Chapter 15: Scalp Care, Shampooing, and Conditioning
When brushing the client's hair before a shampoo service, you should part the hair using a _____ parting. A) half-head B) side C) diagonal D) triangular
A) half-head
The shampoo service includes each of the following EXCEPT: A) hot towel application B) scalp massage C) shampooing D) conditioning
A) hot towel application
When performing a shampoo, the most important rule regarding posture is to always: A) keep your shoulders back B) keep your wrists flexed C) relax your abdomen D) use only your fingertips
A) keep your shoulders back
What causes excessive scalp oiliness? A) overactive sebaceous glands B) overactive sudoriferous glands C) lack of exercise D) strong blood circulation
A) overactive sebaceous glands
Correct hair brushing does all of the following EXCEPT: A) prepare the hair for a bleach lightening service B) stimulate blood circulation to the scalp C) help remove dust and dirt from the hair D) give hair added shine
A) prepare the hair for bleach lightening service
The main difference between massage for relaxation and massage done in conjunction with a treatment is the: A) products you use B) type of movements involved C) need for a physician's approval D) duration of the massage
A) products you use
A shampoo with a pH of _____ closely matches the ideal pH of hair. A) 3 B) 6 C) 8 D) 10
B) 6
Which of the following substances absorb moisture or promote the retention of moisture? A) Silicones B) Humectants C) Proteins D) Preservatives
B) Humectants
_________ are often added to conditioners to make hair reflect light better and appear shinier. A) Proteins B) Silicones C) Humectants D) Astringents
B) Silicones
Which of the following is not one of the key purposes of a shampoo? A) Analyze the hair B) Strengthen the hair C) Set the mood for the visit D) Cleanse the hair
B) Strengthen the hair
Modern antidandruff shampoos, conditioners, and topical lotions contain _____ agents. A) antibacterial B) antifungal C) antiviral D) antiparasitic
B) antifungal
Draping is an important aspect of every service because it: A) indicates who is a client and who is a cosmetologist B) contributes to the client's safety and comfort C) provides a barrier from germs in the salon D) protects the cosmetologist from liability
B) contributes to the client's safety and comfort
To treat with concentrated protein and intensive moisturizers.
Deep-condition
To penetrate the cortex to reinforce the shaft from within.
Protein condition
Lotion that removes oil accumulation from the scalp.
Scalp astringent
Softens and improves the health of the scalp.
Scalp conditioner
Which of the following is NOT a common shampoo additive? A) proteins B) preservatives C) perfumes D) water
D) water
Substance in conditioners that promotes retention of moisture.
Humectant
Conditioning lotion that promotes healing of the scalp
Medicated scalp
The second ingredient most shampoos have in common is the primary surfactant or: A) base detergent B) conditioning agent C) artificial color D) deionized water
A) base detergent
Hair that has been lightened, colored, or permed is categorized as: A) chemically treated B) normal C) oily D) dry
A) chemical treated
The main ingredient in most shampoos is _____ water. A) deionized B) mineral C) chlorinated D) distilled
A) deionized
When does scalp massage usually begin? A) during the conditioning service B) before the shampoo service C) after the conditioning service D) during the shampoo service
A) during the conditioning service
Brushing the hair before a shampoo service does all of the following EXCEPT: A) ease scalp irritation. B) help remove dust, dirt, and hairspray buildup. C) give the hair added shine. D) stimulate blood circulation to the scalp.
