Chapter 13

Which of the following is used by as many as 95% of staffing professionals as a recruiting tool? Employee referrals Company website Social media LinkedIn

LinkedIn LinkedIn dominates the world of job searching and recruiting. In a poll of 1,855 recruiting and staffing professionals, 95 percent said that they used LinkedIn as a recruiting tool. It's truly the place to find and be found, especially for new graduates. It lists well over a million and a half student jobs and internships in addition to millions of full-time jobs. A LinkedIn page tells the working world that you are a professional, and it remains significant even after you obtain a position. While staffing professionals also use employee referrals, social media, and company websites, none of them have the reach and power of LinkedIn.

Why do employers look at a candidate's social media sites such as Facebook, Instagram, and Twitter? To search and keep tabs on candidates To track the candidate's job search in the open market To learn about the candidates 'personal brand'

To search and keep tabs on candidates Employers often scrutinize the online presence of candidates on social media sites—Facebook, Instagram and Twitter in particular—for evidence of applicants' credibility. In fact, one report revealed that nine out of ten recruiters use social media to search, keep tabs on, and vet candidates before the interview. Employers do not track where else the candidate has applied and do not need to check other social media sites to access a LinkedIn profile.

What should you consider when evaluating your qualifications? Check all that apply. How do I measure personal satisfaction? What technology skills do I offer? What skills have I acquired in school, on the job, or through activities? What do I want out of a professional career? Do I communicate well in speech and in writing?

What technology skills do I offer? What skills have I acquired in school, on the job, or through activities? Do I communicate well in speech and in writing? When evaluating your qualifications and considering skills and attributes employers seek, you might ask yourself the following questions: What technology skills do I offer? Do I communicate well in speech and in writing? What skills have I acquired in school, on the job, or through activities?

What can you do to compose an honest and ethical résumé? Avoid inflating your education, grades, or honors. Look for ways to condense your data. Submit your résumé as a plain-text document.

Avoid inflating your education, grades, or honors. Never claim degrees from colleges or universities at which you just attended classes without earning a degree. Also, don't increase your grade point average or claim fictitious honors.

How can you motivate action in the closing of your cover letter? Check all that apply. Ask for the job. Avoid wishy-washy expressions like I hope. Avoid suggesting reader benefits. Supply your phone number and the best times to call you.

Avoid wishy-washy expressions like I hope. Supply your phone number and the best times to call you. Using the expression I hope weakens your closing and suggests lack of confidence. Your cover letter should project confidence and clarity. Be sure to supply your contact information and the best times to call you.

Choose the best cover letter opening for an unsolicited job. I have great interest in your organization and the work you do. Are you in need of a highly qualified public relations executive to enhance your department? Because PublicOrg, Inc. is expanding its public relations department, are you in need of a candidate with ten years of public relations experience in the nonprofit sector? I would welcome the opportunity to enhance and strengthen your public relations department. I would welcome the opportunity to enhance and strengthen your public relations department. Are you needing someone with experience in the nonprofit sector?

Because PublicOrg, Inc. is expanding its public relations department, are you in need of a candidate with ten years of public relations experience in the nonprofit sector? I would welcome the opportunity to enhance and strengthen your public relations department. If you are unsure whether a position actually exists, use a persuasive opening, and demonstrate an interest in and knowledge of the reader's company or organization. Make sure you refer to the job title, and describe how your qualifications could benefit the company or organization.

Choose the best cover letter opening for a solicited job. Because of my education and training, I believe I am qualified for the finance position you advertised. Because of my employment background, I believe I am qualified for the position you advertised on ExactEmployee.com. Because of my finance degree and specialized training, I am confident that I am qualified for the investment officer position you are advertising on ExactEmployee.com.

Because of my finance degree and specialized training, I am confident that I am qualified for the investment officer position you are advertising on ExactEmployee.com. When writing a cover letter for a solicited job, refer to the job title, and describe how your qualifications fit the requirements. Also, mention the exact source of your information.

