Chapter 4

What is the relationship between leaders and members in a Pattern IV leadership?

Members are allowed to be involved in the decision-making process.

Identify the characteristics of strategic initiatives of an organization's vision. (Check all that apply.)

Realistic Strategic Action-oriented

The process of analyzing an organization and its environment, which includes its internal strengths and weaknesses as well as external opportunities and threats, is known as a(n) ____ ____.

SWOT Assesment

Which of the following factors are the core competencies of an organization? (Check all that apply.)

Special product expertise or knowledge Efficient manufacturing technologies Unique distribution systems

Which of the following dimensions make a psychologically healthy work environment in an organization? (Check all that apply.)

Standards of performance Organizational clarity The reward system

Identify a leadership behavior that can help in execution of the vision of an organization.

Staying in personal touch with one's business and people

Which of the following processes gives definition to the vision of an organization and targets resources and people on specific goals that can be measured?

Strategic planning

In an organization having supportive leadership, members ______.

understand the goals of the organization and are committed to them

According to Thomas Carlyle, each individual in a community wants to be treated as ______.

unique and valuable

According to researchers Noel Tichy and Mary DeVanna, successful leaders meet the challenge of change in their organizations by ______.

using a three-act process

Organizational success begins with a(n) ______.

vision

Which of the following is the fundamental requirement for an effective leadership?

vision

According to Jay Conger, the two basic leadership competencies that combine to create a community are ______.

visioning and empowerment

______ primarily determine the climate of an organization.

Leaders

According to management author Stephen Covey, which of the following statements are true of the application principles, content, and certain processes that are effective in vision creation? (Check all that apply.)

Leaders should formulate challenging yet realistic visions. Leaders should initiate and provide unvarying vigilance.

A leader must possess ______, in addition to developing a vision and a strategy, to succeed.

stamina

Leaders display incredible vigor when faced with repeated challenges and failures, and they also possess substantial vitality and manage to transfer this to their team members. This exemplifies a leader's ______.

stamina

In the context of Jay Conger's article, the most important task faced by leaders currently is ______.

building community

An advantage of practicing a safety-oriented culture in an organization is that it results in ______.

business relations that are positive

To make decisions about time and resources, guidance is provided by the ______.

clarity of purpose

When an organization lacks vision but has skills, incentives, resources, and action plan, it results in ______.

confusion

It is known by great leaders that in order to accomplish their vision, they require integrity through alignment and ______.

congruency

According to the vision of Johnson & Johnson, its first obligation is to ______.

consumers

When an organization grows in size, the changes in the organizational structure lead to a necessary ______.

divisions of responsibilities

When a community is experienced as "a way of being," people ______.

eradicate the barriers between them

Scott Peck, in his book, observes that a potential hurdle to the creation of a community is the ______.

leader within an organization

In a Pattern III leadership, power resides in ______.

leaders

The character and norms of behavior in an organization are primarily defined by its ______.

leaders

In an exploitive style of leadership, ______.

leadership is hierarchical and autocratic

Pattern II organizations that are successful exhibit a benevolent autocracy where _____.

members' welfare is is a genuine concern for leaders

John Gardner believes that a healthy and successful community reaffirms itself continuously and thus develops the community's ______.

morale and confidence

According to Henry Ford, an efficient business should ______.

move ahead under leadership

According to Henry Ford, the goal of an organization's vision should be to ______.

provide a needed product or service

The vision of Collis Huntington, founder of Newport News Shipbuilding and Dry Dock Company, focuses on ______.

providing quality products to his customers

A(n) ______ culture is an organizational culture where the most important objectives are to promote work conditions and behaviors that prevent accidents and injuries.

saftey

When satisfying a customer is given priority in an organization, the organization exhibits a(n) ______ culture.

service

The vision and strategy of an organization should be ______.

shared by followers

Identify the requirements of an effective vision. (Check all that apply.)

