Chapter 2 Intro

Quality

"who we are the people pressing them about quality. "Quality guro"

Equipment training focuses on five basic skills:

(1) familiarity with the equipment and basic components (2) understanding of how the device operates (3) equipment relationships within a system (4) preventive maintenance and troubleshooting (5) operation of the equipment

PSM standard

(1) rapid advances in technology (2)desire to eliminate accidents in the workplace (3) potential catastrophic risks (4) new regulations and guidelines from the government (5) loss of the Baby Boomer workforce

Until __________, system training was left up to the chemical processing industry, as site, on specific, on the job training

1990

A decade before Japanese took the US markets, because _____________ businesses had refused to listen to several leading quality thinkers

American

EPA (environmental protection agency)

believe that the key to preventing catastrophic emergencies in the chemical processing industry is adequate employee training

Process Tech 3 Operations

combines process systems into operational processes with emphasis on operations under various conditions

Occupational Safety and Health Act (OSHA)

composed of three divisions: the Occupational Safety and Health Administration, the National Institute for Occupational Safety and Health, and the Occupational Safety and Health Review Commission

What kind of heat transfer do heat exchangers use?

conductive and convective

Safety, Health, and Environment

course in which students gain knowledge and skills to reinforce the attitudes and behaviors required for safe and environmentally sound work habits

Process Instrumentation

course of study of the instruments and instrument systems used in the chemical processing industry

Principles of Quality

course that covers the background and applications of quality concepts.

10 models commonly used to teach troubleshooting include:

Distillation model, Reaction model, Separation model, pump and tank model, compressor model, heat exchanger model, cooling tower model, boiler model, furnace model, multiple-variable model

Who were the two people that went to the Japanese about the lost in the US stock markets?

Dr. W. Edwards Deming Joseph M. Juran

Troubleshooting Method One

Educational

Troubleshooting Method Three

Experiential

Troubleshooting Method Two

Instrumental

Using advanced quality practices, the ____________ captured major economic markets from the US

Japanese

Will all of the equipment that is reviewed in the training program will be found on the unit you will be assigned to?

No

Troubleshooting Method Four

Scientific

System

a collection of equipment designed to perform a specific fucntion

Process

a collection of equipment systems that work together to produce products

PSM standard

a governmental process safety management standard designed to prevent the catastrophic release of toxic, hazardous of flammable material that could lead to a fire explosion

Process Internship

a paid work-based learning experience that enables the student to apply specialized occupational theory, skills and concepts while at the same time receiving college credit.

Distillation process

arrangement of systems that includes cooling tower system, pump and feed system, heat exchanger system, product storage system, compressed air system, steam generation system, and complex instrument control system

HAZCOM

ensures that process technicians can safety handle transport and store chemical

A system also can be characterized as a collection of __________ that works together to _____________ a product

equipment, produce

Process Technicians

have advanced training in the equipment, technology and scientific principles associated with modern manufacturing.

Process Troubleshooting

instruction in the different types of troubleshooting techniques, methods, and models used to solve process problems

Process Tech 1 Equipment

instruction in the use of common process equipment including basic components. Valves, pipes etc...

Heat Exchanger

is a a device used to transfer heat energy from a hotter fluid to a cooler fluid

Control charts are frequently used to assist process technicians in

operating a complicated process

By 1985, all of the leading oil and automotive giants were listening very closely to what these ______________ had to say

quality gurus

Process Technology

regionally accredited process curriculum, field of study offered at community colleges

Types of Heat exchangers

shell and tube air cooled spiral plate

Process Tech 2 Systems

study of common process systems found in the chemical processing industry

Process Technology 3 Operations

the class is designed to closely represent the first three months of working in the chemical processing industry

The 10 model provide the hardware or framework within various ___________________________

troubleshooting methodologies are applied

Data analysis

utilizes a variety of quality techniques to put all of the parts in place