You are looking over a candidate's résumé for a marketing position in your company. The position requires a strong sense of teamwork. What phrase could you look for that would illustrate this skill? "Proficient in" "Helped provide" "Collaborated with"

Collaborated with Make sure your list of job duties shows what you have to contribute and how you are qualified for the position. Use action verbs to describe your work experience and include verbs that illustrate your ability to work well as part of a team.

Which of the following action verbs would provide a recruiter evidence of creative skills? Clarified Designed Collaborated Translated

Designed Words such of designed, fashioned, illustrated and integrated all indicate creative skills. Words such as translated, collaborated, and clarified indicate skills in communication.

Andrew now has several job search tools developed including social media, résumés, and a LinkedIn profile. However, he feels they are inconsistent and don't tell the same story. What advice can you offer Andrew to create unity within his various approached to the job search? Check all that apply. Develop a tagline Continue to build a powerful online presence Create a blog that explains all his job search efforts. Provide different information on each job search tool Use the same format as he did for the résumé

Develop a tagline Continue to build a powerful online presence A tagline briefly describes what distinguishes you, and once developed can help unify all forms of the job search. A strong and consistent social media presence can do the same, and should incorporate the tagline. Social media sites should be unique and can emphasize different aspects of a candidate. Each site should use a separate format as a résumé format would not work for most social media sites. A blog should be used for an ongoing discussion instead of a one-time explanation of efforts.

What should you consider when evaluating your qualifications? Check all that apply. Do I communicate well in speech and in writing? Do I work well with others? Where do I want to live? Do I learn quickly? Do I prefer administrative roles?

Do I communicate well in speech and in writing? Do I work well with others? Do I learn quickly? When evaluating your qualifications and considering skills and attributes employers seek, you might ask yourself the following questions: Do I work well with others? Do I learn quickly? Do I communicate well in speech and in writing? Personal preferences might be different than your qualifications and may not be applicable the demands of the position.

What should you consider when identifying your interests? Is there a career center at my school? Do I enjoy working with people, data, or things? Will a recruiter access my résumé on this online job site?

Do I enjoy working with people, data, or things? When searching for a job, start by analyzing yourself and your needs. Identify your interests and goals, and assess your qualifications. Based on your interests and goals, you can begin to explore career opportunities and develop a job-search strategy.

What can you do to polish your résumé? Check all that apply. List your reasons for leaving previous jobs. Include a photograph. Eliminate wordiness. Study other résumés for formatting ideas. Consolidate headings.

Eliminate wordiness. Study other résumés for formatting ideas. Consolidate headings. As you are revising, look for ways you can improve your résumé. Consider consolidating your headings to produce a clean, professional-looking document. Look at other résumés for formatting ideas and edit your résumé to eliminate wordiness.

When composing a career objective, what words should you omit? Proven communication Entry-level Interpersonal skills

Entry Level Be careful that your career objective doesn't downplay your talents. Using the term entry-level may emphasize lack of experience.

You are entering a new field of employment. What résumé format should you use? Functional Chronological

Functional A functional résumé format is the best choice if you are entering a new field of employment because it focuses on skills rather than past employment.

Choose the best statement for the body of a cover letter . I presented marketing techniques, produced a final marketing portfolio, and wrote biweekly research papers. I have honed my communication skills through many presentations, papers, and final projects. Giving numerous classroom presentations on marketing techniques and writing biweekly research papers have sharpened my oral and written communication skills.

Giving numerous classroom presentations on marketing techniques and writing biweekly research papers have sharpened my oral and written communication skills. Use the body of your letter to promote your qualifications for the position. Explain how your preparation and experience fulfill the stated requirements. Describe your strong points in relation to the needs of the employer, and avoid merely listing courses you took without connecting them to the position and the company's needs.

When evaluating your professional interests, what question should you ask yourself? How well do I know the required software packages? Should I apply online or in person? How important are working environments, colleagues, and job stimulation to me?

How important are working environments, colleagues, and job stimulation to me? When searching for a job, start by analyzing yourself and your needs. Identify your interests and goals, and assess your qualifications. Based on your interests and goals, you can begin to explore career opportunities and develop a job-search strategy.

