Chapter 4 Chapter Quiz

Conscientious people are no more likely than unconscientious people to feel dissatisfied or guilty about engaging in deception or cover-ups at work. True False

False

Job announcements that note an ethics job screen discourage both ethical and unethical applicants from applying to jobs they are otherwise qualified for. True False

False

Imagine that you work for a company with a strong culture of social responsibility. Besides noting an ethics screen during the hiring process, what actions can you take to help you attract like-minded job candidates? note ethical work culture in marketing materials sponsor a charity race for children's needs work on developing a reputation for intense ethically-oriented interviews tell applicants that nothing is off the table regarding the interview

note ethical work culture in marketing materials

Nepotism can become a problem if a(n) ______ is chosen for a job over more skilled candidates. unqualified family member member of a protected class former manager or executive person with a criminal record

unqualified family member

When can an organization implement an affirmative action plan? if it has enough applicants from a particular demographic when its gender or racial profile doesn't reflect that of its surrounding region if it has received approval from the local chamber of commerce when it meets the federal requirements to qualify for affirmative action

when its gender or racial profile doesn't reflect that of its surrounding region

Title VII of the Civil Rights Act of 1964 is a law which prohibits businesses from ______. applying the four-fifths rule when evaluating job applicants negotiating with the Equal Employment Opportunity Commission hiring applicants who are in a protected class discriminating against job applicants

discriminating against job applicants

What is the difference between a personality test and an integrity test? Integrity tests focus on the psychological underpinning of ethical employee behavior. Personality tests ask about job-specific qualities. Integrity tests are more general than personality tests. Personality tests offer a broad psychological understanding.

Personality tests offer a broad psychological understanding.

Why is it important to signal to job candidates that ethics is important at your company? Federal employment law requires ethics matters be front and center in hiring. Talented applicants are attracted to organizations that are ethical and socially responsible. Most employees won't even look at a job posting that doesn't mention ethics. Most industry leaders are doing this to differentiate themselves from the competition.

Talented applicants are attracted to organizations that are ethical and socially responsible.

Frieda's company is a small, religious arts organization that serves Latinx communities in her city. What argument should Frieda make in order to be allowed to hire someone who identifies as both religious and Latinx for her company? There are no qualified candidates with other identification markers. The industry as a whole is exempt from the Civil Rights Act. Her company is in a region with an ethnically homogenous makeup. Her company meets all three major Title VII exemptions.

Her company meets all three major Title VII exemptions.

When discussing a candidate's work behavior with a reference, asking about attendance, ability to follow directions, and assistance for coworkers are all good behavioral indicators. True False

True

How can you sensitize job candidates to real-world ethical dilemmas they might face on the job? Reference popular film or television scenes. Ask them to think of a scenario. Use examples from interviewer's own experience. Use a quote from a magazine as a prompt.

Use examples from interviewer's own experience.

Big Scoops Ice Cream Corp prides itself on a work culture focused on social responsibility and an ethical environment for its employees. What advantage might Big Scoops employees experience when working in an environment with like-minded ethical individuals? work becomes more meaningful higher compensation longer vacation times more flavorful benefits

work becomes more meaningful

Industrial psychologist Benjamin Schneider developed the attraction-selections-attrition cycle to describe how individuals ______. work remotely or under duress connect with industry professionals to build mutually beneficial networks are attracted to organizations that reflect their values and goals relate to their colleagues in business settings

are attracted to organizations that reflect their values and goals

Researchers have found that substance abuse can lower productivity and cause ______ at work. increased appetite accidents and injuries unneeded attention antisocial behavior

accidents and injuries

Questions about previous work experiences must be ______ and have a standard form. job related grammatically correct logically sound jargonless

job related

Creating a realistic job description is the first step in hiring ethical people because it ______. details industry standards it lets current employees know how they should be acting it is required by law for all job notices attracts a pool of ethically-oriented candidates

attracts a pool of ethically-oriented candidates

What is a good way to ask candidates about previous ethical dilemmas they've faced at work? "Have you ever committed a felony and needed to cover it up?" "Can you name a time when you engaged in unethical behavior towards a family member?" "Have you ever had a problem with drinking or drug use before you work?" "Can you describe a work situation where you were unable to keep to a deadline?"

