Chapter 15 Pre-Test

When speaking to a child​ patient, try​ to: A. avoid crouching down. B. avoid eye contact until the child knows you better. C. speak from a position of authority above the patient. D. get down to the​ child's level.

D. get down to the​ child's level.

Your patient care report​ is: A. of use only in assessing the call itself. B. primarily of interest to the receiving emergency department. C. kept on file for liability reasons only. D. important long after the call.

D. important long after the call.

Which of the following resides at a fixed​ site, such as a dispatch​ center? A. Base station B. Portable radio C. Mobile radio D. Cell phone

A. Base station

When you press the button on the radio to​ talk, you should wait at LEAST how many seconds before speaking to avoid cutting off the first words of your​ transmission? A. One second B. Three seconds C. Seven seconds D. Five seconds

A. One second

When you are attempting to make contact with another ambulance unit using the​ radio, it is necessary to declare the name of which entity​ FIRST? A. The unit you are calling B. The repeater location C. Your unit number D. The base station

A. The unit you are calling

Which of the following statements regarding patient refusal is MOST​ accurate? A. You must document all actions you took to persuade the patient to go to the hospital. B. You must note simply that you left the scene at the​ patient's request. C. You must provide convincing evidence that the patient was mentally incompetent to justify leaving the scene. D. You must note that a secondary assessment was not possible given the​ patient's refusal.

A. You must document all actions you took to persuade the patient to go to the hospital.

To maintain order on the​ airwaves, the​ FCC: A. assigns and licenses radio frequencies. B. decrees the use of a​ single, universal radio frequency. C. allows EMS personnel to use any convenient radio frequency. D. prohibits commercial uses of radio frequencies.

A. assigns and licenses radio frequencies.

In the emergency prehospital care communications​ system, a mobile​ transmitter/receiver: A. is a​ vehicle-based radio that comes in a variety of power ranges. B. serves as a dispatch and coordination area. C. is a device that receives transmissions and rebroadcasts them at a higher power. D. is a portable radio that is useful when you are working at a distance from your vehicle.

A. is a​ vehicle-based radio that comes in a variety of power ranges.

Once you arrive at the hospital with your​ patient, it is important to give the ED staff an oral report. This report should​ include: A. treatment that was given to the patient in route and the​ patient's response to that treatment. B. only new information. It is not necessary to repeat your broadcasted report. C. personal information about the patient that is not pertinent to medical care. D. the​ patient's billing and insurance information.

A. treatment that was given to the patient in route and the​ patient's response to that treatment.

Which of the following is typically included in the patient information section of a prehospital care​ report? A. ​Patient's name,​ address, and phone number B. Description of​ patient's physical appearance and clothing C. ​Patient's physician's name D. ​Patient's primary and secondary contacts

A. ​Patient's name,​ address, and phone number

Which of the following BEST explains why all patient care reports done in the United States are supposed to have the minimum data set​ included? A. It is required for Medicaid and Medicare to provide reimbursement. B. It allows better research and standardization of EMS care. C. It allows the tracking of information to ensure the elderly population is managed correctly. D. It shortens the overall length of the PCR.

B. It allows better research and standardization of EMS care.

Which of the following types of radios is typically used in a​ vehicle? A. Base B. Mobile C. Portable D. Repeater

B. Mobile

After telling the hospital the age and sex of your​ patient, what is the NEXT thing you need to​ report? A. The​ patient's vital signs B. The​ patient's chief complaint C. The​ patient's name D. The estimated time of arrival​ (ETA)

B. The​ patient's chief complaint

When communicating with an elderly​ patient: A. use names such as​ "Dear" and​ "Honey" to make them feel better. B. remember that many elderly people are​ well-oriented and physically able. C. always speak loudly and​ slowly, as elderly people are hearing impaired. D. remember that elderly people are all at some stage of​ Alzheimer's disease.

B. remember that many elderly people are​ well-oriented and physically able.

Jurisdiction over all EMS radio operations in the United States is held by​ the: A. Department of Transportation. B. Federal Emergency Management Agency. C. Federal Communications Commission. D. Department of Health and Human Services.

C. Federal Communications Commission.

Which of the following is the term for a device that picks up signals from​ lower-power radio units and retransmits them at a higher​ power? A. Base station B. Mobile radio C. Repeater D. Cell phone

C. Repeater

When communicating with medical​ direction, you​ must: A. match your emotion to the severity of the​ patient's condition. B. give as much detail as possible. C. be clear and concise. D. speak as quickly as possible.

C. be clear and concise.

Two types of errors might be committed on a​ call: A. mental and physical. B. on the scene and during transport. C. omission and commission. D. medical and trauma.

C. omission and commission.

The verbal report​ is: A. a guide for continuing education and quality improvement. B. a part of the​ patient's permanent hospital record. C. your chance to convey important information about your patient directly to hospital staff. D. a valuable source for research on trends in emergency care.

C. your chance to convey important information about your patient directly to hospital staff.

When the EMT calls to receive an order from medical direction to assist the patient with his bronchodilator​ treatment, it is important​ to: A. use as many codes as possible because people may be listening. B. tell the physician what the​ EMT's diagnosis is. C. ​"echo" or immediately repeat the order back for verification. D. be sure to say​ "please" and​ "thank you" for the order.

C. ​"echo" or immediately repeat the order back for verification.

Which of the following statements about receiving orders over the radio is​ TRUE? A. If an order appears to be​ inappropriate, call another hospital to confirm. B. If an order appears to be​ inappropriate, write down every word so that you may defend yourself later if necessary. C. If an order appears to be​ inappropriate, contact your dispatcher to report. D. If an order appears to be​ inappropriate, repeat the order to the physician and ask pertinent questions about the order.

D. If an order appears to be​ inappropriate, repeat the order to the physician and ask pertinent questions about the order.

Which of the following is information that is not generally included in the verbal report at the receiving​ hospital? A. Most recent vital signs B. Patient name C. Additional treatment given in route D. Insurance information

D. Insurance information

When interviewing a​ patient, which of the following is​ recommended? A. Direct the patient to keep statements brief. B. Assign the patient a friendly nickname. C. Start important statements with​ "Now listen." D. Use the​ patient's proper name.

D. Use the​ patient's proper name.

You are speaking to a patient and notice that the patient has folded her arms and is clasping her elbows with her hands. She is not looking at you directly. This indicates to you that MOST​ likely: A. you need to tell this patient to sit down. B. the patient is accepting you as a medical authority. C. the patient has understood your message. D. your communication efforts may not be working.

D. your communication efforts may not be working.