Chapter 4- BUS 330

____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being. Select one: a. Job design b. Industrial engineering c. Ergonomics d. Job enlargement

c. Ergonomics

________ occurs when the interaction and outcomes of team members is greater than the sum of their individual efforts. Select one: a. Teamwork b. Compression c. Synergy d. Magic

c. Synergy

A job specification is: Select one: a. a group of related activities and duties. b. the different duties and responsibilities performed by one employee. c. a statement of the knowledge, skills, and abilities required to perform work. d. a statement of the tasks, duties and responsibilities associated with work.

c. a statement of the knowledge, skills, and abilities required to perform work.

According to Herzberg, managers can enrich the jobs of employees by: Select one: a. increasing fringe benefits. b. improving the quality of employee supervision. c. adding more responsibility to jobs. d. removing safety hazards

c. adding more responsibility to jobs.

The statements in a job description covering job duties or essential job functions are usually arranged in: Select one: a. alphabetical order. b. numerical order. c. order of importance. d. sequential order

c. order of importance.

To achieve empowerment, organizations must encourage participation, innovation, access to information and ____________ Select one: a. feedback. b. accountability. c. responsibility. d. training.

b. accountability.

A job description is: Select one: a. a group of related activities and duties. b. the different duties and responsibilities performed by one employee. c. a statement of the knowledge, skills, and abilities required to perform work. d. a statement of the tasks, duties and responsibilities of a job

d. a statement of the tasks, duties and responsibilities of a job

________ is the process of adding a greater variety of tasks to a job. Select one: a. job enrichment. b. job rotation. c. workplace expansion. d. job enlargement

d. job enlargement

Most job descriptions contain all of the following except a: Select one: a. job title. b. job identification section. c. job duties section. d. job evaluation section

d. job evaluation section

Job analysis is called the cornerstone of HRM because: Select one: a. the information obtained is proactive. b. it is the first job given to new HRM employees. c. it is required by the law. d. the information it collects serves many HRM functions.

d. the information it collects serves many HRM functions.