Chapter 2
Which is the level of integration at which the human resource management primarily engages in day-to-day activities unrelated to the company's core business needs?
Administrative linkage
Name a challenge of downsizing
It is difficult to boost the morale of employees who remain after downsizing.
What is true of one-way linkage?
It precludes the company from considering human resource issues while formulating the strategic plan.
External analysis and internal analysis combined constitute the _____.
SWOT Analysis
_____ is a planned effort to facilitate the learning of job-related knowledge, skills, and behavior by employees.
Training
A(n) _____ typically charts how a firm will create value for customers and how it will do so profitably.
business model
Strategies emphasizing market share or operating costs are considered _____ strategies.
concentration
CompX Inc. is an online retailer of electronic products, including laptops and tablets. The company is known for its unique approach to customer support, which is known for going above and beyond in satisfying customer complaints and issues. What kind of a strategy is CompX using?
differentiation
During the strategic implementation stage of the strategic management process, an organization...
ensures that it has skilled employees in place
What primarily examines an organization's operating environment to identify its strategic opportunities and threats?
external analysis
Which type of strategy attempts to expand a company's resources or to strengthen its market position through acquiring or creating new businesses?
external growth strategy
Which of the following addresses which tasks should be grouped into a particular job?
job design
A company where employees are in a constant state of assimilating knowledge through monitoring the environment, making decisions, and flexibly restructuring the company to compete in that environment is known as a _____ organization.
learning
Jonathan retired from a large, multinational automobile company last year. He receives health care benefits as well as a pension from the company. At present, Jonathan falls under the category of a _____.
legacy workforce
Which of the following activities entails specifying those activities and outcomes that will result in the organization successfully implementing the strategy?
performance management
The process by which a firm attempts to identify job applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the firm achieve its goals is known as _____.
selection
_____ is a process that primarily addresses the competitive challenges an organization faces.
strategic management
Mission, goals, external analysis, internal analysis, and strategic choices are the five major components of the _____ process.
strategy formula
What does SWOT analysis stand for?
strengths, weaknesses, opportunities, threats
A high level of pay relative to that of competitors can ensure that _____.
the company attracts high-quality employees
