Chapter 6 Quiz 2

_____ are organizations that help other organizations sell their goods or services directly to customers.

Distributors

Which of the following is the result of globalization?

Globalization weakens cultural barriers and reduces dissimilarities between nations.

Clara belongs to a society which values assertiveness, performance, competition, and results. Her society also encourages freedom of expression and personal success, but makes few provisions for the welfare of the weak. According to Hofstede's model of national culture, which of the following is true about her society?

Her society has an achievement orientation and is high on individualism.

Which of the following is true about the general environment?

It includes the wide-ranging global, technological, sociocultural, and political forces that affect organizations.

Which of the following is an example of a supplier?

a bank or financial institution

Shannon works for an e-commerce company. Her manager asked her to update the company's global website. To improve the company's global presence, the most important element Ella should focus on is

a global design template

Dolphin's Diner, a famous seafood chain, has opened its newest restaurant in a small town. It soon finds that the only customers it attracts are tourists, because the locals prefer to go to The Clam Café—an older but more expensive restaurant. The Clam Café enjoys significant

brand loyalty

As the only store to design and sell curtains in the suburb of Oakland, the merchandise sold by Plush Parade is overpriced. Noticing this, Diana's Draperies sets up a showroom in the same suburb, reasoning that with lower prices, they would be able to attract more customers. Diana's Draperies is Plush Parade's

competitor

Jeremy has a personal library with over 5,000 novels of various genres, most of them bought from Benison's Book House. He is an example of a Benison Book House's

customer

Leo wants to improve the costs for his business, so he chooses to buy inputs in bulk and manufacture products in larger quantities. This is an example of

economies of scale

Which of the following factors played an important role in speeding up globalization?

declining barriers to trade and investment that eased the flow of capital throughout the world

A decline in the number of young people joining the workforce and an increase in the number of active employees who are postponing retirement are examples of _____ forces in the general environment.

demographic

Apple Inc. contracts with companies in Taiwan to make inputs such as the chips, batteries, and LCD displays that power its digital devices at lower costs. This strategy is an example of

global outsourcing

Deregulation, privatization, and the removal of legal barriers to trade are examples of changing _____ forces.

political

_______ forces are outcomes of the changes in the laws and regulations of a society.

political

Which of the following is potentially the most threatening force that managers must deal with in the task environment?

rivalry between competitors

Which of the following is an example of collectivism values?

subordination of the individual to the goals of the group

Jay's Furniture Factory gets its raw material from the local timber yard. The timber yard acts as Jay's

supplier

Unlike previous generations, salespeople today can work from home offices, communicate with colleagues in different parts of the world almost instantly, and commute electronically to work. This flexibility is due to changes in

technological forces

According to Hofstede, individualist societies

value personal freedom, personal success, and self-expression.