chapter 5

During a high-level meeting of Jerry's Toys executives, you and several other executives offer solutions to the recent decline in sales. Considering the levels of global corporate social responsibility, you decide you want to use a philanthropic solution. Which of the following actions would you take?

Give free toys to hospitalized children to improve public image.

Which of the following statements about the Sarbanes-Oxley Act is true?

It requires strict adherence to accounting rules.

Which of the following is true of whistleblowing?

Many whistleblowers suffer consequences such as being ostracized.

Which of the following managers most closely follows the philosophy of utilitarianism?

Pedro tries to make the decisions that will bring the greatest benefits to both his employees and his customers.

You learn about an earthquake that hit a country, causing thousands of deaths and leaving thousands of other people without homes. Which of the following responses combines the higher goals of transcendent education called empathy and generativity?

You feel sympathy for the pain that disaster victims are enduring, and you give money generously to a disaster relief fund.

Integrity-based ethics programs involve

a set of guiding principles

Which of the following is one of the five higher goals of a transcendent education?

civil aspiration

Which of the following best refers to a company mechanism designed to prevent, detect, and punish legal violations?

compliance-based ethics programs

Maja's behavior is typically guided by what she thinks would be acceptable to her parents. According to Kohlberg, which of the following stages of moral development does Maja's behavior exemplify?

conventional stage

Which of the following approaches to production is ecologically benign and restorative?

cradle-to-cradle approach

The order of the levels in the pyramid of global corporate social responsibility and performance from bottom to top is

economic, legal, ethical, and philanthropic.

Actions and policies based on corporate social responsibility take into account stakeholders' expectations and often consider the triple bottom line, which includes

economic, social, and environmental performance

Chad believes that a behavior is acceptable whenever it produces the maximum benefits for himself. What system does Chad follow?

egoism

Which of the following has been identified as a factor that contributes to unethical behavior?

emphasizing short-term revenues over long-term considerations

Bill, the manager of Just Right Gelato, acts with integrity and honesty because he believes in a system of rules that governs the ordering of values. The system of rules that directs Bill's behavior is known as

ethics

Two basic ethical ideas underpin the Caux Principles: kyosei and

human dignity

In addition to the creation of sustainable economic development, which of the following is a goal of ecocentric management?

improvement of the quality of life worldwide for all organizational stakeholders.

Eli believes that every individual should take personal responsibility for his or her own behavior and that everyone needs to understand how to do the right thing. Which of the following types of ethics program does Eli prefer for the company?

integrity-based

Which of the following best refers to a company mechanism designed to instill in people a personal responsibility for ethical behavior?

integrity-based ethics programs

moral judgment involves

knowing which actions are morally defensible

Which ethical framework asks employees to consider how they would feel seeing their actions highlighted in the media?

light of day

Which of the following features of transcendent education emphasizes viewing success not merely as personal gain, but a common victory?

mutuality

Corporate social responsibility is the

obligation toward society assumed by business.

In the pyramid of global corporate social responsibility and performance, doing what is desired by global stakeholders forms the top part of the pyramid and is known as a(n) _____ responsibility.

philanthropic

Sergei then discusses the importance of being a good global corporate citizen by supporting the local school system. In Scenario E, Sergei's presentation most likely focuses on the _____ responsibility of the firm.

philanthropic

In Scenario D, according to Kohlberg's model of cognitive moral development, Lily can be categorized as being in the _____ stage.

principled

In making ethical decisions, moral awareness refers to

realizing that the issue has ethical implications

When a manager bases ethical behavior on the opinions and behaviors of relevant other people, the philosophy is best described as

relativism

Vijay works for a food manufacturer that plans to move to Mexico to take advantage of the cheaper labor. The CEO rationalizes this decision by claiming that many other companies are making similar moves. Vijay counters that the number of people who will be harmed by losing their jobs will be more than the number of people who will be helped by the relocation. Which of the following ethical systems does this debate contrast?

relativism vs. utilitarianism

What do people in the preconventional stage of Kohlberg's model of cognitive moral development base their decisions on?

rewards and punishment

According to Kohlberg's model of cognitive moral development, people in the principled stage

see beyond authority, laws, and norms to follow their self-chosen ethical principles.

Stan decided to lie to a client to convince him to close a deal. Which of the following is the most probable consequence of Stan's lying?

the client will lose respect for Stan in the long run

what is greenwashing?

the use of misleading marketing claims about the ecological benefits of products.

According to John Rawls, only a person ignorant of his own identity can make a truly ethical decision. This thought process is based on

the veil of ignorance

Corporate social responsibility is defined as the obligation

toward society assumed by business

A manager following the ideal process for ethical decision making is most likely to begin the process with

understanding all moral standards

Jamila wants to report the error because it is the honest thing to do, and therefore necessary. Which of the following best describes the ethical system used by Jamila to make her decision?

universalism

Once a year at the annual employee meeting, the president of Federated Finance reminds all his employees of his belief that there are certain values everyone can agree on, such as honesty, fairness, and respect for life. Which ethical system does the president live in?

universalism

Ideally, there should be no retaliation against a(n) _____ who reports ethical problems through proper channels made available by an organization for that purpose.

whistleblower

Assume the meeting ends with the managers deciding not to do anything about the customers who are owed money for past claims. Lewa, an employee who was present in the meeting, disagrees with the decision and gives an anonymous tip to a newspaper reporter about the unethical behavior. Which of the following best describes the action taken by Lewa?

whistleblowing