Chapter 2 test review

Who or what could a manger study to see an early example of staff organization used to coordinate activities during military campaigns?

Alexander the Great

Which of the following statements characterizes the thinking that emerged from the human relations movement?

Concern for the worker will lead to greater worker satisfaction, which will then lead to increased otuput.

Which of these management pioneers developed a process for scheduling complex projects over a span of time?

Henry Gantt

Who was one of the first to describe job specialization practices?

Plato

Logan Chemicals has made major efforts to reduce pollution in order to help clean up the environment. Logan Chemicals is responding to what contemporary management challenge?

Social responsibility

According to the systems perspective, the marketing, production, or finance functions of a company would all be considered ______.

Subsystems

What was the final conclusion of the Hawthorne studies?

The human element is very important in the workplace.

What is the premise of an integrated framework to approaches to management?

The interdependence of units within an organization.

What is generally true about management theories that are used to build organizations and guide them to their goals?

They are grounded in reality

Which of the following best defines subsystems?

They are systems within another system.

Which perspective consists of two distinct branches, scientific management and administrative management?

classical management perspective

Charles Babbage emphasized the application of mathematics to production problems; thus, his work was a forerunner of ____.

classical management perspectives

Frank and Lillian Gilbreth developed several important strategies to _____.

eliminate inefficiency

Which of the following refers to a normal process leading to system decline?

entropy

Geert runs a mid-sized agricultural company operating and is facing conditions of rapid growth and labor supply shortages. If Geert adopts the principles of behavioral management theory, he is most likely to address his immediate concerns using ______.

industrial psychology

The Blue Rooster sells 12 varieties of bread, made fresh daily. Some types of dough require time to rise. If they are handled too soon or too late the texture and flavor is ruined. The importance of scheduling indicates that The Blue Rooster should adopt the _____.

management science

What are the two branches of quantitative management?

management science and operations management

What is a simplified representation of a system, process, or relationship?

mathematical model

The impact of social media on large businesses is often _____.

negative

Henri Fayol, a French industrialist, was the first to identify managerial functions that reflect the core of the management process. Which of the following is one of those functions?

organizing

Management science and operations management are the two branches of what management theory?

quantitative

Supply chain management and enterprise resource planning are both management concepts that were evolved from which management perspective and use of models to solve problems?

quantitative

When one firm buys another because it is thought that the two firms will complement each other in such a way that the output of the combined firms will be greater than the sum of the current individual outputs of the two companies, the managers are counting on _______?

synergy

Which of the following can help managers integrate and enlarge their understanding of the three principal schools of management thought?

systems theory and contingency theory

Chester Barnard, former president of New Jersey Bell Telephone Company, made notable contributions to management regarding ______.

the acceptance of authority