It should be thorough and comprehensive. It should be developed by leaders. It should be communicated to the followers.

______ are also called the strategic initiatives of the vision of an organization.

Critical success factors

Identify the questions which a leader must ask to test his or her vision. (Check all that apply.)

Am I in the right direction? Is this the correct time? Am I following the right goals?

What are the images that are conjured up by the word corporation? (Check all that apply.)

Bureaucracy Competition Authority

Identify the features of the vision and strategy of an organization. (Check all that apply.)

Comprehensive Supported by followers Inspiring to others

Which of the following key elements are included in an overall vision or strategic plan for an organization? (Check all that apply.)

Core values to measure the wrongness and rightness of behavior Broad targets to achieve the mission Central mission or purpose

What are the images that are evoked by the word community? (Check all that apply.)

Diversity Common purpose Democracy

According to the study of leadership effectiveness by the Forum Corporation, which of the following statements is true of leadership in an organization?

During times of change, organizations falter without leadership.

Identify an important step to organizational success that concerns with the action steps to be taken.

Execution

True or false: A leader can develop a vision only for a specific project.

False

True or false: Even if a vision is not clear in a leader's mind, it will be clear in the minds of his or her subordinates.

False

True or false: In A World Waiting to Be Born, Scott Peck states that a change in a community can be implemented if the bottom or the middle groups of the community desires it, irrespective of the wants of its leaders.

False

True or false: In an enlightened or supportive organization, the goals and responsibilities are ambiguous and left to the discretion of its employees.

False

True or false: Only a leader is required to articulate, legitimize, and accomplish the vision.

False

When an organization has a vision, the skills required, incentives, and resources but no action plan, it results in ______.

False Start

Why are tall organizational structures disadvantageous? (Check all that apply.)

Focus of power in such structures is more around managers than employees. Transmittal of information in such structures is slow. The overhead costs of such structures are high.

Identify a characteristic of a vision statement.

Futuristic orientation

In the context of the leadership patterns identified by Rensis Likert, identify the principles that should be followed to develop a Pattern IV organization. (Check all that apply.)

High performance goals should be set at every level of the organization. Every employee must be treated with understanding, warmth, dignity, and support. Human resources should be viewed as the greatest asset of the organization. The constructive power of groups should be tapped through visioning and team building.

According to various research studies on Likert's ideas of a Pattern IV organization, which of the following features are true when an organization moves to Pattern IV leadership? (Check all that apply.)

Improvement of performance effectiveness Increase in overall satisfaction

Identify the importance of a SWOT analysis for an organization. (Check all that apply.)

It identifies the core competencies of an organization. It analyzes the external opportunities that an organization can utilize.

Why is a healthy work climate important in an organization? (Check all that apply.)

It improves the quality of work. It influences the quality of the work life of its employees.

According to various research studies on Likert's ideas of a Pattern IV organization, which of the following statements is true of Pattern IV leadership?

It is applicable to every size and type of organization.

Identify a characteristic of a leader who is described as an animator.

Passion and deep conviction toward work

Which of the following processes best describes the activities and projects that are created to implement strategies in attaining the vision of an organization?

Tactical planning

True or false: The content of the vision statements for divisions, plants, departments, and work teams should be consistent with the overall vision of an organization.

True

In the context of the leadership patterns identified by Rensis Likert, which of the following is true of the members in a Pattern IV organization?

They are greatly inspired to achieve the organization's goals.

They are greatly inspired to achieve the organization's goals.

They are greatly inspired to achieve the organization's goals.

Identify the characteristics of employees with the need for affiliation. (Check all that apply.)

They are motivated by opportunities such as team projects and group meetings. They take active part in supporting others and smoothing over conflicts. They enjoy social interactions in the workplace.

Identify the characteristics of employees with the need for power. (Check all that apply.)

They are not distressed by arguments and debates. They like to direct and have control over events. They gain satisfaction in leading and persuading people.

