Chapter 7

Which work setting is most likely to benefit from team training?

a military brigade

A learning management system is best described as

a software application that automates the administration, development, and delivery of training programs.

__________ involves training sessions in which participants observe other people demonstrating the desired behavior, then have opportunities to practice the behavior themselves.

Behavior modeling

Which type of training allows trainees at different locations to attend programs online, using their computers to view lectures, participate in discussions, and share documents?

distance learning

__________ refers to a process of systematically developing training to meet specified needs.

instructional design

Which term refers to a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?

A case study

__________ is the limit on training's effectiveness that arises from the conditions within the organization.

A situational constraint

Which occupation would be most likely to employ an apprentice?

Carpenter

__________ trains a team on how to share information and decisions to obtain the best team performance.

Coordination training

Which on-the-job training program is typically funded by an educational institution as a component of an academic program?

Internship

Behavior modeling is especially useful for improving

Interpersonal skills

Which form of training prepares employees to perform their jobs effectively, learn about the organization, and establish work relationships?

Orientation

In the context of principles of learning, which term is defined as the difficulty level of written materials?

Readability

__________ exists when employees are able and eager to learn and when their organizations encourage learning.

Readiness for training

When using an outside training expert, a complete __________ should indicate funding for the project and the process by which the organization will determine its level of satisfaction.

Request for proposal

At American Auto, managers encourage employees to receive training and praise them when they demonstrate new skills. Employees are excited about how learning helps them succeed at work and take on more responsibility. Which aspect of readiness for training does this example describe?

Social support

__________ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Team training

__________ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.

Transfer of training

Which form of experiential training is a teamwork and leadership training program that uses challenging, structured outdoor activities?

adventure learning

Which of these is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

apprenticeship

__________ training remains the most widely used method of training in the workplace.

classroom

Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as

cross-training

A(n) __________ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life situations.

experimental programs

Which occupation would most likely employ interns?

journalist

In a person analysis, what is a primary variable that can be affected by training?

positive consequences to motivate good performance WRONG the employee's ability

In the context of planning a training program, even though it is time-consuming, putting together a __________ is worthwhile because it helps an organization clarify training objectives, compare vendors, and measure results.

request for proposal

Which training method involves representing a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

simulation

__________ refers to the ways an organization's people encourage training.

social support

Which process identifies the knowledge, skills, and behaviors that should be emphasized in training?

task analysis

Needs assessment is best described as

the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training are necessary.

Which term is defined as an organization's planned effort to help employees acquire job-related knowledge, skills, abilities, and behaviors?

training

Information such as facts, techniques, and procedures that trainees can recall after training is an example of

training outcomes

The simplest approach to evaluating training is to

use only a posttest.

What is a computer-based technology that provides an interactive, three-dimensional learning experience?

virtual reality