A) ease scalp irritation
Which type of shampoo is used to help return hair to the correct pH after a chemical interaction? A) neutralizing B) color-enhancing C) sulfate-free D) balancing
A) neutralizing
As a general rule: A) oily hair needs to be shampooed more often than normal hair B) normal hair needs to be shampooed more often than oily hair C) dry hair needs to be shampooed more often than oily hair D) oily hair should never be shampooed
A) oily hair needs to be shampooed more often than normal hair
A chemical draping is removed: A) once the service is completed B) once chemicals are no longer being applied to the head and hair C) after the shampoo D) before blow drying and styling
A) once the service is completed
Which of the following is the most widely purchased of all hair care products? A) shampoo products B) conditioning products C) semipermanent haircolor D) hair gels
A) shampoo products
A _____ conditioner is a deep, penetrating conditioner that restores protein and moisture. A) treatment B) cleansing C) leave-in D) rinse-out
A) treatment
Water is classified as ______________ because it is capable of dissolving more substances than any other substance known to science. A) a universal solvent B) a base C) a universal mixture D) an acid
A) universal solvent
Which of the following substances is classified as a universal solvent? A) water B) peroxide C) alcohol D) bleach
A) water
Which water treatment process is often used in the manufacturing of cosmetics? A) filtration B) distillation C) sedimentation D) chlorination
B) distillation
If the water for your salon comes from a well, it is most likely _____ water. A) soft B) hard C) distilled D) sedimented
B) hard
When performing a scalp massage, you should: A) use rapid motions B) maintain contact with the head at all times C) keep your fingers stiff D) use a strong touch
B) maintain contact with the head at all times
What should you do if a client requests a dry scalp treatment, and you notice that he or she has reddened scalp irritations? A) use a gentle shampoo and conditioner B) refer the client to a physician C) apply an antibacterial ointment D) recommend an oily scalp treatment instead
B) refer the client to a physician
A _____ is used to remove oil accumulation from the scalp. A) spray-on thermal protector B) scalp astringent lotion C) scalp conditioner D) medicated scalp lotion
B) scalp astringent lotion
For which of the following conditions should you not do a scalp massage? A) Dry, brittle hair and scalp B) Scalp with abrasions C) Oily scalp D) Dandruff
B) scalp with abrasions
Which type of shampoo is designed to repair damaged and brittle hair? A) dry B) strengthening C) moisturizing D) clarifying
B) strengthening
You should always begin brushing the hair from the______ A) the scalp B) the ends first C) the top of the head D) the root to the end
B) the ends first
The hydrophilic end of a surfactant molecule is considered the: A) oil-attracting tail B) water-attracting head C) water-resistant end D) oil-resistant end
B) water-attracting head
Each day, you should ensure that the disinfection container is filled with clean disinfectant solution at least _____ minutes before your first service. A) 5 B) 15 C) 20 D) 30
C) 20
Which treatment might need multiple or ongoing application? A) Oily hair and scalp treatment B) Normal hair and scalp treatment C) Antidandruff treatment D) Dry hair and scalp treatment
C) Antidandruff treatment
You should not brush, massage, or shampoo a client before which of the following services? A) Roller curl B) Cut C) Chemical services D) Style
C) Chemical service
The overlapping layers or scales of natural bristle brushes are used to: A) loosen scales from the scalp B) strip the hair in preparation for coloring C) clean and add luster to the hair D) dry the hair shaft
C) clean and add luster to the hair
What are the two basic requirements for a healthy scalp? A) cleanliness and heat B) heat and relaxation C) cleanliness and stimulation D) stimulation and relaxation
C) cleanliness and stimulation
What type of product is a special chemical agent applied to the hair to deposit protein or moisturizer? A) thermal protector B) scalp astringent lotion C) conditioner D) dry shampoo
C) conditioner
When does scalp massage usually begin? A) before the shampoo B) during the shampoo C) during the conditioning service D) after the conditioning service
C) during the conditioning service
The process in which water passes through a porous substance to remove suspended materials is called: A) chlorination B) sedimentation C) filtration D) distillation
C) filtration
You should NOT shampoo a client's hair if which of the following is present? A) dandruff B) oil C) scalp abrasions D) controlled hypertension
C) scalp abrasions
Which of the following is NOT a common cause of dry scalp? A) sun exposure B) harsh soaps C) sebum D) chemicals
C) sebum
You should use _____ water to rinse the shampoo out of clients' hair. A) hot B) cold C) warm D) cool
C) warm
Another name for a shampoo draping is: A) plastic draping B) bubble draping C) wet draping D) dry draping
C) wet draping
What is the first step of the pre-service procedure? A) Disinfect your station and client chair. B) Clean all tools and implements. C) Collect all implements you will use during the service. D) Put on a fresh pair of gloves.
