chapter 13 Mgmt

research on equity suggest those who

feel over-rewarded experience little distress over the situation

According to Maslow's physiological needs may be satisfied by

food

in the job characteristics model, whether a perso's job substanially affects other people's work, health or wel- being is referred to as

task

The perception labeled "expectancy" is a result of asking oneself

will my efford lead to high performance?

A caterer accepts a large order for a school function. On the morning of the event, stations are set up to make the 500 sandwiches ordered for that day. Station one has two individuals cutting sandwich buns, station two has four individuals placing the meats and cheeses on the rolls, station three adds condiments and wraps the sandwich. The individual who devised the sandwich-making production plan is operating under a

A job specialization approach

What scenario best demonstrates Steven Kerr's observation "the folly of rewarding A while hoping for B"?

A manager who orders the release of manufactured parts with known defects to meet a deadline in spite of the company's highly advertised quality commitment is rewarded.

job performance is viewed as a function of three factors?

Achievement, powe, and affliation

A Study found that organizationally set diffecul goals were associated with higher levels of____ than goals set by individuals

Anxiety

Hen reinforces follow all examples of positive behavior, you are using a ___ of reinforenement q

Continuos Schedule

Alderfer's growth need correspond to Maslow's

Esteem

Providing promotion opportunities at work, recognizing a person's accomplishments verbally or through more formal reward systems, job titles that communicate to the employee that one achieved high status within the organization are among the ways of satisfying

Esteem needs

providing a reward aftewr a specidied period of time, such as sales bonus once a month is was schedule reinforcment

Fixed Interval

The simple premises of maslows hierachy of needs theory is

Human beings that are hierachially ranked

what techinique gives workers more control over how they perfomr their job?

a job enrichment

How could a firm best satisfy an employee's safety needs?

creare a job security clause in the employment contract

Norene is being considered for a managerial position at a prestigious firm. She completes a Thematic Apperception Test as part of an assessment center exercise for prospective managers. Facilitators will examine the results carefully for their manager choices knowing that individuals high in need for

d. achievement may find it difficult to delegate authority to subordinates.

Marta works on an auto assembly line. Last year she was responsible for welding the upper panel of the wheel well onto the left rear wheel area. This year, she is also responsible for welding all parts of the entire left rear wheel area and checking for quality workmanship. Marta's position underwent a job redesign using

job enlargment

According to acquired needs theory individuals acquire three types of needs as aresult of their life experiences, including

need for power

Maslows theory of moitvation suggest employee needs are

ordered