CHAPTER 7: Quality and Innovation in Product and Process Design (MC)

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 1, and a sales point value of 3. The absolute weight of this customer requirement is ________. A) 9 B) 45 C) 6 D) 90 E) 81

A) 9

________ is used to develop a computer compatible mathematical description of a part. A) Geometric modeling B) Engineering analysis C) Multilevel prototyping D) Process modeling E) Concurrent engineering

A) Geometric modeling

The acronym QFD stands for ________. A) Quality Function Deployment B) Quality Feasibility Development C) Quality Function Design D) Quality Factors for Development E) Quality Feasibility Data

A) Quality Function Deployment

What is the first step in failure modes and effects analysis? A) assign each component an identifier B) list functions for each part C) identify highest risks D) list one or two failure modes for each function E) estimate likelihood of failure

A) assign each component an identifier

The principles for ________ include using fewer parts and fewer materials, and using snap-fits instead of screws. A) design for disassembly B) design for conformance C) design for reuse D) design for remanufacturing E) design for performance

A) design for disassembly

Over-the-wall syndrome refers to the difficulties that arise when ________. A) different types of engineers work in totally different departments B) firms integrate financial, planning, and control systems into a single architecture C) translating customer requirements into functional design D) environmental issues become key considerations for companies designing products E) the design products become complicated to build

A) different types of engineers work in totally different departments

The ________ component of a CAD system allows for the cataloging and standardization of parts and components for complex products. A) group technology B) geometric modeling C) multilevel prototyping D) product testing E) concurrent engineering

A) group technology

Which of the following is an internal source for product ideas? A) management B) industry experts C) competitors D) inventors E) customers

A) management

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________. A) 15 B) 30 C) 6 D) 10 E) 25

B) 30

________ products are new products using similar technologies that can coexist in a family of products. A) Contiguous B) Complementary C) Differentiated D) Concurrent E) Variable

B) Complementary

________ refers to how often a failure will occur, how easy it is to diagnose, and whether it can be fixed. A) Reliability B) Criticality C) Traceability D) Feasibility E) Maintainability

B) Criticality

________ systems are used to integrate financial, planning, and control systems into a single architecture. A) Product data management B) Enterprise resource planning C) Computer-aided design D) Business process management E) Information technology management

B) Enterprise resource planning

What is the first step in the product development process? A) project customer needs B) generate product ideas C) process technology selection D) manufacturing system design E) marketing plan design

B) generate product ideas

What is the final step in the product development process? A) project customer needs B) manufacture, delivery, and use C) final product definition D) product evaluation E) manufacturing system design

B) manufacture, delivery, and use

During ________ stage of the product development process, preliminary work can be performed to identify key quality characteristics and potential for variability with each of the different materials. A) product marketing and supply chain preparation B) technology selection for product development C) technology development for process selection D) final product definition E) manufacturing system design

B) technology selection for product development

________ reliability is defined as the propensity for a part to fail over a given time. A) System B) Concurrent C) Component D) Process E) Perpetual

C) Component

________ refers to the performance of all the design process steps simultaneously. A) Just-in-time engineering B) Lean engineering C) Concurrent engineering D) Reengineering E) Reverse engineering

C) Concurrent engineering

________ describes a method for translating customer requirements into functional design. A) Manufacturing system design B) Final product definition C) Quality function deployment D) Product design specification E) Customer future projection

C) Quality function deployment

R&D-generated ideas can be differentiated from marketing-generated ideas in that the latter ________. A) tend to be risky B) are less aligned with customer needs C) build on existing designs D) tend to be groundbreaking E) tend to be technologically innovative

C) build on existing designs

What is the final step in failure modes and effects analysis? A) describe effects of each failure mode B) estimate likelihood of failure C) eliminate or reduce highest risks D) estimate failure detection E) determine hazard likelihood and categorize

C) eliminate or reduce highest risks

A method of manufacturing that minimizes waste and pollution is referred to as ________. A) renewable manufacturing B) clean manufacturing C) green manufacturing D) ecofriendly manufacturing E) sustainable manufacturing

C) green manufacturing

Examining a design to see if different components in a product occupy the same space is called ________. A) process evaluation B) design analysis C) interference checking D) multilevel evaluation E) product testing

C) interference checking

The ________ stage of the product development process requires definition of the product architecture, the design, production, testing of subassemblies, and testing of the system for production. A) manufacturing system design B) final product definition C) product design and evaluation D) technology development for process selection E) technology selection for product development

C) product design and evaluation

A particular customer requirement has a strong association with a technical requirement, an importance of 9, a target value of 3, and a sales point value of 1. The absolute weight of this customer requirement is ________. A) 1 B) 3 C) 9 D) 27 E) 243

D) 27

________ means standardizing parts, modularizing, and using as few parts as possible in a design. A) Designing for engineering B) Designing for reliability C) Designing for manufacture D) Designing for simplicity E) Designing for control

D) Designing for simplicity

________ involves the usage of heat-transfer calculations, stress calculations, or differential equations to determine the dynamic behaviour of the system being designed. A) Process modeling B) Geometric modeling C) Concurrent engineering D) Engineering analysis E) Multilevel prototyping

D) Engineering analysis

In the product development process, the acronym PDS stands for ________. A) Product Development System B) Product Distribution System C) Product Design and Selection D) Product Design Specification E) Product Definition and Specification

D) Product Design Specification

________ refers to the differences in products that are produced and marketed by a single firm at any given time. A) Change B) Criticality C) Nonuniformity D) Variety E) Differentiation

D) Variety

The life-cycle approach to product design has led to practices known as ________. A) design for aesthetics, design for performance, and design for quality B) design for ease of manufacture, design for optimal pricing, and design for quality C) design for cost containment, design for quality, and design for conformance D) design for reuse, design for disassembly, and design for remanufacture E) design for reliability, design for dependability, and design for conformance

D) design for reuse, design for disassembly, and design for remanufacture

During the ________ stage of the project development process, external and internal sources brainstorm new concepts. A) product marketing and supply chain preparation B) technology development for process selection C) customer future needs projection D) product idea generation E) technology selection for product development

D) product idea generation

A particular customer requirement has a strong association with a technical requirement, an importance of 6, a target value of 3, and a sales point value of 2. The absolute weight of this customer requirement is ________. A) 1 B) 6 C) 9 D) 18 E) 36

E) 36

________ is the magnitude of the differences in a product when measured at two different times. A) Criticality B) Variety C) Differentiation D) Nonuniformity E) Change

E) Change

________ means to design products so that they are cost-effective and simple to build. A) Design for maintenance B) Design for control C) Design for reliability D) Design for engineering E) Design for manufacture

E) Design for manufacture

What is the first step in performing quality function deployment? A) prioritize technical requirements B) identify the correlations between design elements in the roof of the house C) prioritize customer requirements D) develop a listing of technical design elements along the roof of the house E) develop a list of customer requirements

E) develop a list of customer requirements

Which of the following is an external source for product ideas? A) marketing B) employee suggestions C) research and development D) management E) industry experts

E) industry experts

The ________ stage of the product development process involves the selection of the process technologies that will result in a low-cost, high-quality product. A) final product definition B) technology selection for product development C) technology development for process selection D) product design and evaluation E) manufacturing system design

E) manufacturing system design

The ________ stage of the product development process often requires the design of after-sales processes such as maintenance, warranties, and repair processes that occur after the customer owns the product. A) final product definition B) product design and evaluation C) manufacturing system design D) technology selection for product development E) product marketing and supply chain preparation

E) product marketing and supply chain preparation