) A test plan includes all the preparations for the series of tests to be performed on the system.

TRUE

56) PaaS are online development environments that enable developers to quickly write customer- or employee-facing Web applications.

TRUE

6) Prototyping is more iterative than the conventional lifecycle.

TRUE

7) One problem with prototyping is that the systems constructed thereby may not be able to handle large quantities of data in a production environment.

TRUE

8) End-user-developed systems can be completed more rapidly than those developed through the conventional programming tools.

TRUE

9) Intangible benefits of an information system are those that cannot be easily quantified.

TRUE