Chapter 7 MGMT 331-5S8
Which of the following statements describe ways of building meaning into your life?
Incorporate your natural strengths into your personal and work lives.,Find time to help others.,Try to do more activities that you love.
Which of the following do positive relationships provide? (Check all that apply.)
Informational support,Social companionship,Esteem support
Negative emotions include which of the following feelings?
anger,fear,sadness
What term is also used to describe engagement?
being \in the zone\""
How can employees contribute to a positive organizational climate?
by being more virtuous,by sticking to the values endorsed by their employer
Which of the following positive outcomes can occur with greater efficacy?
enhanced positive outlook,increased effectiveness,improved confidence
An intention represents an end point or desired you want to achieve.
goal
Both willpower and way power are needed to have .
hope
Some benefits of flourishing are:
lower cardiovascular risk,improved sleep,positive team performance
People who view their successes as due to their personal causes and negative events to temporary, external and situational ones are:
optimists
Which of the following describes mindfulness?
paying attention on purpose,being nonjudgmentally aware of what is happening,being in the present moment
A very cohesive sales team that achieved much higher sales than expected in a much shorter time period would be an example of:
positive deviance
According to Spreitzer and Cameron from the University of Michigan, notable performance that greatly goes beyond expectations in positive ways is:
positive deviance
Learning how to incorporate mindfulness requires which of the following?
practice,time,commitment
Organizational climate is defined as employees' perceptions of _____. (Check all that apply.)
practices and procedures,formal and informal organizational policies
The idea that positive practices in organizations lessen the effect of stressors is the ______.
buffering effect
In addition to doing good and being profitable, what do companies need to do to have a successful positive approach to business?
creativity
A study in the Harvard Business Review reported that flourishing employees exhibited:
greater commitment to their employers,better overall performance,decreases in burnout
According to Fortune magazine, a positive approach to business has allowed some companies to address major issues profitably by meeting which of the following criteria?
having a measurable social impact,realizing business results,implementing innovation
A positive view of organizational behavior is characterized by:
trustworthiness,positive spirals of flourishing,well-being
The concept that practices escalate positive outcomes because of their association with positive emotions and social capital is known as the amplifying effect. (Enter one word in the blank.)
positivity
The upward spiral of positivity means that:
your positive behaviors, attitudes, and feelings continually reinforce your own and those of others
Positive organizational behavior involves:
the study and application of positively oriented human resource strengths,the study and application of positively oriented psychological capacities
Researchers of positive and negative experiences agree that the following statements are true:
Negative experiences stimulate a survival orientation.,You must have more than one positive experience to remedy a negative one.,Positive experiences turn on a supportive orientation.
Match the element of positive psychological capital (PsyCap) in the left column with the correct explanation from the right.
Persevering toward goals to succeed,Having confidence to take on challenging tasks,Bouncing back after problems or adversity,Making a positive attribution about success now and in the future
Which of the following statements are true about the business of mindfulness?
The popularity of mindfulness has grown rapidly.,It has become a $1 billion business.
Signature strengths are a subset of 24 character strengths, including which of the following?
honesty,creativity,gratitude
By making your goals SMART and formulating effective action plans, you can build your level of ______, which will boost your goal commitment and success.
hope
Positive emotions in employees support which of the following?
lower stress levels,organizational commitment
Positive businesses do well and do good because they are profitable and they:
make the well-being of their stakeholders important,believe supporting and developing employees is valuable in itself
Belonging to and serving something that you believe is bigger than the self is:
meaningfulness
It is realistic to recognize that emotions are also important because we sometimes experience loss, betrayal, or fear.
negative
Today, mindfulness is used to improve which of the following outcomes?
physical,emotional,cognitive
Your perspective about how to overcome challenges is broadened by emotions.
positive
Research about positive and negative experiences agrees that:
positive and negative experiences are not equals
A positive act that is done without expectation of something in return is a(n) behavior.
prosocial
Positive relationships fuel the giving and receiving of , which is the amount of perceived helpfulness we derive from social relationships. (Enter one word in each blank.)
social ,support
Which of the following describe how the amplifying effect is passed on?
social capital,emotions that are positive
Which of the following are the processes that lead to positive outcomes under the framework of positivity?
the buffering effect,the positivity effect,the amplifying effect
True or false: Flourishing employees experience less burnout and take fewer sick days.
