Chapter 5

A popular clothing company decides to source cotton only from farmers who employ environment-friendly farming methods, avoiding the use of chemical pesticides. The company announces this decision through the press and social media. Which of the following is the most likely result of the clothing company's actions?

An increase in sales and customer numbers The most likely result of the clothing company's announcements would be an increase in sales and customer numbers. A study by Walker Research indicates that, price and quality being equal, two-thirds of customers say that they would switch brands to do business with a company that is ethical and socially responsible.

Which of the following statements is true of codes of ethics of an organization's values?

Codes of ethics state the values or behaviors expected and those that will not be tolerated. Codes of ethics in and of themselves do little to influence and ensure ethical behavior among employees and managers. However, they are one key element of an organization's ethical framework. Codes of ethics state the values or behaviors expected and those that will not be tolerated.

B Lab certification is mandatory for companies that wish to incorporate as benefit organizations.

False Companies can incorporate as benefit corporations without getting B Lab certification, but many choose to do both to reflect their high commitment to environmental and social performance.

Which of the following statements is true of B Lab certification for benefit corporations?

It helps companies avoid unintentional greenwashing. Being a Certified B Corporation means a company meets B Lab's highest standards of verified, overall environmental performance, public transparency, and legal accountability.

Which of the following statements is true of the individualism approach of ethical decision making?

It is easily misinterpreted to support immediate self-gain. The individualism approach contends that acts are moral when they promote an individual's best long-term interests. However, because individualism is easily misinterpreted to support immediate self-gain, it is not popular in the highly organized and group-oriented society of today.

In the context of ethics, which of the following sets of parameters constitutes the triple bottom line that is used to measure an organization's sustainability performance?

People, planet, and profit Managers in organizations that embrace sustainability measure their success in terms of a triple bottom line. The term triple bottom line refers to measuring an organization's social performance, its environmental performance, and its financial performance. This is sometimes called the three Ps: People, Planet, and Profit

Which of the following scenarios represents an ethical dilemma?

Source PX outsourcing production to a third world country where no rules against child labor exist Source PX outsourcing production to a third world country where no rules against child labor exist represents an ethical dilemma. An ethical issue is present in a situation when the actions of a person or organization may harm or benefit others.

In the context of ethics, which of the following is a characteristic of managers who are "givers"?

They encourage others to think for themselves. Managers are "givers" when they try to place others' interests and needs above their own. When managers operate from a higher level of development, they may use a form of servant leadership, focusing on the needs of followers and encouraging others to think for themselves.

Which of the following statements is true of individuals at the postconventional level of ethical maturity?

They will disobey rules or laws that violate their internal set of values. At the postconventional, or principled, level, individuals are guided by an internal set of values based on universal principles of justice and will even disobey rules or laws that violate these principles. Internal values become more important than the expectations of significant others

A toll-free confidential ethics hotline allows employees to report questionable behavior, as well as seek guidance concerning ethical dilemmas.

True Some firms have instituted innovative programs and confidential hotlines to encourage and support internal whistle-blowing, which involves employee disclosure of illegal, unethical, or illegitimate practices on an employer's part. A toll-free confidential ethics hotline allows employees to report questionable behavior, as well as seek guidance concerning ethical dilemmas.

A(n) ________________________ is a for-profit organization that has a stated purpose that includes creating a material positive impact on society; is required to consider the impact of all decisions not only on shareholders but on employees, the community, and the environment; and voluntarily holds itself to high standards of accountability and transparency.

benefit corporation Managers have a legal authority to make decisions that are in the best interest of all stakeholders rather than maintaining a focus on short-term financial gains and shareholder returns.

Greenwashing occurs when a company tries to portray itself as more _______________ than it actually is.

environmentally minded Greenwashing occurs when a company tries to portray itself as more environmentally minded than it actually is. An indication of the growing consumer interest in environmentally friendly products, services, and business practices is the increasing practice of greenwashing.

A certain firm believes in providing its employees the best facilities. It decides to serve imported and expensive Colombian coffee and a variety of continental cuisines in its cafeteria. In this scenario, the firm's decisions and beliefs pertain to the domain of

free choice. The firm's decisions and beliefs fall under the domain of free choice. The domain of free choice pertains to behavior about which the law has no say and for which an individual or organization enjoys complete freedom. An example is a manager's choice of where to buy a new suit, or an organization's choice of which of two well-qualified candidates to hire for an open position.

other mang quizlet

https://quizlet.com/266633494/principles-of-management-flash-cards/

As one of the top managers at DropLabs, Henry ensures that all his employees are given the right to speak freely with their managers and higher-ups to voice their concerns. He also ensures that employees are not monitored on days they are not at work. Henry believes that employees are most productive when they are allowed to choose the projects they want to work on, provided they have the skill set and the experience to perform the job. In the context of the various ethical decision-making approaches, Henry's beliefs and actions are consistent with those asserted by the:

moral-rights approach. In the context of the various ethical decision-making approaches, Henry's beliefs and actions are consistent with those asserted by the moral-rights approach. The moral-rights approach asserts that human beings have fundamental rights and liberties that cannot be taken away by an individual's decision. To make ethical decisions, managers need to avoid interfering with the fundamental rights of others, such as the right to freedom of speech, the right to privacy, or the right of free consent.

essica is a recent graduate. She begins her first job at a publishing house as a trainee editor. Jessica's manager is a highly authoritative person who closely monitors her performance. Jessica believes that if she obeys her manager's instructions, she can avoid harmful personal consequences. In the context of ethics, Jessica is at the _____ of moral development.

preconventional level In the context of ethics, Jessica is at the preconventional level of moral development. At the preconventional level, individuals are concerned with external rewards and punishments and obey authority to avoid detrimental personal consequences. See 5-4: The Individual Manager and Ethical Choices

In the context of ethics, research has shown that people will work harder and more effectively under __________________, in which leaders put others' interests and needs above their own.

servant leadership Servant leadership means that managers are "givers" and try to place service to others before self-interest, listen as a way to care about others, and nourish others to help them become whole. This approach to management was based on Greenleaf's Quaker beliefs.