Chapter 17

The three components of cover letters are interest in position, match with position, and

call to action.

What is a guideline for writing an effective résumé?

Always include contact information, work experience, and education.

When resigning from an organization, it is best to

Provide Sufficient Notice Submit a Formal Resignation Letter Discuss Resignation in Person Prepare to Provide Reasoning Offer Assistance During Transition Complete Exit Procedures Maintain Professionalism Keep Communication Channels Open Express Gratitude Prepare for Transition

Corinne just graduated with a bachelor's degree in marketing and is ready to look for a job. What is the first step she should take?

assess their professional goals and capabilities

In order to succeed in an interview, you should

be perceptive about what hiring managers are evaluating.

To construct a reference list for your résumé, you should

build relationships with potential references over time.

One of the best ways to understand a potential employer's needs is to

carefully read and analyze the job position announcement.

Carla frequently checks in with her team members to see if they have questions about their assignments and to ask how they are personally. Carla is demonstrating her credibility through

character.

Your résumé should tell a story of

cohesive and compelling story of who you are as a professional, what you've accomplished, and why you're the right fit for the job

How can you help to identify your interests, abilities, and attributes?

consider completing a self-inventory.

Many potential employers immediately discard résumés that

contain typos or other careless errors.

Stephen is one of several salespeople applying for a job recently advertised on the Internet. While writing his email cover letter, Stephen should

identify the position being applied for in the subject line.

Melissa is undecided about what path to take in her career, so she meets with a professional in her field to get advice. This is called a(n)

informational interview.

What is considered additional, helpful information to include in a résumé?

language abilities

Sheena arrived for her first interview with Cullen, Inc. fifteen minutes early, wearing a dress blouse and a business skirt. During the interview, she mentioned a successful marketing plan she implemented in her current job. She expressed gratitude for the opportunity he current employee gave her. She mentioned what her current salary was and said she hoped the prospective employer could better it. After the interview, she sent a thank-you note to the manager who interviewed her. What was wrong?

mentioning her current salary and expressing her hope that the prospective employer could better it.

Alec's job application has a cover letter and a résumé. The cover letter has three paragraphs targeted to the job he is applying for. The résumé has a name block, a list of work experience, a list of professional associations and licensure, and a list of personal references. What necessary component has Alec forgotten to include?

personal references

Daveed is a college senior. After the recent campus job fair, he spoke with four different representatives from companies he is interested in working at after graduation. What process is Daveed using?

process of networking at a job fair

Greg knows how to research databases to create reports that his managers find useful. This ability indicates Greg's

proficiency in data analysis

The purpose of cover letters and résumés is to

show how you meet the needs of your prospective employers.

Why should you send a note of appreciation following an interview?

show how you meet the needs of your prospective employers.

When people reply to formal job announcements, they are writing a(n) __________ cover letter since it is used for an open position that a company advertises.

solicited

A mistake that many job applicants make while creating résumés is

trying to display everything they do well.

When interviewees do not ask questions, hiring managers often view them as

uninterested or inexperienced

In her résumé Marilyn writes that she "has a winning track record with the company." What is wrong with this statement?

vague and lacks specificity. It doesn't provide concrete examples or achievements to support her claim of having a successful track record.

What do most résumés begin with?

your name and contact information.

When Lisa does a self-inventory, she lists her knowledge of Python, her proficiency in math, and her training in data analysis. These go under the category of

"Skills" or "Skillset"

Which statement from a résumé most effectively highlights a key skill or attribute?

Scheduled weekly stock deliveries with vendors.

Nala wants to list an unpaid internship on her résumé. In what section should she list it?

"Experience" or "Work Experience"

Brianna is reviewing her résumé and cover letter before submitting it. During this process she should confirm that she has

Checked for Errors Tailored Content Clear and Concise Language Highlighted Achievements Professional Formatting Relevance Contact Information Customized Cover Letter Included Keywords Requested Feedback

When you are constructing a reference list, you should

Choose Relevant References Seek Permission Provide Complete Information Organize References Professionally Customize for Each Application Notify Your References Express Gratitude

During his job interview, Philip told several stories about his successes. This was a mistake as this can make him seem too arrogant and self-serving.

False

In a résumé, you should list any personal details that most people would find admirable

False

Irene always sends a thank-you email after every job interview. This most likely makes her seem insincere.

False

Jordan, a recent college graduate, is preparing his first résumé. He decides to list his seven previous part-time jobs and all his major college accomplishments, including the awards he won for debate and as a member of sports teams. This decision will make his résumé more persuasive to employers.

False

Kelly just graduated from college and is unsure if her career path, so she decides to apply for three different types of jobs. Kelly should use the same cover letter and résumé for each application.

False

The STAR method is an approach to telling success stories during an interview. What does the "S" stand for in the STAR method?

Situation

Carter is shy around strangers and knows if he wants to land his dream job he needs to overcome this, so he decides to volunteer at a local nonprofit food pantry where he interacts with a dozen other volunteers. This will help him improve his communication skills.

True

When describing accomplishments and experiences in a résumé, begin statements with action verbs rather than a specific pronoun. True/False

True

When you are creating cover letters and résumés, you are writing persuasive messages.

True

When setting up your LinkedIn, it is best to

Use a Professional Photo Craft a Compelling Headline Write a Comprehensive Summary Detail Your Work Experience Highlight Your Skills and Expertise Request Recommendations Join Relevant Groups Regularly Update Your Profile Customize Your URL Be Active and Engage