TRUE
True or false: Positive emotions build on themselves within you and spread to others.
TRUE
True or false: Positive emotions combat negative emotions.
TRUE
According to research, when people lied less frequently over the course of ten weeks, what was the result?
Their physical and mental health improved.
Which of the following statements is true about emotions?
They are short-lived.
Which of the following are positive effects of negative emotions?
They can make you improve.,They can assist you in seeking the help of others.
True or false: When people are \in flow
\" they are just doing
The continual, reinforcing process where your positive , feelings, and attitudes feed your own and those of others is known as an upward spiral of positivity.
behaviors
Employees have greater commitment, performance, satisfaction, and are retained more often when they:
believe organizational practices support them
Which of the following practices should be implemented by managers?
identifying and emphasizing existing positive practices,understanding that being positive rubs off on others,advocating mindfulness training
What have the benefits of short meditation techniques been shown to do?
improve task performance,enhance memory,alleviate stress
An end point or goal you want to achieve is represented by an .
intention
The study and application of positively oriented human resource strengths and psychological capacities that can be effectively managed for performance improvement in today's workplace:
is positive organizational behavior
The amount of perceived helpfulness that is derived from social relationships is known as social .
support
Key sets of practices that impact organizational climate are:
support programs,human resources practices and policies ,training programs
To make interactions into positive, worthwhile connections, you can:
trust others to meet your expectations and let it show,engage the other person by being present and attentive,support others to achieve a goal
Which of the following are actual forms of meditation that help reduce stress and negative emotions?
walking meditation,breathing meditation
Positive emotions help combat emotions.
negative
Those who are both realistic and flexible are .
optimist
When organizations are defined by greed and secrecy, which of the following become central to employees?
uncertainty management,profitability achievement
Restorative justice, compassion, and temperance are global that are essential to promoting positive organizational behaviors.
values
The focus of leadership is to help individuals, groups, and organizations elevate, enrich, and flourish. (Enter one word in the blank.)
virtuous
What organizations and individuals aspire to be when they are at their very best is:
virtuous leadership
True or false: Empowering, supporting, and developing employees can help organizations meet shareholder expectations.
TRUE
The view of organizations as typified by a single-minded focus on winning share which of the following characteristics?
burnout,conflict,distrust
The ways that the text authors suggest you can build meaning in your life include:
finding a way to build your personal strengths into your personal and work life ,identify activities you love doing and do more of them and build them into your work life,going out and helping someone
For the benefits of positive organizational behavior to occur, you must have several experiences for every experience.
good,bad
Your confidence in your ability to achieve is represented by which of the following?
self-efficacy
When organizations attempt to balance the needs of stakeholders, who do they consider to be part of that group?
customers,investors,employees
It is important to recognize negative emotions because:
it is realistic to recognize that we experience loss, betrayal, and anger,to ignore them subverts health
The sense of belonging to and serving something that you think is bigger than the self is known as . (Enter one word in the blank.)
meaningfulness
The practice of mindfulness, including ______, has gained significant interest in workplaces everywhere.
meditation
Paying focused attention to what a co-worker is saying is an example of how improves interpersonal communication.
mindful
Examples of prosocial behavior include:
sharing expertise with a team member,complimenting a team member on a recent achievement
What is another term for positive human traits that influence thoughts, behaviors, and feelings while yielding a sense of fulfillment?
signature strengths
Which of the following determines how likely you are to reap the benefits of positive emotions and positive OB?
the relative frequency of your positive to negative emotions
The benefits of positive emotions include:
they spread to others around you,a broader perspective about overcoming challenges,that they build on themselves
True or false: Virtuous leaders place more focus on greater market share than on the greater good.
