Chapter 13 communicating effectively

______ is the level of fear or anxiety associated with either real or anticipated communication with others.

Communication apprehension

state CA

Communication apprehension based on the particular context for the speaking occasion.

______ refers to the idea of being able to balance the delivery needs of all types of audiences, including future audiences.

Convergence

photographs

Enhance a presentation by showing images that are better seen than described. Effectively create interest for the audience, clarify complex information, or establish emotional moods.

______ are types of presentation aids that can be used for meetings where brainstorming occurs but should never be used in actual presentations.

Flip charts

______ are types of presentation aids that audiences can "take away" from a speech.

Handouts

models and objects

Illustrate concepts and ideas. They represent actual "things" and complex processes. Models are useful if you need to show a three-dimensional representation or something on a small scale. They help draw the audience into the presentation.

multimedia presentational aids

Objects and technology that reinforce your message, create emotion, or add new information using a variety of senses in a presentation

Screencast presentation

Occurs when a computer screen is recorded and shown in some format.

______ are types of presentation aids that require a clear film that can be printed on and projected onto a screen.

Overhead transparencies

______ presentations occur when the actions on a computer screen are recorded and shown in some format, such as putting slides on a screen and narrating the contents of the slides.

Screencast

attire

The clothing/dress chosen for a presentation

trait CA

The communication apprehension we possess in general on a daily basis across many different contexts.

Which of the following statements is true about group presentations?

Transitions between speakers need to be well planned out.

bar graph

Uses vertical or horizontal bars to represent a certain quantity. Especially effective at demonstrating relative amounts (greater and lesser) and differences between groups.

What is the relationship between attire and effective delivery?

Your clothing shouldn't appear dated, especially if the speech is filmed.

pie graph

a circle graph divided into sections illustrating frequencies or proportions. A good way to show the relative size of what is being depicted.

telepresence robot

a robot that allows the user to move it around the room and also uses video conference technology to speak, see, and hear

memorized presentation

a speech given from memory without the use of notes

extemporaneous presentation

a speech in which the speaker carefully prepares notes and an outline, and has thoroughly practiced

impromptu presentation

a speech in which the speaker has little or no preparation time

manuscript presentation

a speech that is read from a script word for word

mediated presentation

a speech that uses either manuscript, memorized, impromptu, or extemporaneous delivery but is viewed using some technological component

Handouts should ______.

add new information or summarize main ideas

Communication apprehension (CA)

an individual's level of fear or anxiety associated with either real or anticipated communication with another person or persons

The fear, nervousness, or anxiety that someone feels about giving a speech is called communication ______.

apprehension

Liam looks at the entire audience during his speech. When he notices someone nodding in agreement, he engages with them more fully. Which method is Liam using to help reduce his CA?

connecting with your audience

group presentations

consist of one speech with several people doing various parts

TRUE/FALSE: Audio and visual clips should only be used in a presentation that you know will be recorded and uploaded online.

false

TRUE/FALSE: Drinking lots of energy drinks or caffeine to keep your energy up is an effective way to reduce communication apprehension.

false

TRUE/FALSE: Multimedia presentational aids can entertain audiences more than other types of visual aids.

false

TRUE/FALSE: Multimedia presentational aids should be passed out before the presentation begins.

false

TRUE/FALSE: The anxiety a person has related to actual communication with others is harder to manage than the anxiety one feels about anticipated communication with others.

false

______ are used to present numerical information quickly and easily within a presentation.

graphs

gestures

hand movements used to emphasize and reinforce your message

text

help remind the audience if key points of your message

systemativ desensitization

in terms of public speaking, the practicing of speaking in front of others as a way to lesson anxiety or fear.

eye contact

looking at your audience in both live and virtual settings.

Which of the following delivery styles carries a greater risk of being disconnected from the audience?

manuscript

Which of the following delivery styles allows for the least amount of spontaneity?

memorized

______ refers to how we use our whole body during a presentation.

movement

Objects that reinforce a message, elicit emotion, or add new information through a variety senses are called ______ presentational aids.

multimedia

Which of the following statements is true regarding the "rule of seven"?

no more than seven words per line

The way we use our bodies to effectively deliver a speech is called ______.

nonverbal behaviors

The way in which we use our voice within a speech involves our ______.

paralinguistic skills

Volume, pitch, and rate are all characteristics of ______.

paralinguistic skills

When practicing your speech, you should be careful to ______.

practice in front of anyone who will listen to you

graphs

presents numerical information

line graph

shows how something changes over time by connecting line points. Effective at demonstrating patterns. They quickly summarize stability, change, increases, or decreases.

A robot that allows a user to move around during a mediated presentation so the audience can see him or her in multiple locations is called a ______ robot.

telepresence

Words that help remind the audience about your main ideas are a type of presentational aid called ______.

text

______ is/are the most commonly used form of presentational aid.

text

the types of presentational aid

text, graphics, models and objects, photographs, and audio and video clips

audio and video clips

the aid the message that is being given.

pitch

the amount of vocal inflections (highest or lowness in persons voice.

volume

the level and variety of loudness of a voice

fluency

the smoothness of your voice

rate

the spead of your speech

voice fillers

the unnecessary words or phases that create pauses and disrupt the flow in our speech

movement

the use of the body during a presentation

TRUE/FALSE: Effective delivery skills can help to build our speaking confidence.

true

TRUE/FALSE: Gestures are hand movements used to reinforce a speech's message.

true

TRUE/FALSE: Levels of communication anxiety generally increase when there is a significant power difference between the speaker and their audience.

true

TRUE/FALSE: When considering which method of delivery to use for your speech, it is important to take into consideration whether your speech will be recorded and may reach a potential future audience.

true

If you want to lead a brainstorming session at your job, which multimedia presentational aid would work best?

whiteboards