Why do enlightened and supportive organizations indicate good investments?

They attract outstanding and skilled personnel.

Identify the characteristics of employees with the need for achievement. (Check all that apply.)

They want to attain success by exercising their talents. They want unambiguous feedback on their performance.

True or false: Creativity cultures help account for the growth and success of technology companies.

True

Which of the following is a strategy?

Updating one's résumé while looking for a job

_____ is a difference a leader strives to make and a thing like never before that the leader wants to create.

Vision

According to John Gardner's view on a true community, a community's need for fruitful external relationships conflicts with its need to ______.

accomplish tasks within certain limits

Employees with the need for achievement want the satisfaction of ______.

accomplishing a project successfully

The need for ______ is defined as a genuine interest in helping other people.

affiliation

Making sure that the values and processes of an organization are supported by the organizational structure and employees is known as ______.

alignment

The term ______ is used to describe a leader who brings life to his or her organization due to the energy and passion he or she possesses for the goal.

animator

In a community that is experienced as "a group of people," people ______.

are brought together in time and place

Passion and authority come to leaders who ______.

are dedicated to achieve success

A cause for the failure of many leaders is that they ______.

are focused on surviving on a day-by-day basis

In an organization that has an impoverished leadership, members _____.

are occasionally allowed to participate in decision making

According to Forum Corporation's report on the characteristics of successful leaders, leaders can make a difference by ______.

being personally involved and committed

Thomas Carlyle believed that people have a need for ______.

belonging to a community or group

A leader's most important function is to ______.

create and secure commitment to a clear, compelling picture of the future

The main aim of a(n) ______ in an organization is to concentrate on new products, services, and operational innovations.

creative culture

When an organization has a service culture, the result is ______.

customer retention

In a supportive style of leadership, leaders ______.

demonstrate a lot of interest and confidence in members

An organization is influenced the most by stories when they ______.

describe real people

In an organization, storytelling can be used to ______.

develop and reinforce a positive work climate

Employee satisfaction and organizational commitment are negatively affected by tall organizational structures because ______.

focus of power is on managers

When an organization has a vision, the skills required, incentives, and an action plan but no resources, it results in ______.

frustration

According to the study of leadership effectiveness by the Forum Corporation, leadership performance in an organization _____.

has little or no relationship with positions and titles

According to John Gardner, a shared culture ______.

has norms of behavior that are common

In a failing Pattern II organization, _____.

ideas and interests of members are not considered

According to Forum Corporation's report on the characteristics of successful leaders, the first condition of successful leadership is to ______.

identify absolutely with one's cause

An organization where leaders attempt to avoid an autocratic hierarchy is considered to have a(n) ______ leadership.

impoverished

Employees with the need for power want the satisfaction of ______.

influencing other people

Employees with the need for affiliation want the satisfaction of ______.

interacting warmly with other employees

When given the task of building a house, a power-oriented leader would focus on ______.

organizing the production of the house

Excessive layers of management can lead to ______.

performance reduction

The desire to have influence over others, to give orders, and to ensure they are carried out is known as the need for ______.

power

Jim's boss has overloaded him with work for an entire week. Jim takes a blank piece of paper and writes his tasks down and numbers them in order of their importance. Jim starts by completing the task with highest importance before moving on to the next task. This scenario exemplifies ______.

prioritization

The process of listing out one's most important tasks to be accomplished in order of importance and then accomplishing them one after another in that order is known as ______.

prioritizing

A leader's role is to ______.

provide a direction to motivate people

To be successful, a vision requires a(n) ______ to follow it.

strategy

Organizations having an autocratic hierarchy rarely survive in a free social and economic order because ______.

they are avoided by people

In an enlightened leadership, power is delegated ______.

to the logical focus of concern for a problem

According to John Gardner's views on true community, internal communications in a well-functioning community is ______.

uncensored and flows in all directions within the community