FALSE
Which of the following are part of PERMA?
engagement,positive emotions,relationships,meaning
What are some of the results that occur when signature strengths are valued?
enhanced goal achievement,more positive emotions,improved satisfaction
According to its definition, the buffering effect reduces the impact of which of the following?
events that are negative
Strategies to increase your own positivity include:
expressing kindness,countering negative self-talk and thoughts,establishing enriching connections
Our lives result in goodness, growth, and resilience when we:
flourish
What can result when your positivity lacks sincerity?
loss of credibility,erosion of trust,reduction of influence
Which of the following are examples that describe the definition of the positivity effect?
moving away from life-draining energy,moving toward life-giving energy
Emotions that are result in actions that are narrow and specific, while emotions that are often widen someone's mindset.
negative,positive
Although some business leaders try to satisfy all groups of stakeholders, realistically how many groups are given a clear priority?
one
The characteristic that is the mind's way to motivate us to move forward in the face of uncertainty is:
optimism
What is the term for the belief that the future will be bright and one's situation in life has the ability to improve?
optimism
Employees' beliefs about what they see going on at work and their beliefs about what is happening to them is:
organizational climate
Which of the following helps create positivity from situation factors?
organizational culture and climate
What are some of the fundamental obstacles to incorporating signature strengths in the workplace?
performance management practices,organizational culture,reluctant leaders
Positive emotions in a business setting can have a desirable impact on which of the following?
performance,creativity,decision-making
Which of the following OB practices foster employee positivity?
permitting staff to make decisions,employing staff who practice civility,providing information to employees that reveals the impact of their work
To reap the benefits of positivity, you must:
realize that insincere positivity can be harmful,be sincere and authentic
If you lose focus during breathing meditation and your mind begins to wander, what should you do?
recognize the sounds around you,acknowledge the thoughts entering your mind,return your focus to breathing
Well-being is the combined impact of which of the following elements?
relationships,positive emotions,achievement
How someone is able to bounce back from adversity and sustain oneself in the face of the demands of positive events is known as .
resileince
The ability to bounce back from adversity and sustain yourself in the face of the demands of positive events is:
resiliency
Which of the following traits are promoted by virtuous leaders?
respect,integrity,trust
Match the POB practice that fosters employee positivity from the left column with the benefit on the right.
Gives employees a sense of control and more chances to learn,Helps employees understand the larger picture of how their work fits in the goals of the company,Hiring employees who treat others well and with respect,Offers assessments that are both motivational and instructional
are a strong contributor to our well-being that buffer us from stressors and enable us to get things done. They fuel the giving and receiving of social support. (Enter one word in each blank.)
Positive,relationships
Resiliency is powerful because resilient people are:
flexible to changing demands,open to new experiences,emotionally stable in the face of adversity
Optimists view successes as due to their personal causes and negative events to temporary external ones because they are:
flexible,realistic
The extent to which our lives contain PERMA is the extent to which we . (Enter one word in the blank.)
flourish
The state of being completely involved in an activity for its own sake is known as .
flowing
When organizations and individuals aspire to be their very best it is known as leadership.
virtuousness
In organizations typified by greed, selfishness, and a single-minded focus on winning, what is the ultimate measure of success?
wealth
The combined impact of positive emotions, engagement, relationships, meaning and achievement is:
well-being
Pursuing achievement for its own sake helps build which of the following characteristics?
feelings of mastery,feelings of competence,feelings of self-efficacy
The components of virtuous leadership most frequently discussed in OB research include:
focus on the greater good,trust,integrity
In walking meditation, sending a signal to the mind to guide its attentiveness and awareness is:
forming an intention
In what ways is the strength movement a significant change from past practices?
The focus is on employee successes rather than underperformance.,Attention is paid to potential rather than deficiencies.