Janice knows three languages and has attended a special training seminar on specialized Web design. Where should she place this information on her résumé? In the Capabilities and Skills section In the Education section In the Work Experience section

In the Capabilities and Skills section , include any special skill or proficiency you have acquired through training and experience.

Your friend Lorenzo is trying to decide on a career path. He has narrowed down his search to two choices. Before he selects a major, he wants to know more about the two careers and the skills needed for each profession. What advice would you give Lorenzo? Monitor the classified ads. Volunteer at a nonprofit organization. Interview someone in each of your chosen fields.

Interview someone in each of your chosen fields. Suggest that Lorenzo interview someone in each of his chosen fields. People are flattered when asked to describe their careers and will generally provide helpful information on needed skills, future trends, and entry requirements for their profession.

Which of the following is an example of a way to search for jobs on the open job market? Check all that apply. Job boards Referrals Newspapers Personal networking Social networks

Job boards Newspapers The open job market consists of positions that are advertised or listed publicly. Ways to find those jobs include job boards, company websites, niche sites such as accounttemps.com, newspapers, career fairs, and mobile apps. The hidden job market includes referrals, personal networking, work colleagues, social networks, former employers, and alumni groups. All of these are referral based, making them part of the hidden network.

Which of the following would a job seeker use to access the open job market? Jobs posted within an organization Jobs only known about by a few people Jobs that are advertised or listed

Jobs that are advertised or listed The open job market consists of jobs that are advertised or listed. The hidden job market consists of jobs that are never advertised or listed. Some analysts and authors claim that between 50 and 80 percent of all jobs are filled before they even make it to online job boards or advertisements.

Lynee currently holds an entry-level position at a market research firm. She is interested in building her network, learning more about the profession, and possibly finding new job opportunities. What advice would you give Lynee? Use your library. Search the Web. Join a professional organization.

Join a professional organization Suggest that Lynee join a professional organization. As a member of a professional organization, she will meet new people and receive inside information on issues, career news, and jobs.

What strategies can you use to boost the chances of an Applicant Tracking System selecting your résumé? Check all that apply. Focus on general keywords. Use unfamiliar abbreviations. Fudge your qualifications to match the job posting. Load your skills section with nouns that reflect your qualifications. Use variations of job titles.

Load your skills section with nouns that reflect your qualifications. Use variations of job titles. ome methods of improving your résumé's chances with an ATS system are to include specific keywords and phrases culled from the job posting; focus on nouns related to job titles, technical specializations, or certifications; use variations on job titles; and concentrate on filling out the skills section. Do not add a keyword summary because many recruiters find them to be manipulative.

Which of the following are job boards? Check all that apply. Monster Indeed CareerBuilder

Monster Indeed CareerBuilder Job boards are a good jumping-off point for your job search. The best-known job boards are CareerBuilder, Monster, Indeed, and College Grad.

Choose the best statement for the closing of a cover letter. I hope you enjoyed looking over my résumé and cover letter. I know I would be a good choice for this position because of my marketing experience. Please hire me! I can be reached at (435) 456-3289. Hopefully you can see by my résumé and cover letter that my accomplishments and educational background are impressive. I am the one for this job. If you hire me, you won't be sorry! Next week, after you've had a chance to review my résumé, I will call you to discuss the possibility of arranging an interview. My past managerial experience, in addition to my three years of marketing experience, make me a good fit for this position. I would welcome the opportunity to discuss this position with you further. You can reach me by phone at (435) 555-3289, between 8:30 a.m. and 6 p.m., Monday to Thursday.

My past managerial experience, in addition to my three years of marketing experience, make me a good fit for this position. I would welcome the opportunity to discuss this position with you further. You can reach me by phone at (435) 555-3289, between 8:30 a.m. and 6 p.m., Monday to Thursday. Conclude your cover letter by asking confidently for an interview. Suggest reader benefits, or review your strongest points. Avoid asking for the job or appearing presumptuous, and remain sincere and appreciative. Supply your phone number and the best time to reach you. Avoid expressions like I hope. These weaken your closing.

