Chapter 5: Case SAP ERP
As a result of which step of the order fulfillment process are withdrawals created and stock levels in the warehouse and material master data updated?
"prepare delivery" step
The SAP solution map provides an overview of business functions and processes, which should help to
- visualize, plan and implement a - consistent, integrated and comprehensive business solution
What are the process areas of the SAP solution map?
1. procurement and logistics execution 2. product development and manufacturing 3. sales and service 4. financials 5. human capital management 6. analytics 7. corporate services
Which module contains an accounting functionality for an individual company?
CO (controlling)
Which module contains an accounting functionality for a group of companies?
EC (enterprise controlling)
What application systems are included in the SAP business suite?
ERP, CRM, SRM, SCM, PLM
What is the SAP solution map (business map)?
a diagram that summarizes the most important areas supported by SAP ERP.
Who creates a purchase order?
a salesperson
What are advantages of an ERP system?
a) less documents b) less interruptions and delays c) higher visibility
What does the life-cycle data management part of product development and manufacturing comprise?
all aspects of managing and representing product information
What does the travel management part of corporate services comprise?
all steps of the planning, preparation and accounting of business trips
What is the information object "purchase requisition"?
an electronic document for an internal order
What has to be generated and stored in the database for an external document?
an internal document
A person, a group, a department or any other unit is depicted in a EPC by?
an organizational unit
What does the operational analytics part of analytics comprise?
analyzing and improving the business processes and the company's current operations
What does the quality management part of corporate services comprise? And from which module is it available from?
assuring and managing the quality of products and assets throughout the PLC and along the SC available from the QM (quality management) module
When is an open item created?
by entering an invoice into the database
How are information objects identified?
by numbers
Which functionality does life-cycle data management contain?
change and configuration management
What does the professional-service delivery part of sales and service comprise?
consulting services for selling, planning, delivering and settling project-based services
What does the end-user service delivery part of analytics govern?
delivery of roles for role-specific tasks
What is a good receipts?
electronic document generated when the shipment has been received and stocked
What does the environment, health and safety compliance part of corporate services comprise?
environmental, occupational and product safety processes, regulatory compliance, CSR
What is used to control the flow of a process?
events regarding the state of documents
What does the global trade services part of corporate services comprise?
export, import and trade-preference management
Into which processes is the process area of financials divided?
financial accounting (external) management accounting (internal) corporate governance financial SCM treasury
Into which processes is the process area of analytics divided?
financial analytics operational analytics workforce analytics end-user service delivery
What does NPDI stand for?
for the new product development and introduction module
Is the SAP ERP software system function- or process-oriented?
function-oriented
What does GRC stand for? And what does it belong to?
governance, risk and compliance belongs to SAP BusinessObjects product suite
By which functions (modules) are the tasks and processes of human capital management supported?
human resources (HR)
Where are the details needed to order materials stored?
in the material's master data
What does the inventory and warehouse management part of procurement and logistics execution comprise?
inbound processing outbound processing cross docking physical inventory warehousing and storage
What does the inbound and outbound logistics part of procurement and logistics execution comprise?
inbound: after the goods have been received outbound: preparing and sending good to recipients
What is an outbound delivery?
includes all customer orders that are to be shipped together
Which transactional data is relevant in the order fulfillment process?
inquiry, quotation, standard order, material withdrawal, delivery, outbound delivery, invoice, payment, open item
How is the SAP ERP system divided?
into functional areas and individual functions
Into which process is a comprehensive document management section included?
life-cycle data management
What are essentials database objects relevant for the order fulfillment process?
master: material, customer, condition, warehouse transactional: inquiry, quotation, standard order, material withdrawal, delivery, outbound delivery, invoice, payment, open item, ...
What are essentials database objects relevant for the production process?
master: material, product structure, warehouse, routing, operating facility transactional: material document, planned order, standard order, production order, order confirmation
What are essentials database objects relevant for the procurement process?
master: material, warehouse, suppliers, creditor transactional: purchase requisition, purchase order, goods receipt, supplier invoice, open item, payment, ...