What are useful variations on the walking technique?
focusing on sound,focusing on smell
The ability to abandon justified resentment and adopt positive, forward-looking approaches in response to harm or damage is .
forgivness
The framework of positive OB is driven by:
mindfulness,positive emotions,psychological capital
Match the organizational value in the left column with the correct definition from the right.
Resolve conflict by giving all parties a chance to express their thoughts and feelings, producing solutions that focus on the greater good,Help others by showing sympathy, kindness, tenderness, and love,Promotes self-control, humility, and prudence when faced with temptation and provocation
The capacity to foster collective abandonment of justified resentment, bitterness, and blame and instead adopt forward-looking approaches in response to harm or damage is:
forgiveness
Exceptionally means above and beyond expectations.
positive
What are the two main components of hope?
waypower,willpower
Match the element of psychological capital in the left column with the example of how to develop it from the right column.
Generate a work-related goal, develop multiple plans for achieving it, and ask for feedback from others.,Break larger goals into smaller subgoals, create plans, and seek feedback ,List your skills and talents and how they can be used to achieve your goal. Identify obstacles and how to avoid them.,Identify negative expectations and possible impediments. Check to see if they're valid and check with others to challenge your assumptions.
Match the benefits of mindfulness in the left column with an example from the right column.
Improving working memory can be achieved through meditation.,Paying attention to others' emotions reduces conflict and lessens negativity when conflict does occur.,Reducing rumination helps alleviate the undesirable emotional impact it can cause.,Improved decision making benefits one's job performance.
How does mindfulness improve your interactions with other people?
It increases your ability to focus on people.
Which of the following statements are true regarding efficacy?
It plays an important role in positive psychological capital.,It impacts how you perceive the world.,It influences how you deal with challenges and opportunities.
Which of the following statements are true regarding mindfulness?
It takes effort to be mindful.,Mental chatter detracts from the inner quiet necessary to remain focused.,Each person has the ability to be mindful.
We flourish when we pursue for its own sake because it builds self-efficacy and feelings of mastery.
achieve
Enhanced self-esteem, self-efficacy, and mastery are a result of pursuing:
achievement
The concept that positive practices escalate positive outcomes because of their association with positive emotions and social capital is known as the:
amplifying effect
According to the definition of positive OB, what is its desired end result?
better performance
When organizations employ the positivity effect, what is often the result?
better performance
How can managers show their support for PERMA?
by providing social support when possible,by encouraging creative approaches to achieving goals,by displaying positive emotions in the workplace
Which of the following describes the components of psychological capital?
can increase job satisfaction,is flexible,reduces anxiety and stress
Employees' perceptions of formal and informal policies, practices, procedures, and routines at work are called organizational . (Enter one word in the blank.)
climates
Positive emotions have benefits that include:
combating negative emotions,bettering work performance,building social relationships
PsyCap development includes which of the following?
efficacy,hope,resiliency
Which of the following are characteristics of positive organizational behaviors?
emphasizing meaningfulness,practicing humility
The extent to which you are physically, cognitively, and emotionally involved with an activity is:
engagement
Research shows that a focus on employee strengths can yield which of the following results?
Employees are more likely to feel engaged.,Productivity greatly increases. ,The perception of quality of life is vastly improved.
Match the form of social support in the left column with the correct explanation from the right column.
Provides information that a person is accepted and respected despite problems or inadequacies,Provides help in defining, understanding, and coping with problems,Spending time with others in recreational activities,Provides financial aid, material resources, or needed services
Global organizational values that are supported, endorsed, and shared by all that are essential for promoting positive organizational behavior include:
temperance,compassion,restorative justice
An organization that values vitality, appreciation, collaboration, and meaningfulness is one that:
develops thriving people and positive energy
The awareness that emerges through purposefully focusing your attention in order to fully experience an interaction is:
mindfulness
To have hope you need to have:
a path to achieve the goal,a goal and the determination to achieve it
A behavior such as complimenting a co-worker on a recent report is:
a prosocial behavior
Learning to use mindfulness takes ______, time, and commitment.
practice