Chapter 7

Which of the following are ways a non-dominant group may seek to relate to a dominant group?

assimilation separation accommodation

Maria lives with her parents, a fact she does not disclose to her work colleagues. When her colleagues complain about the hassles of home ownership, Maria just smiles and shakes her head. This is an example of the

assimilation goal.

A self-assessment helps you to understand how your ______ influence intercultural communication.

attitudes toward different cultures

Which of the following especially hinders intercultural relationships?

attribution and perceptual errors

Intercultural communication previously impacted groups such as international businesspeople, ambassadors, and missionaries, but today international communication is common for most people because of

demographic shifts and technological advances.

Which of the following is the best way to reduce prejudice?

education

Which of Schwartz's values is best defined as valuing morally defined relationships among people who are treated as equals?

egalitarianism

Schwartz's values run in opposition to one another. Match the values that make up the opposing cultural dimensions. hierarchy embeddedness mastery

egalitarianism autonomy harmony

Religious beliefs are examples of

elements that can define a culture.

Which of Schwartz's values is best defined as valuing maintenance of peace and stability within a collective social structure?

embeddedness

In an individualistic culture, people are more likely to

emphasize individual liberty.

If you believe your culture is better, more important, and more valuable than any other culture, you are demonstrating

ethnocentrism.

People who feel that Americans should only speak English are exhibiting

ethnocentrism.

Because intercultural communication is becoming commonplace, you can

find many opportunities to practice your skills.

To improve intercultural communication, understand that other cultures ______ your own culture.

have as much value as

Which of Schwartz's values is best defined as valuing predictable behaviors of people who function professionally, socially, and personally within defined roles and structures?

hierarchy

Which of the following are the cultural dimensions Schwartz believes all cultures align within?

hierarchy vs. egalitarianism mastery vs. harmony embeddedness vs. autonomy

Cultures that find it difficult to accept ambiguity and diversity are known as

high uncertainty-avoidance cultures.

Cultures that are likely to have many rules tend to be

high uncertainty-avoidance.

The basis of prejudice is often

ignorance.

The same problems that affect interpersonal communication ______ intercultural communication.

impact

True or false: You should study intercultural communication because local business is now worldwide.

True

Match the Hofstede cultural dimension with the correct description. High-power distance Low-power distance Individualistic Collectivist Masculine Feminine

Emphasize strict hierarchical orders among people Equalize the distribution of power and fight inequalities Emphasize individual liberty within a loosely knit social framework Emphasize a tightly bonded social framework that deemphasizes the individual Emphasize typically masculine traits such as assertiveness, achievement, and success Emphasize typically feminine characteristics such as cooperation and caring

Gay and lesbian societies and ethnic groups in the United States are examples of groups who are

outside the dominant culture.

Which of the following do countries that value embeddedness often wish to maintain?

peace strict social norms stability

What factors establish a dominant culture?

power and influence

To model effective intercultural communication,

practice supportive behaviors.

The best way to improve your intercultural communication skills is through

practice.

Having a negative attitude toward a group of people because they are who they are is the definition of

prejudice.

Be ______ in order to learn from intercultural communication practice.

reflexive

If you assess intercultural interactions with the goal of improving future communication, you are practicing

reflexivity.

If people receive a negative comment about their social group, they are likely to

respond negatively.

If people receive a positive comment that is based on a stereotype, they are likely to

respond negatively.

Understanding how other cultures are ______ your own can lead to better intercultural communication.

similar to different from

In order to improve intercultural communication, you should avoid

stereotypes. ethnocentrism.

Match the Hofstede cultural dimension with the correct description high uncertainty avoidance low uncertainty avoidance long-term orientation short-term orientation indulgence orientation restraint orientation

Be intolerant of unorthodox behaviors while maintaining rigid codes of conduct Have relaxed norms for people's behaviors Maintain time-honored traditions while viewing with skepticism social change. Be tolerant of immediate and pragmatic actions to meet individual and social needs Accept the instant gratification of basic human needs Emphasize social norms over instant gratification of needs

Which goal for relating to dominant groups matches which situation? assimilation goal accommodation goal separation goal

Henri recently moved to the United States. He works very hard on speaking English without an accent. Gigi has a photo of her with her lesbian partner on her desk but she does not discuss her relationship with her colleagues. A small religious group moves to a remote area and homeschools their children.

Which of the following is an example of a stereotype?

Irish people drink excessively.

In terms of cultural tightness, which of the following countries would be described as more tight than loose?

South Korea India Malaysia

A poor person in the United States whose successful invention brings wealth and power moves from

a non-dominant culture to a dominant culture.

A culture that exists within a dominant culture but differs from it in a notable way is called

a non-dominant culture.

Which of the following is a value of collectivist cultures?

a preference for a tight social network

Empathy is an example of a(n)

a supportive behavior.

The ______ goal is achieved when the non-dominant group has a positive relationship with the dominant group while still maintaining its own identity.

accommodation

To improve your intercultural communication skills, assess your

beliefs. personal communication style. prejudices.

Using nonverbal and verbal communication that is culturally appropriate for the person with whom you are interacting is the definition of

code sensitivity.

Intercultural communication is important because interaction with people from other cultures is becoming

commonplace.

Which of the following strategies can help you discover strengths and weaknesses about your own culture?

learning about other cultures

To improve intercultural communication,

look for shared codes.

A culture that tolerates diversity and ambiguity is known as a(n)

low uncertainty-avoidance culture.

Cultures that are more likely to accept political refugees are

low uncertainty-avoidance.

What is the definition of stereotyping?

making a generalization about a group that oversimplifies their culture

Which of the following groups often experience prejudice?

marginalized groups

Cultural tightness is best defined as

the degree to which a culture is consistent within a national boundary.

Because of ______, you may work with individuals from a variety of cultures.

the global economy

The definition of intercultural communication is

the study of how cultural characteristics affect the ways in which people communicate.

A culture is a unique combination of elements, including ways of behaving and ways of thinking, that

unite a group of people.

Which of the following defines Schwartz's value of harmony?

valuing an understanding and appreciation of the natural and social world as it is experienced

Which of the following defines Schwartz's value of mastery?

valuing the use of self-assertion to master the natural and social world in order to achieve personal goals