Which of these methods uses person-to-person contacts to find a job? Newspapers Agencies Networking

Networking Job boards, social networks, and mobile technologies have all become indispensable tools in hunting for a job. Surprisingly, however, even in this digital age, the primary routes to hiring continue to be personal networking, referrals, and whom you know.

In addition to personal networking, which of these is the most effective job search method? Referrals Direct approach Newspapers and periodicals

Referral Job boards, social networks, and mobile technologies have all become indispensable tools in hunting for a job. Surprisingly, however, even in this digital age, the primary routes to hiring continue to be personal networking, referrals, and whom you know.

You received a résumé via e-mail for an available marketing position. When you print the résumé, some sections are cut off, some run together, and others are spaced unusually on the page. What formatting suggestion should the job candidate have followed before submitting his or her résumé? Reformat as a plain-text document. Move all text to the right. Reformat for longer lines.

Reformat as a plain-text document. Some employers may expect applicants to submit résumés and cover letters as plain-text documents. Such minimally formatted documents are also widely used for posting to online job boards or for sending by e-mail.

Which of the following will help protect you when posting to online job boards? Only respond to blind job postings Include references Use only sites where you pay to post Set up a separate e-mail account

Set up a separate e-mail account Use reputable, well-known sites and never pay to post your résumé. Don't divulge personal data and use a separate e-mail account. Post privately and keep careful records of where you post. Be sure to remove all posted résumés when your search is over. Don't include references or their contact information and don't respond to blind job postings.

Who will likely have a one-page résumé? Those who have less than ten years of experience Those who are senior-level managers and executives Those who have more than ten years of experience

Those who have less than ten years of experience Make your résumé as long as needed to sell your skills to recruiters and hiring managers. However, you are more likely to have a one-page résumé if you have less than ten years of related experience.

Your résumé's main heading should include appropriate contact information your accomplishments your work e-mail address

appropriate contact information Whether you use a functional or chronological résumé format, include your contact information: complete address, area code, phone number, and professional-looking, personal e-mail address.

Print-based résumés are meant to be scanned by a computer are formatted to maximize readability are used when an electronic submission is required

are formatted to maximize readability Use a word processor to create an attractive format that will ensure maximum readability.

If you are looking for a job online and have a specific employer in mind, the first place to go would be a __________ company's website niche site

company's website A company's website is the first place to go if you have a specific employer in mind. You might find vision and mission statements, a history of the organization, and names of key hiring managers.

_________ offer links to examples of performance, talents, and accomplishments for employers to view once a candidate has been selected. e-portfolios scannable resumes

e-portfolios E-portfolios are a good way to showcase your talents. Because e-portfolios can support multimedia, they highlight your qualifications more thoroughly than print résumés. Some tech-savvy candidates include videos in their e-portfolios.

A summary of qualifications _____________ uses a chronological format ensures that your qualifications are not overlooked shows a gap in your employment history

ensures that your qualifications are not overlooked Including a summary at the top of your résumé makes it easier to read and ensures that your most impressive qualifications are not overlooked.

The education section of your résumé should include _____________ a list of every course you took in all applicable fields major fields of study your capabilities and skills

major fields of study If your education is more noteworthy than your work experience, include it directly after your career objective or summary of qualifications. Make sure to list your major fields of study.

Before you submit your résumé to recruiters, it must be well written, carefully formatted, and scannable saved as a PDF meticulously proofread

meticulously proofread Your résumé should be well written, clearly formatted, and meticulously proofread. You should always send your résumé in the format the potential employer requests. Regardless of the requested submission format, in most cases, you should submit a cover letter with your résumé.

The most successful job candidates use networking to find a job because employers ___________ trust what they know avoid the open job market

trust what hey know More jobs today are found through referrals and person-to-person contacts than through any other method. That's because people trust what they know. Therefore, your goal is to become known to a large network of people, and this means going beyond close friends. The open job market consists of positions that are advertised or publicly listed. Because these openings are available to everyone in the job market, there is much greater competition.