Chapter 13 Pre-Assessment

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In the context of supply chain integration, relationship integration:

Includes ways in which companies collaborate on activities or projects

_____ is a form of distribution aimed at maximum market coverage

Intensive distribution

____ negotiate with one another, buy and sell products, and facilitate the change of ownership between buyer and seller in the course of moving finished goods from the manufacturer into the hands of the final consumer

Intermediaries

Identify a true statement about the demand management process

It creates customer-focused plans of action prior to actual purchases being made

Which of the following is an advantage of offshoring?

It decreases labor costs incurred by a company

Identify a true statement about supply chain management

It enables supply chain managers to respond quickly to sudden changes in supply or demand

Which of the following is a disadvantage of supply chain globalization?

It exposes companies to risks associated with geopolitical conflict

Which of the following statements is true of a retailer channel?

It is most common when the retailer is large and can buy in large quantities directly from the manufacture

Which of the following best defines the order-to-cash-cycle?

It is the amount of time between order placement and receipt of the customer's payment following order shipment

Which of the following is an advantage of supply chain globalization?

It lowers labor rates and material costs

Which of the following statements is true of three-dimensional printing (3DP)

It will eliminate the need for transportation of finished goods to distribution centers and retailers

Outsourcing enables companies to:

Locate stocks at fewer plants and distribution centers

A _____ is a business structure of interdependent organizations that reaches from the point of production to the consumer and facilitates the downstream physical movement of goods through the supply chain.

Marketing channel

Companies are globalizing their supply chains because:

Of increasing demand for imported products worldwide

Which of the following statements is true of public-private partnerships?

They are critical to the satisfaction of both company and societal interests

Which of the following statements is true of supply chain oriented firms?

They are willing to accept short-term risks on behalf of others

Which of the following statements is true of nontraditional channels?

They help differentiate a firm's product from the competition

Identify a true statement about agile companies

They partner closely with suppliers and service providers to reduce customer wait times for products

Which of the following statements is true of channel members?`

They provide contact efficiency

Which of the following statements is true of retailers?

They provide contact efficiency for consumers

Which of the following statements is true of companies that focus on supply chain management?

They report lower warehousing costs

Marketing channels attain economic of scale:

Through specialization and division labor

A company's supply chain includes all of the companies involved in the upstream and downstream flow of products, services, finances, and information, extending from initial suppliers to the ultimate customer

True

A strategic channel alliance is a cooperative agreement between business firms to use the other's already established distribution channel.

True

Drop and shop programs use convenience to get consumers to recycle products, like batteries or cell phones, during a regular trip to the store

True

Retailers simplify distribution by reducing the number of transactions required by consumers, and by making an assortment of goods available in one location

True

Sustainable supply chain management primarily involves integrating and balancing environmental, social, and economic thinking into all phases of the supply chain management process

True

The marketing channel is the upstream portion of the supply chain that is charged with moving component part or raw materials to the producer

True

Warehouse space is an example of a third-party logistics company product

True

Agents and brokers are wholesaling intermediaries who take title to goods and services they market

False

In a multichannel marketing system, each channel does not hold its own inventory

False

Intensive distribution is a form of distribution that establishes one or a few dealers within a given area.

False

Measurements integration is a competency that enables firms to offer long-lasting distinctive, value-added offerings to those customers who represent the greatest value to the firm or supply chain

False

Nearshoring leads to high costs and increases supply chain risk.

False

Offshoring reduces transportation costs of a company

False

Supply chain management gives assembly line employees total visibility and control of the materials, processes, money, and finished products both inside and outside of the company they work for.

False

The best order fulfillment processes increase order cycle time.

False

Third-party logistics companies sell logistics solutions and physical products

False

____ refers to the elements of the composition and appearance of a product that make it desirable.

Form utility

Which of the following statements is true of multichannel marketing?

Customers are offered information, goods, services, and/or support through one or more synchronized channels

Under the ____ philosophy, functional areas in a company such as marketing sales, or research/development communicate frequently and are synchronized with purchasing manufacturing, and logistics.

Demand-supply integration

Companies that work closely with their suppliers

Encounter problems such as information hoarding and trust issues.

The best order fulfillment processes:

Reduce the time between order and customer receipt

A _____ enables consumers to return products to the retailer or manufacturer in the event of a product defect, or at the end of the product's useful life to the consumer.

Revers channel

The logistical function of intermediaries in marketing channels involves:

Sorting, accumulation, consolidation of products


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