D) Put on a fresh pair of gloves
Which of the following is not a scalp treatment? A) Dry hair and scalp treatment B) Antidandruff treatment C) Oily hair and scalp treatment D) Tinea cleansing scalp treatment
D) Tinea cleansing scalp treatment
How often should the hair be shampooed? A) twice a day B) daily C) once a week D) as often as necessary to remove dirt, oils, and product buildup
D) as often as necessary to remove dirt, oils, and product buildup
A _____________shampoo combines surfactants and basic dyes to brighten tones. A) balancing B) medicated C) clarifying D) color enhancing
D) color enhancing
A _____ shampoo is designed to make hair appear smooth and shiny and to improve its manageability. A) clarifying B) medicated C) balancing D) conditioning
D) conditioning
Where should you begin shampooing a client's hair? A) apex B) nape C) sides D) hairline
D) hairline
A(n) _____ absorbs moisture or promotes the retention of moisture. A) scalp astringent lotion B) alcohol-based astringent C) thermal protector D) humectant
D) humectant
When securing the cape, it is important not to: A) fold it lengthwise B) pinch the client's skin C) put another towel over it D) let it touch the client's skin
D) let it touch the client's skin
The oil-attracting tail of a surfactant molecule is termed: A) hydrophilic B) primary C) deionized D) lipophilic
D) lipophilic
The key to determining which shampoo will leave the client's hair shiny and manageable is: A) manufacturer's directions B) personal preference C) personal recommendations D) the list of ingredients
D) list of ingredients
When performing a shampoo draping, you should: A) apply a paper neck strip B) drape the client with a styling cape C) use one terry cloth towel to protect the client from getting wet D) position the cape on the outside of the shampoo chair
D) position the cape on the outside of the shampoo chair
Which type of product is appropriate for a dry scalp treatment? A) lotion with a high alcohol content B) high detergent-based cleanser C) product containing sulfated-oil base D) product containing emollients
D) product containing emollients
A _____________ is designed to penetrate the cortex and reinforce the hair shaft from within to temporarily reconstruct the hair. A) balancing treatment B) color enhancer C) detangler D) protein conditioner
D) protein conditioner
The main difference between shampoo and chemical services draping is: A) the arrangement of the towels B) the number of towels used C) the placement of the cape D) the material the drapes are made of
D) the material the drapes are made of
The more alkaline the shampoo: A) the closer it is to the ideal pH of hair B) the closer it is to the pH of water C) the more gentle it is D) the stronger and harsher it is
D) the stronger and harsher it is
When brushing the client's hair prior to a shampoo service, how many times should you brush each strand? A) five B) twice C) once D) three
D) three
What is the purpose of a general scalp treatment? A) to stimulate the follicles to increase circulation and hair growth B) to open the lymph vessels to stimulate the flow of lymph C) to help the client relax both physically and mentally D) to maintain the scalp and hair in a clean and healthy condition
D) to maintain the scalp and hair in a clean and healthy condition
To detangle wet hair after the shampoo process, you should use a: A) thick natural bristle brush B) styling brush C) hair pick D) wide-toothed comb
D) wide-toothed comb
You should not brush, massage, or shampoo a client before which of the following services? A) Chemical services B) Style C) Cut D) Roller curl
A) Chemical services
What is the first step of the post-service procedure? A) Determine whether the client is satisfied. B) Schedule the next appointment. C) Advise the client about proper at-home maintenance. D) Recommend home care products.
A) Determine whether the client is satisfied
Which of the following can a conditioning treatment not do? A) Improve the quality of new hair growth B) Resotre luster C) Temporarily fix dry or damaged hair D) Smooth the cuticle to achieve healthier looking hair
A) Improve the quality of new hair growth
A client who has coarse and extremely curly hair would benefit most from which of the following products? A) Protein and moisturizing treatment B) Spray-on thermal protection C) Light leave-in conditioner D) Shampoo that is pH/acid balanced
A) Protein and moisturizing treatment
____________ create a push-pull effect that rinses oil and dirt away. A) Surfactants B) Bases C) Mixtures D) Solvents
A) Surfactants
A shampoo that is more ___ can have a pH ranging from 0 to 6.9. A) acidic B) cleansing C) basic D) moisturizing
A) acidic
