Chapter 13 Quiz

A(n) _____ is an organization's management support system that combines many databases to improve management decision making.

A data warehouse

Collecting data over a period of time and then processing that data all at the same time is called _____ processing.

batch

The idea behind _____ is to take the massive amounts of idle capacity sitting on desktops and in server farms and put it to use performing complex calculations that would otherwise have to be done on very large parallel supercomputers that would cost millions of dollars.

grid computing

A(n) _____ is a service company that buys and maintains software on its servers and distributes it through high-speed networks to subscribers for a set period of time and a predetermined price.

Application Service Provider

Any Houston, Texas, resident, armed with a free Houston Public Library PowerCard, can tap into a suite of office applications to write a resume, maintain a personal calendar, or keep records for a business. The city signed a contract with Internet Access Technologies (IAT) in June 2002 to provide these services. IAT is more than likely an example of a(n):

Application Service Provider

Which of the following is NOT an example of a basic question that departmental managers and IT specialists should ask when planning technology purchases?

Can current employees learn to use new technology?

Ground water is a vital water resource in the Choushui River area of Taiwan. A significantly increased demand for water, resulting from rapid economic development, has led to large scale ground water extraction. Overdraft of ground water has considerably lowered the ground water level, and caused seawater intrusion, land subsidence, and other environmental damage. Sound ground water management thus is essential. Chinese government officials have set up a(n) _____ system that allows it to make water management decisions using interactive computer models based on real-world processes.

Decision support

At the first level of a management support system is a(n) _____ system, which uses summary data collected by the transaction processing system to provide managers with decision-making information.

Information reporting

_____ are internal corporate wide area networks that use Internet technology to link employees in many different locations and with many different types of computers.

Intranets

_____ offer companies a more cost-effective way to link computers than linking terminals to a mainframe computer.

Local Area Networks

A system that collects and stores the company's key data and produces the information needed by managers for analysis, control, and decision making is called a(n):

Management Support System

In a transaction processing system the database can be updated in two ways. They are _____ processing.

batch and on-line

The United States Army retains a history of all equipment acquisition from approval of requirements through funding, authorizing, fielding, and maintenance to equipment retirement. This data would be kept in a(n):

data mart

Maysteel, which makes components for electric utilities, has created a(n) _____ that allows its six plant managers in Wisconsin and Ireland to access customized information about the costs and sales at the other plants. The only people who can access this information are its managers.

enterprise portal

Which type of information system is used only by operational managers?

transaction processing system