"Can you describe a work situation where you were unable to keep to a deadline?"

An organization can signal good ethics to their candidates regardless of how they treat the candidate in the process by asking plenty of in-depth personal questions. True False

False

Kayla has been tasked with hiring for a new position at her company. A few of her colleagues suggest that she should just hire whoever can do the job tasks. Why should Kayla choose to hire a person with strong ethical behaviors instead of one who merely completes job tasks? Ethical hires usually have clients they bring with them. Hires with strong ethics maintain an ethical work culture and prevent ethical risk. Kayla can signal to her superiors that she is also a person of high integrity. Ethical hires can bring more notoriety to a company.

Hires with strong ethics maintain an ethical work culture and prevent ethical risk.

Work-related behaviors that go beyond expected job requirements are known as ______. Organizational Citizenship Behavior ethical best practices the categorial imperative best business behaviors

Organizational Citizenship Behavior

Why might it be a good idea to request the name of a subordinate as a reference when hiring a manager? They are the easiest references to get ahold of on short notice. They will often provide glowing reviews of their managers. They can highlight particular qualities by saying they'd want to work for the manager again. They might be a better candidate for the job than the one you are asking about.

They can highlight particular qualities by saying they'd want to work for the manager again.

Employers who mention the ethics screening in the job announcement signal the importance of ethics to job candidates. True False

True

Federal and state laws govern the kinds of information an employer can gather about candidates and provides a list of acceptable reasons for an employer selecting one candidate over another. True False

True

In the United States v. Frye court decision, the courts agreed with the scientific community that polygraphs detect ______ and not lies. anxieties political ideology honesty emotional states

anxieties

What action should you take if you have a candidate who is unsure what you mean by your use of the word "ethics" or "ethical"? ask questions that highlight a specific issue skip the question and move on read the definition from a dictionary end the interview

ask questions that highlight a specific issue

Why might including a note about background checks in a job notice be a beneficial technique in the hiring process? encourages candidates to be more forthcoming in an interview encourages reference checks to be more forthcoming it demonstrates a good faith effort to comply with federal guidelines promotes ethical business practices

encourages candidates to be more forthcoming in an interview

While the typical hiring process consists of looking at resumes and applications focused on task ability, ______ is/are often overlooked in the process. class politics ethics military service demographics

ethics

When it is appropriate, employers should conduct a drug and polygraph tests as the ______ of a job finalist's honesty and integrity. best determination clearest demonstration first test final test

final test

In order to prevent against discrimination based on race, color, gender, age, and other factors, managers must be trained to ______ ethically. negotiate salaries ask personal questions gather hiring information advertise positions

gather hiring information

Osvaldo is applying to a job that requires applicants take the Organizational Citizenship Behavior test. Given that he wants to score highly on the test to improve his chances for getting a job offer, what behaviors should he emphasize and promote during the test? organizational loyalty and civic virtue individual effort and professional demeanor pride in one's work and personal ambition legal compliance

organizational loyalty and civic virtue

The best predictor of future job performance is ______. socioeconomic status past performance polygraph tests personality tests

past performance

Using an ethics notice can inform unethical persons that their ______ will be revealed during the job screening process. personal information social internet presence previous unethical behaviors prior employment record

previous unethical behaviors

"Tell me about a time you observed an industry standard being violated and how you responded", is an example of a question that is job related and avoids ______. irrelevant responses board bias unusable data protected class biases

protected class biases

Given the somewhat obvious character traits being measured, one of the dangers of integrity tests and personality tests is that they are prone to eliciting ______. socially desirable answers elaborate responses unusable data incorrect responses

socially desirable answers