Which data object is needed for creating a purchase requisition?
material (master data)
Which transactional data is relevant for the production process?
material document, planned order, standard order, production order, order confirmation
Which master data is relevant in the order fulfillment process?
material, customer, condition, warehouse
Which master data is relevant for the production process?
material, product structure, warehouse, routing, operating facility
Which master data is relevant in the procurement process?
material, warehouse, suppliers, creditor
By which functions (modules) are the tasks and processes of product development and manufacturing supported?
materials management (MM) production planning (PP)
By which functions (modules) are the tasks and processes of procurement and logistics execution supported?
materials management (MM) sales and distribution (SD)
How does an EPC include external documents?
only implicitly, whereas internal documents are shown explicitly
What does a purchase order contain?
order items, prices of the items, the vendor and purchasing organization
What kind of document is created in the dispatch shipment step of the order fulfillment process?
outbound delivery
What does the workforce process management part of human capital management comprise?
personnel administration payroll and legal reporting organizational management global employment benefits management health benefits management time and attendance
What does "Plnd order" stand for?
planned order
Is the SAP solution map function- or process-oriented?
process-oriented
Into which processes is the process area of procurement and logistics execution divided?
procurement inventory and warehouse management inbound and outbound logistics transportation management
Which process area requires effective cooperation from all parties involved? And with which process is it supported?
product development area supported by the "development cooperation" process
Into which processes is the process area of product development and manufacturing divided?
production planning manufacturing execution product development life-cycle data
What does the workforce deployment part of human capital management comprise?
project resource planning resource and program management retail scheduling
What does a purchase order refer to?
purchase requisition
Which transactional data is relevant in the procurement process?
purchase requisition, purchase order, goods receipt, supplier invoice, open item, payment
What does the sales order management part of sales and service comprise?
quotation and order management contract management billing internet sales incentive and commission management
What does the procurement part of procurement and logistics execution comprise?
requisitioning purchase order processing receiving goods handling returns financial settlement
By which functions (modules) are the tasks and processes of sales and service supported?
sales and distribution (SD)
Into which processes is the process area of sales and service divided?
sales order management aftermarket sales and service professional-service delivery
What does the aftermarket sales and service part of sales and service comprise?
service order processing installation and configuration management contractual and warranty-based services
What does the project and portfolio management part of corporate services comprise? And from which module is it available from?
structuring a projekt resource, time and budget management project execution project accounting development collaboration available from PS (project system) module
Into which processes is the process area of human capital management divided?
talent management workforce process management workforce deployment
What does the production planning part of product development and manufacturing comprise?
the MRP 2 functionalities of: consumption- and requirements-driven materials planning net requirements calculation lot sizing forward shifting creating order proposals and planned orders
What does the corporate governance part of financials comprise?
the framework of all the rules and regulations under which a company is operating
What does the material document reflect?
the incoming materials going on stock
What does the talent management part of human capital management comprise?
the lifecycle of the relationship between employees and the company
What does scheduling a production order mean?
to create a network of operation times based on the routing of the material to be manufactured
What is the goal of the financial analytics part of analytics?
to increase the sales and revenue while decreasing capital investment and operating cost and improving business processes
What is the goal of the workforce analytics part of analytics?
to make sure that the activities of all organizational units and employees are in line with the company's strategy
What does the enterprise asset management part of corporate services comprise? And from which module is it available from?
to plan, set-up and maintain the technical assets of the company available from the PM (plant maintenance) module
Why does the majority of process steps have to access the database?
to read, update or create database objects
What is the goal of the financial SCM part of financials?
to reduce working capital and to improve the liquidity
What does the transportation management part of procurement and logistics execution comprise?
transportation planning transport execution freight costing
Into which processes is the process area of corporate services divided?
travel management environment, health and safety compliance project and portfolio management real estate management enterprise asset management quality management global trade services
By which functions (modules) are the tasks and processes of financials supported?
treasury (TR) controlling (CO) enterprise controlling (EC) financial accounting (FI)
How is the treasury process of the financials process area divided?
treasury and risk management cash and liquidity management in-house cash bank communication management
Which organizational units are responsible for the procurement process?
warehouse management, purchasing, goods receiving, accounting
How can one check the availability of required operating facilities?
with the held of the "capacity" button
How can one check material availability in SAP ERP?
with the help of the "material" button
When is the order fulfillment process complete?
with the posting of the received payment
