chapter 3

Research has shown that directly after a ten-minute oral presentation, most people retain what percentage of the information?

50 percent

Which of the following statements would be an example of gender-inclusive language?

If a student is late to class, he or she will get detention.

Which of the following is not a method suggested for dealing with distracted or disruptive audience members?

Single out specific audience members and embarrass them.

5 Which of the following definitions best describes someone who is a visual learner?

Someone who needs to see something to understand it and how it works.

When particular audience members appear to be planning their responses to you during your speech, one way to adapt so that they may listen to your message more effectively is:

acknowledge their eagerness to participate and recognize it as a positive sign of interest.

Speech interference can be caused by differences in speech style, background and occupation, values and ----------

appearance.

Critical listeners do all of the following except:

attempt to find fault with the message.

One of the ways we can construct ---------- speeches is by reducing interference caused by information.

considerate

When listening to evaluate a speaker who is making a conclusion, a careful listener will look for the speaker to do all of the following except:

establish credibility.

"I'm going to go powder my nose" is an example of a(n):

euphemism.

Hearing is recognizing, acknowledging, and expressing value for another person.

false

Listening and hearing refer to the same process.

false

Research done as early as 1973 indicates that there is no gender bias caused by using masculine pronouns to describe both men and women.

false

Taking notes and writing down questions during a speech will reduce how effectively you listen.

false

Culturally ---------- language is language that respectfully recognizes the differences among the many cultures in our society.

inclusive

When something hinders or prevents an audience member from receiving a message, it is called --------

interference.

A(n) ---------- speech is one where the words used in the speech are meant to be heard rather than read.

listenable

We call ________ the process of giving thoughtful attention to another person's words and understanding what we hear.

listening

The process of giving thoughtful attention to another person's words is known as:

listening.

A Southerner using the term "good eats" to describe a meal is an example of:

slang

The phrase, "He is a prolific Hispanic author" is a form of non-culturally inclusive language known as -------

spotlighting.

You can use a number of strategies to help audiences who appear confused by the information in your speech such as: slow down, explain with more detail, reduce your number of main points, alter your language, or use all ________ listening styles to share your message.

three

An ethical listener is a listener who considers the moral impact of a speaker's message on one's self and one's community.

true

One suggested strategy for dealing with audience members who are uninterested in your speech is to make the introduction and first main point compelling and innovative.

true

Using language that is too basic can cause your audience to stop listening.

true

Unnecessary words such as "like," "um," and "you know" are examples of --------

verbal clutter.