chapter 6 mana practice test

Which of the following is a function of a planning staff?

To go beyond pet projects and particular departments

Which of the following is the starting point of ensuring commitment to the goal-setting process for organizational goals and plans?

Top management support and communication

How can organizations make the best use of goal setting and the goal-setting processes?

By understanding the purpose of goals and planning

What is the first step in developing contingency plans?

Considering contingency events when developing strategic, tactical, and operational plans

What is the first step that a manager should take in executing a tactical plan?

Evaluate every possible course of action in light of the goal it is intended to reach.

Raphael has set a goal of improving employee satisfaction by 10 percent over the next year. Why might this goal be inappropriate?

It is difficult to quantify.

Aviva and her department are planning an elaborate six-month campaign to distribute samples to a wide variety of retail and restaurant outlets for the purpose of increasing brand identity. Which type of single-use plan will Aviva's department use to accomplish this goal?

Program

Rebeya is setting goals with the executive team of her organization. These goals include financial and productivity goals, as well as environmental and sustainability goals. Which type of goals is Rebeya establishing?

Strategic

What does the ultimate success of a tactical plan depend on?

The way it is carried out

Which type of plans are an organized sequence of steps designed to execute strategic plans?

tactical